Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Beautiful decor
Good amenities
Cons:
Limited food variety
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness positively, but issues like water leaks impact the score.
Service
9.1
Consistently praised for friendly and helpful staff, especially during special occasions.
Location
8.6
Convenient location, although a bit far from town if you don't have a vehicle.
Room Quality
8.6
Rooms are described as spacious and lovely, meeting expectations for comfort.
Amenities
8.6
The pool and recreational facilities met guest expectations, although not extensively used.
Value for Money
8.1
Some reviews mentioned poor value relative to the price, particularly in terms of room quality.
Food and Beverage
7.6
Food variety was described as limited, impacting overall satisfaction.
Overall Experience
8.5
Overall very good experience with noted enjoyment and special treats for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:18

Property Description

Luxurious Accommodation with Stunning Views
Indulge in 5-star luxury with mountain views, outdoor pool, and fitness center at Serene Horizon.

Exceptional Amenities
Enjoy 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property.

Delightful Dining Options
Start your day with buffet, continental, or Italian breakfast. Savor American, Belgian, and Brazilian cuisine at the on-site restaurant.

Book now to experience luxury and comfort at Serene Horizon in Thekkady!

Important information:

On 24th December 2024 and 31st December 2024 there will be mandatory gala dinner charges as below which is not part of room rates (we can not add into room rate as they are non commission-able and other OTAs are featuring it separately, so can't add in channel manager rates.)

Mandatory Gala Dinner Charges on 24/12/2024 Adult - 1500/- per person, children INR.1500/- per child.

Mandatory Gala Dinner Charges on 31/12/2024 Adult - 3000/- per person, children INR.2000/- per child.This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 35 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.5
I
iosikot • family_with_children • il
8
Pros:

Great stuff very helpful and friendly. Beutifull surawnings. Quite.

Cons:

The bad was on a second floor and going to the bathroom at night was not fun. There was a clore tank just under the room door and the small was not nice. No balcony, not even a window to open.

2026-02-10 • via Nuitee
P
PRASHANT • family_with_children • in
10
2026-01-26 • via Nuitee
L
Leena • couple • us
6
Not a 5 or 4 star quality. Poor value.
Pros:

The location is convenient. The pool looked nice although we didn’t use it. The staff is very helpful.

Cons:

It is not 5 or 4 star quality at all. Right from the hot water quantity for the showers to the beds to the decor. We even had water leaking from the ceiling. A very expensive stay that gave poor value.

2026-01-04 • via Nuitee
A
alessandro • couple • it
10
Piacevole soggiorno
Pros:

Gentilezza del personale

Cons:

Distanza da thekkady

2025-12-30 • via Nuitee
S
Shasitharan • couple • au
5
2025-12-26 • via Nuitee
W
wwefahad • couple • sa
10
مكان رائع و جميل
Pros:

فندق رائع وواسع وغرف نظيفة و مرتبة
و مناظر ممتازة و أكل لذيذ

Cons:

فقط درجة حرارة ماء المسبح كانت باردة

2025-11-30 • via Nuitee
F
Francesco • couple • gb
10
If you want great staff, visit Serene Horizon!
Pros:

The room was absolutely lovely and with lots of space, almost more of an apartment other than room size. Breakfast and dinner are of good quality and really enjoyable.
While the property is actually really good, the particular mention goes to the staff, which not only were friendly and helpful throughout the stay, but also welcomed us all together at the lobby at the time of checkout with an unexpected and unplanned cake as it was my birthday!

Cons:

No negative comments to make

2025-11-20 • via Nuitee
E
Elyasaf • family_with_children • il
8
2025-11-02 • via Nuitee
M
Mohamed • family_with_children • th
9
Pros:

Staff and bridges

Cons:

Everything was fine

2025-10-09 • via Nuitee
A
Avitha • family_with_children • za
8
Very nice new hotel . Need to sort out better menu .
Pros:

Breakfast was satisfactory . Can be better . Varieties too few for foreign guests. But Vineet, Vishnu , Akshay Albin , Joy tries their best to make things exceptional for us .

Cons:

Just the food varieties .

2025-10-08 • via Nuitee
احمد راشد سالم • family_with_children • om
5
2025-09-13 • via Nuitee
B
Bilal Jamel • couple • om
10
اقامة ولا في الخيال
Pros:

تصميم المنتجع جميل بحيث يرضى جميع الاذواق اللي يحتاج فلة او جناح الخيران موجودات .. المنتجع قمة في النظافة و الاكل لذيذ وايد طلبنا برياني سي فود و كان لذيذ و المخلل مع البرياني روعة و باستا و شوربة ذرة مع مرة دجاج و مرة مع سي فود كانت لذيذه و شوربة البروكلي مع اللوز بعد كانت لذيذه و بوفية الافطار يوفي بالغرض و اخيراً و ليس آخراً السعر مقابل كل الخدمات يعتبر جداً جداً ممتاز

Cons:

لا شيء

2025-09-03 • via Nuitee
Y
YOUSAF SALEM AL SHREDA • family_with_children • sa
10
Pros:

كل شي به جميل و الاستقبل حار و الناس محترمين

Cons:

من جمال المكان لا تعليق انصح به وبشده للسعوديين و الخليجيين

2025-08-08 • via Nuitee
V
Vipin • solo_traveller • ca
10
Fabulous and will repeat with family.
Pros:

Spacious rooms, great staffs and loved the amenities and ambiance.

Cons:

Nothing much, a little farther from town if you don’t have your vehicle.

2025-08-02 • via Nuitee
I
Isariyaporn • extended_group • th
9
Pros:

not much food selection for international

Cons:

Just add some international food for order but including in breakfast cost

2025-07-29 • via Nuitee
S
shihaz • couple • in
10
2025-07-25 • via Nuitee
R
Rajeev • family with young children • in
8
Very good
Pros:

Friendly staff, Good food, Clam place

Cons:

No Exhaust in bathroom

2025-06-24 • via Nuitee
V
Vijumon • family with young children • se
9
Superb
Pros:

Food was good. Ambience was good. Location was good

2025-05-19 • via Nuitee
T
Tobin • family with young children • in
8
Very good
2025-05-06 • via Nuitee
D
Daniel • family with young children • ca
9
Great place and perfect service
Pros:

It was the second time we went there and this time with a special guest. We felt great staying there this time too…

2025-04-21 • via Nuitee