Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Child-friendly facilities
Helpful staff
Cons:
Uncomfortable atmosphere
Poor room lighting

Categories

Cleanliness
8.85
Some reviews indicate discomfort due to harsh lighting and institutional-like atmosphere.
Service
10
Staff members were nice, and there were mentions of good service.
Location
10
Quiet area, well-situated close to businesses and main roads.
Room Quality
8.82
Mention of uncomfortable beds, but some positive aspects like warm blankets.
Amenities
9.86
Play area for kids and kitchen amenities were appreciated.
Value for Money
9.81
Overall positive feedback indicates satisfactory value.
Food and Beverage
8.84
Breakfast is okay but should be requested for eggs.
Overall Experience
9.8
General enjoyment mentioned, especially by families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 01:11

Property Description

Garden Oasis and Family Fun

Casona Alemana, nestled in Puerto Montt, offers a serene escape just 29 km from Pablo Fierro Museum. The hotel boasts a lush garden, free parking, and a shared lounge.

Comfort and Entertainment

Rooms at Casona Alemana are thoughtfully equipped with a desk, garden-view patio, and modern amenities like a flat-screen TV. With a children's playground and billiards, there's no shortage of entertainment options for guests.

Outdoor Adventures Await

Explore the stunning surroundings with hiking and fishing near the hotel. Don't miss nearby attractions like Vulcano Calbuco and Alerce Andino National Park, both just 11 km away.

Book now for an unforgettable stay at Casona Alemana!

Important information:

Please inform Casona Alemana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 10 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 17 reviews
Cleanliness: 8.85
Service: 10
Location: 10
Room Quality: 8.82
Amenities: 9.86
Value for Money: 9.81
Food and Beverage: 8.84
Overall Experience: 9.8
G
Gustavo family_with_children cl
7
Buena experiencia
Pros:

Limpieza , Orden , Diseño arquitectónico de la casona

Cons:

Al desayuno le falto agregar fruta y Yogourt .
Las puertas de la ducha no cerraban , el Extractor del baño sonaba muy fuerte

2026-02-25 via Nuitee
A
agustina family_with_children ar
10
Pros:

La experiencia de estar en una casa de época. Para ir con niños excelente, juguetes y espacio para ellos hermoso. Con conejos afuera que daba el toque de hogar.

2026-02-23 via Nuitee
C
carolina family_with_children cl
9
2026-02-22 via Nuitee
L
Leslie family_with_children cl
10
Pros:

Preciosa la casa y lo que más les gustó a mis hijos la zona de juegos y los conejos. Además hay negocios cerca, me encantó.

Cons:

Nada

2026-02-12 via Nuitee
Y
Yaniv couple us
7
Old charming house operated in an uncomfortable, institution-like atmosphere
Pros:

Big old house situated in a quiet area with big fluffy rabbits roaming around. Blankets were warm and heavy. Owner completely ignored us, but other staff members were nice.

Cons:

Uncomfortable institution-like atmosphere. All doors are shut at all times. Harsh fluorescent lighting everywhere – in private rooms and public areas; no gentle reading lights in the bedroom. Both private and public spaces are not inviting and not comfortable for lounge and relaxation. Tiny shower. Breakfast is okay (make sure to ask for eggs if you want any).

2026-02-10 via Nuitee
C
Camilo family_with_children cl
9
2026-02-09 via Nuitee
J
Johann solo_traveller cl
7
2026-02-09 via Nuitee
N
Naama couple il
7
Pros:

אשת הצוות באה מאוד לקראתנו ועזרה לנו.
יש שם מטבחון שיכולנו להשתמש בו שממש עזר

Cons:

המיטה רכה נורא

2025-09-30 via Nuitee
H
HUGO MARCELO couple cl
10
Excelente inicio para la carretera Austral
Pros:

Excelente atención

Cons:

Nada

2025-09-14 via Nuitee
G
GONZALO family_with_children cl
10
Pros:

La atención y el entorno

2025-09-12 via Nuitee
M
Marcelo couple ar
10
Pros:

Esta casona antigua está muy bien conservada y renovada para recibirnos con su belleza intacta. Es un lugar muy tranquilo apartado del tránsito de Puerto Montt.

2025-09-08 via Nuitee
A
adrirocab extended_group cl
9
2025-09-04 via Nuitee
V
Valentina family_with_children cl
10
2025-08-29 via Nuitee
P
PABLO ESTEBAN couple cl
9
Remembranza de un pasado colonial alemán
Pros:

El estilo de la Casona, muy original su mantención y evocación de un pasado histórico en la zona.

Cons:

Podría haber sido mejor el desayuno, haber agregado un pastelito típico alemán.

2025-08-20 via Nuitee
L
Leonardo solo_traveller cl
10
Un viaje en el tiempo pero con las comodidades y servicios del presente.
Pros:

Por fuera, el lugar con sus árboles viejos e inmensos, esta todo muy bien conservado, además la casa es antigua y preciosa, es como quedarse en un museo, es gigante por dentro. Me la compraría si pudiera.

Cons:

Nada, todo superó lo que esperaba.

2025-08-17 via Nuitee
P
Paulo family_with_children cl
10
2025-07-31 via Nuitee
P
Patricio extended_group cl
10
Pros:

La amabilidad y el entorno del lugar.

2025-07-26 via Nuitee
M
montecinos toloza solo_traveller cl
6
Lindo lugar
Pros:

El desayuno lo mejor.

Cons:

Estaba muy lejos y hacía mucho frío en general.

2025-07-25 via Nuitee
C
Charles family with young children us
10
Exceptional
2024-02-11 via Nuitee
E
Eliska with friends us
9
Perfect place to spend a night before or after continuing South on Caretera Austral
Pros:

The ambiance - Casona Alemana has a character.

Cons:

A little bit difficult to find

2024-01-30 via Nuitee