Sunstone Hotel

Hotels
7.3 (149 reviews)
17 Lebuhraya Batu Lancang Taman Seri Damai , George Town , my

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Good value for money
Room quality acceptable
Cons:
Bad service
Cleanliness concerns

Categories

Cleanliness
6.3
Cleanliness concerns mentioned; suggested caution for sensitive guests.
Service
6.3
Bad service noted by the reviewer.
Location
7.8
No specific mention; assumed decent due to budget nature.
Room Quality
7.8
Overall positive sentiment; room quality deemed acceptable.
Amenities
6.8
Additional request for hairdryers indicated some missing amenities.
Value for Money
8.3
Budget hotel; perceived as reasonable for the price.
Food and Beverage
7.8
No mention; assumed standard for a budget hotel.
Overall Experience
7.3
Mixed experiences, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:40

Property Description

Convenient Location
Located near popular attractions such as Wonderfood Museum and Penang Hill, Sunstone Hotel offers easy access to the best of George Town.

Comfortable Rooms
Guests can enjoy cozy rooms with private bathrooms and city views. Stay connected with free WiFi during your stay at Sunstone Hotel.

Helpful Services
Offering a 24-hour front desk, concierge service, and currency exchange, Sunstone Hotel ensures a hassle-free and comfortable stay for all guests.

To experience convenience, comfort, and excellent service, book your stay at Sunstone Hotel today.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 149 reviews
Cleanliness: 6.3
Service: 6.3
Location: 7.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 7.3
N
ng • couple • my
1
他有限制不能带的物品可是预定时没有告知
Pros:

无法沟通

Cons:

完全没有入住也无法退钱

2026-02-12 • via Nuitee
J
JANIVER • couple • au
10
simple accomodation yet clean and affordable
Pros:

The food court just across the hotel, nice location only 11 minutes walk to LWE hospital, there’s a mini mart next to it

2026-01-31 • via Nuitee
M
Mariya • couple • my
4
2026-01-30 • via Nuitee
M
MOHAMAD AZLAN • couple • my
8
Comfort.
Pros:

Affordable price.

2026-01-29 • via Nuitee
M
Max • family_with_children • my
6
just for sleep over
Pros:

location.

Cons:

broken shower head

2026-01-26 • via Nuitee
S
SITI SARAH • couple • my
7
2026-01-19 • via Nuitee
A
amira • family_with_children • my
10
2026-01-17 • via Nuitee
T
Teng Yao Ng • extended_group • my
7
2026-01-17 • via Nuitee
I
iffah • family_with_children • my
5
Pros:

Location strategic

Cons:

The water outlet in the shower is clogged.

2026-01-12 • via Nuitee
N
ng • extended_group • my
1
预定时没有写清楚不能携带的物品
Pros:

体验感太差

Cons:

不能好好沟通

2026-01-08 • via Nuitee
A
AI • couple • sg
7
Pros:

There a mini mart next door.
Hawker centre at the back, about 5 mins walk.

Cons:

The place is kinda out of the way from the shopping district and malls.

2026-01-04 • via Nuitee
R
Rohani • extended_group • my
8
2026-01-02 • via Nuitee
M
Michelle • extended_group • my
4
2025-12-29 • via Nuitee
S
Sl • couple • my
9
Pros:

Good

2025-12-22 • via Nuitee
A
Aleesa • extended_group • my
2
Cons:

Bad service,& i must to pay extra charge because of the issue hotel with booking.com..

2025-12-22 • via Nuitee
V
vijaya • extended_group • my
10
2025-12-06 • via Nuitee
K
Kimlee • couple • sg
9
2025-12-06 • via Nuitee
M
Md Amin • couple • my
1
2025-12-04 • via Nuitee
Y
Yoke Fong • couple • my
2
2025-11-28 • via Nuitee
J
Jason • couple • my
5
2025-11-26 • via Nuitee