Room and private bathroom in the Whitehouse

Hotels
7.8 (92 reviews)
19 Wrentham Avenue Flat 5 , London , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
First aid kit available
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly host
Good location
Affordable
Cons:
Cleanliness issues
Room condition
Noise from living area

Categories

Cleanliness
4.7
Multiple reviews highlight significant cleanliness issues with unwashed linens, dirty floors, and unsanitary bathroom conditions.
Service
9.2
Guests appreciate the friendly and accommodating host, with positive comments about service and support.
Location
9.2
The location is praised for being near cafes and public transport, contributing positively to the experience.
Room Quality
7.2
While some enjoy the personal touch and comfort, there are concerns regarding room condition and furniture.
Amenities
6.7
Basic amenities are provided, but there are noted deficiencies like broken furniture and lack of storage.
Value for Money
9.2
Guests feel the price is fair for what is offered despite the issues faced.
Food and Beverage
7.7
No specific comments on food; therefore, standard quality for this hotel tier.
Overall Experience
8.5
Mixed reviews lead to a balanced overall experience, though heavily influenced by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:23

Property Description

Convenient Location
Located just 2.9 km from Portobello Road Market, The Whitehouse offers easy access to popular attractions such as Paddington Station and Olympia Exhibition Centre.

Comfortable Stay
This non-smoking property provides a cozy atmosphere with amenities like a flat-screen TV, complimentary WiFi, and free private parking, ensuring a comfortable and relaxing stay for guests.

Relaxing Garden
Guests can unwind in the tranquil garden area, perfect for enjoying a peaceful moment amidst the bustling city.

Experience convenience, comfort, and tranquility at The Whitehouse. Book your stay now for a memorable experience in London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 92 reviews
Cleanliness: 4.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 9.2
Food and Beverage: 7.7
Overall Experience: 8.5
X
Xena-Maria extended_group gb
10
2026-01-19 via Nuitee
G
Gurtej solo_traveller gb
1
Would not stay there again
Pros:

The place was too messy for my liking. The host had not readied the room when I arrived and the bed lined had to be changed upon my arrival. The living room was also untidy.

Cons:

Everything

2026-01-19 via Nuitee
P
Preda couple ro
5
Pros:

Gazda foarte amabila, plăcută la conversație, îți oferea sfaturi pentru restaurante etc, super tipul!
Foarte bine poziționată locatia, aproape de metrou si alte mijloace de transport in comun spre centru. Foarte aproape de Tesco Express, zona am adorat-o!
Zona liniștită, frumoasă!

Cons:

Curățenia a lăsat de dorit, era multa igrasie si mucegai atat in baie cat si in dormitor....si un miros greu de suportat, din păcate.

2026-01-09 via Nuitee
W
Warintorn couple th
6
2026-01-06 via Nuitee
M
Marc couple es
1
Desagradable
Pros:

La zona es tranquila

Cons:

Limpieza muy deficiente tanto en la habitación que tenía polvo y olor desagradable, como en el baño que tenía humedades. No estoy seguro que las sábanas se hubieran cambiado antes de nuestra llegada pero fue realmente desagradable por la falta de higiene del lugar

2026-01-04 via Nuitee
A
Ana couple pt
7
2026-01-04 via Nuitee
C
Colin couple gb
10
2025-12-22 via Nuitee
S
Sylvia couple gb
1
Pros:

Nothing.

Cons:

Unwashed linen with stains of blood and urine. Broken and dirty bin in the room. Sink full of dirty dishes, dirty pots and pans with mould. Bin full of rubbish in the kitchen. Broken mirror in the room. Dirty and stained mattress and mattress protector stained with blood, etc. No central heating in the room. Dirty floors in room, toilet and bathroom, and kitchen. Very dark towels with no fabric softener used and dirty bedding. Boiler room to put our bags. Cannot lock the room for privacy.

2025-11-26 via Nuitee
S
Sandrine couple fr
7
2025-11-23 via Nuitee
H
Helena couple pl
10
Pros:

We really enjoyed our stay here, Bobby is a very nice person who is happy to help with anything and his cat is just adorable. We don't understand why some people complain in here, the price is great and the room looks literally the same that at the pictures, it's also clean, public transport is right across the corner. I saw some comments about bathroom, that you have to walk thru Bobby's living room which is not true because the bathroom doors and bedroom doors are on the same wall, next to each other. We would definitely recommend this place, I hope i'll have an opportunity to come back again :)

2025-10-23 via Nuitee
R
Raymond couple gb
7
Great value for money. I would stay again.
Pros:

Great value for money.
The accommodation was in the area we needed as we were visiting and working close by.
The room is in a home shared with the owner, Bobby who was friendly and helpful. He keeps himself in his own private area upstairs. The guest's double room is on the ground floor close to the front door and has its own private bathroom. The bathroom is not en-suite but right next door to the bedroom. The shower is good with plenty of hot water and towels are provided. The room has a big screen TV and soft mattress. There's private parking (ask for the parking space when booking) and it's a quiet area. I was able to use Bobby's kitchenette to boil a kettle and use his mugs. I took my own tea etc.
This accommodation is like staying at a friends house. Don't expect any luxuries. It's clean in your private area but not spotless. I would stay here again.

Cons:

The only thing is stepping out of the bedroom in to the bathroom via the open plan sitting room/kitchenette. A dressing gown would have helped.

2025-10-02 via Nuitee
M
Mandy family_with_children nl
6
Prettig en oké, niet spectaculair
Pros:

Het is een vriendelijke bewoner, in een prettige buurt en de kamer en het bed zijn gewoon oké. Ik had niet nagedacht over andere stopcontacten, maar hij gelukkig wel!

Cons:

Het is er gehorig, de ingang van de slaapkamer en die van de badkamer zitten aan de woonkamer direct, waardoor je via de woonkamer naar de badkamer moet.
De badkamer en slaapkamer zijn flink verouderd, maar wel knus.

2025-09-16 via Nuitee
S
Sabine couple de
5
2025-09-05 via Nuitee
M
Marr solo_traveller gb
10
Charming and polite host who made me feel welcomed immediately! Definitely want to go back again.
Pros:

Clean, spacious, and perfect for my needs!

Cons:

Nothing. I was very happy!

2025-08-07 via Nuitee
P
Phoebe family_with_children gb
10
Pros:

Friendly, accommodating host. Nice, quiet location.

2025-08-01 via Nuitee
A
Andrew solo_traveller gb
8
2025-07-15 via Nuitee
D
Daria couple ru
5
Affordable and good location, but needs a lot of improvements!
Pros:

The location is very good! A lot of great cafes and restaurants, 5 min walk from overground and 15 min from underground. Nice host.

Cons:

The room and bathroom were overall a bit untidy. The bedframe is broken so you can’t really sit on the edge, no storage space, very stiff pillows.

The room is located inside the living space of the owner, and he has a cat, so you can smell it when you enter the property. In the evenings he smokes, so the living room smells like “grass”.

2025-07-07 via Nuitee
S
Sophie young couple gb
5
Cheap room to put your head down.
Pros:

Bathroom was nice and clean. Bedroom was clean. Very close to wembley stadium.

Cons:

Flat itself was abit dirty, mould on the walls, dirty washing in the sink, bad smell in fridge. Room was very hot and one of the patio doors didn't lock which feels abit unsecure. Bad electrics, corner of the bed was broken.

2025-07-03 via Nuitee
M
Michelle young couple gb
10
Even though for one night Bobby was very friendly
Pros:

The bed was very comfi , off street parking a bonus for us

2025-06-19 via Nuitee
R
Robin young couple us
10
Exceptional
2025-05-27 via Nuitee