HOTEL Noblesse

Hotels
7.5 (38 reviews)
灘区大石南町2−11−12 , Kobe , jp

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Dirty rooms
Overpriced fees

Categories

Cleanliness
5.46
Numerous complaints regarding dirty rooms and poor maintenance.
Service
8.43
Staff were described as friendly and helpful, although there were specific complaints about rudeness.
Location
7.97
Location is central but noisy due to traffic on main roads.
Room Quality
6.92
Rooms had various issues including noise and maintenance problems.
Amenities
8.45
Amenities were generally satisfactory, but could be improved with more variety.
Value for Money
6.91
Perceived as overpriced given the quality issues mentioned in reviews.
Food and Beverage
7.96
No specific mention, rated standard quality for hotel tier.
Overall Experience
7.93
Mixed experiences leading to an average overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:01

Property Description

Prime Location in Nada Ward
Conveniently situated in the Nada Ward district, HOTEL Noblesse provides easy access to popular attractions including Kobe Center for Overseas Migration and Cultural Interaction.

Comfortable and Modern Rooms
Each room at HOTEL Noblesse is equipped with air conditioning, a flat-screen TV, Blu-ray player, and a private bathroom for a relaxing stay.

Delicious American Breakfast
Start your day right with a satisfying American breakfast offered to all guests during their stay.

To experience unparalleled comfort and convenience at HOTEL Noblesse, book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 38 reviews
Cleanliness: 5.46
Service: 8.43
Location: 7.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Meng Tee family_with_children sg
9
A very comfortable stay.
Pros:

The room was very spacious for the price. The bathroom, toilet and sink are split off to their own individual rooms from the main corridor, and there is plenty of space to walk and lie down even after deploying luggage, so you won't trip over your roommate.
The sink area is equipped with a selection of free-to-use care products.
A selection of movies free to watch are available on the room TV.
The bathroom is also very spacious with a shower and jacuzzi bathtub and it even has a waterproof TV in front of it.
The sofa cushions are great for hugging and sleeping at night.

Cons:

There was a weird smell coming from the toilet when we first entered the room, though it dissipated later. When informing the hotel staff about it, they gave us some air freshener to mitigate it.
The hot water temperature is difficult to control.
The hotel is next to a highway so expect emergency vehicle sirens and noisy vehicles interrupting your rest. You may also hear the muffled sounds of neighbouring guests especially when they return.
The curtains could have been darker, there was still light filtering into the room when they were covering the windows.

2026-03-29 via Nuitee
M
Masahiko solo_traveller jp
8
Pros:

対応が丁寧だった

Cons:

前の宿泊者の忘れ物がイスのかげに落ちていた。

2026-03-25 via Nuitee
M
Mari couple jp
7
Pros:

Bom atendimento, as fotos da acomodação condizem com o que entregam, espaçoso, facilidade para entrar e sair do quarto.

Cons:

O ajuste de temperatura da água não estava em bom funcionamento.

2026-02-28 via Nuitee
A
Archie solo_traveller gb
5
Pros:

Room is big with a sofa and massage chair.
Bathroom is also large with a bath and shower.

Cons:

The water jets in the bath were broken.
You have to pay a fee to do anything other than sleep.

2026-02-23 via Nuitee
S
Satoshi solo_traveller jp
5
Pros:

ジェットバス

Cons:

部屋の匂い

2026-01-19 via Nuitee
Y
YIFEI extended_group cn
8
2026-01-19 via Nuitee
K
KAZUHITO extended_group jp
7
2026-01-19 via Nuitee
E
emi extended_group jp
1
最悪
Pros:

無し

Cons:

値段が高い
設備が悪い
全部最悪

2026-01-19 via Nuitee
K
Ken solo_traveller jp
1
2026-01-15 via Nuitee
M
miho couple jp
8
お得に滞在できました。
Pros:

安さ

Cons:

駐車場から歩いて遠い

2026-01-14 via Nuitee
B
Braga couple jp
3
2026-01-01 via Nuitee
Y
Yoshifumi couple jp
3
そこそこ高い料金のとっておいて宿泊者を泊めるには装備が不十分すぎる。
Pros:

ロケーションはいい。
朝食でのご飯は上手に炊けていました。

Cons:

シャワーの温度調節が極めて難しい。事実上壊れていた。
お風呂に洗面器も手桶もない。
宿泊に必要な整髪料や化粧水、美容液、スキンクリームなどのヘアケアやスキンケアグッズがない。(何かの手違いかと思ってフロントに問い合わせたが、グレードの高い部屋にはあるが、その部屋にはないという回答。本当なのか?)
駐車場が機械式で、多少大きめの車だと入れづらい。5ナンバーか軽ならOKか。

2025-12-25 via Nuitee
奥村 family_with_children jp
7
2025-12-11 via Nuitee
A
Aoki couple jp
4
2025-12-07 via Nuitee
B
Beau couple au
1
1/10 rating from myself, I don't recommend anyone stays here
Pros:

Horrible property do not recommend

Cons:

The rudeness of employees and how dirty the rooms were

2025-12-03 via Nuitee
A
Avinash solo_traveller in
3
Be aware of check out process here. Bad experience.
Pros:

-

Cons:

Got a call from Reception at around 9:50 AM, saying you need to vaccant the room at 10 AM otherwise you need to pay some amount. I came downstairs at 10:05 AM for check out and they charged me 2400 Yen. I was staying here for 4 weeks. Weird to see this in Japan.

2025-11-25 via Nuitee
T
Tanimoto solo_traveller jp
7
ゆっくりできました。
Pros:

きれいでした。スタッフさんがとても優しかった。

Cons:

インスタントコーヒーのスティックがあれば嬉しかった。

2025-11-24 via Nuitee
松本 couple jp
7
2025-11-24 via Nuitee
T
Takeshi solo_traveller jp
8
2025-11-08 via Nuitee
A
Avinash solo_traveller in
3
2025-10-31 via Nuitee