Mortdale Hotel

Hotels
8.8 (467 reviews)
1 Pitt Street , Mortdale , au

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noisy sports bar
Some issues with check-in speed

Categories

Cleanliness
8.73
Some reviews mentioned spacious and clean rooms, indicating a positive sentiment regarding cleanliness.
Service
9
Staff were described as friendly and helpful, contributing to a positive service experience.
Location
9.14
Conveniently located near transport and amenities, often highlighted as a strong point by guests.
Room Quality
8.89
Rooms were generally regarded as comfortable and spacious, with some renovations noted positively.
Amenities
8.72
Amenities were mentioned to be of good quality, adding to the overall comfort of the stay.
Value for Money
8.68
Reviews indicated good value for the price, especially when considering location and room quality.
Food and Beverage
8.23
Some reviews noted the sports bar was noisy, which could imply mixed feelings about food and beverage offerings.
Overall Experience
9
Overall guest experience was positive, with many stating they would return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:28

Property Description

Convenient Location
Explore Sydney with ease, located just a short distance from major attractions and stadiums.

Modern Amenities
Enjoy non-smoking rooms, free WiFi, and an on-site restaurant for your convenience and comfort.

Family-Friendly Accommodation
Our hotel offers spacious family rooms perfect for a relaxing stay with your loved ones.

Experience comfort and convenience at Mortdale Hotel. Book now for an unforgettable stay in Sydney.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 467 reviews
Cleanliness: 8.73
Service: 9
Location: 9.14
Room Quality: 8.89
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9
J
Jodie couple au
10
Great location comfy bed clean room
Pros:

Comfy bed
Clean
Friendly staff
Easy to get to

Cons:

Nothing

2026-06-13 via Nuitee
T
Tarra couple au
10
2026-06-09 via Nuitee
F
Falakiko couple au
8
2026-06-07 via Nuitee
C
Courtney couple au
1
Absolutely ridiculous
Pros:

Kicked me out for no reason paid 139 for 4 hour stay

Cons:

Manger

2026-06-07 via Nuitee
F
FitzGerald solo_traveller nz
8
Lovely historic hotel close to transport
Pros:

Mortdale Hotel was perfect for my stay. Railway station just across the road. I used to stay with relatives about 20 years ago in Mortdale and I was familiar with the area. Love the historic hotel building and the quality renovations to the rooms. I enjoyed staying in the suburbs rather than in the central city. Excellent connection to airport on the train. It was great having a large screen TV. The bathroom was very spacious. Tastefully decorated.

Cons:

My stay did not get off to a good start. It was a bit confusing where to check in so I asked at the bar. The bartender went away to get the manager. When he arrived there was no welcome, no smile, no greeting. I'm not in the hospitality industry but I would greet the guest by saying "Good afternoon, welcome to the hotel". Hospitality 101. I said I had a hotel booking. The manager then asked for identification. After handing over my passport he allocated a room. In the "special notes" I had specifically requested an upper-level room with a view out to the street, He showed to my room and left. The window in the room had a view of a corrugated iron fence. I returned to the bar and asked if that was the only room available as I had made a special request. Fortunately, he found me a much nicer room that I was completely happy with. First impressions of any business can leave a lasting impression. I'm glad the manager did change my room, but his lack of a professional greeting was disappointing and a very different experience to the couple of days staying in Katoomba in the Blue Mountains.

2026-06-07 via Nuitee
A
Adrian solo_traveller au
10
The Mortdale is a great place to stay on a budget. Highly recommend it to anyone.
Pros:

The location is fantastic, very close to where I needed to go each day and has great food within walking distance. The Menu was good and the serving sizes were awesome. Great beer and atmosphere.

Cons:

I had a great stay and could not complain about anything.

2026-06-04 via Nuitee
S
Skye family_with_children au
10
Pros:

Everything we needed and a great central location of a nice little suburb

Cons:

No complaints

2026-05-31 via Nuitee
H
Helen couple au
9
2026-05-28 via Nuitee
J
Julie extended_group au
9
Excellent location great comfortable rooms nice beds and
Pros:

We didn’t have breakfast as meeting with family. Great location, very quiet considering in a pub and next to the station. Beds and sheets were very comfortable. The room was spacious airy clean and we were all vey happy with our stay. Definitely recommend. Julie

Cons:

Some biscuits with the tea :)

2026-05-24 via Nuitee
M
Milton extended_group au
8
Comfortable
Pros:

Clean, nice & handy to train

2026-05-23 via Nuitee
P
Pamela couple au
9
Excellent value for money Beautiful modern and clean
Pros:

Lovely newly renovated rooms modern and clean

Cons:

The food in the pub downstairs 🤮

2026-05-20 via Nuitee
N
Naveed solo_traveller us
8
Good place to stay for vacations
2026-05-19 via Nuitee
B
Bruno couple fr
7
Kann man machen, muss man aber nicht
Pros:

Mal etwas anderes in einer Sportsbar zu übernachten. War ok

Cons:

Sehr kleines Zimmer, Ausstattung mittelmäßig

2026-05-18 via Nuitee
C
Colin solo_traveller au
10
2026-05-18 via Nuitee
N
Naveed solo_traveller us
8
Nice experience to stay in Sydney I wish to come back soon 😊
2026-05-17 via Nuitee
A
Angela couple au
10
Would stay again
Pros:

Great location, clean room, comfortable bed, big bathroom, great old staircase and cool building. Friendly staff for check in. Recommend.

2026-05-11 via Nuitee
M
Michael couple au
8
2026-05-07 via Nuitee
Y
Yolanda couple au
10
2026-05-04 via Nuitee
H
Harris solo_traveller pk
8
2026-05-03 via Nuitee
P
Parker solo_traveller au
10
Art Deco Gem
Pros:

Great location on the metro with great food options nearby. Clean and recently renovated. Comfortable bed and great shower.

2026-05-03 via Nuitee