Casona Alemana

Hotels
9.5 (26 reviews)
Carretera Austral Kilómetro 10 , Puerto Montt , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Child-friendly facilities
Helpful staff
Cons:
Uncomfortable atmosphere
Poor room lighting

Categories

Cleanliness
8.85
Some reviews indicate discomfort due to harsh lighting and institutional-like atmosphere.
Service
10
Staff members were nice, and there were mentions of good service.
Location
10
Quiet area, well-situated close to businesses and main roads.
Room Quality
8.82
Mention of uncomfortable beds, but some positive aspects like warm blankets.
Amenities
9.86
Play area for kids and kitchen amenities were appreciated.
Value for Money
9.81
Overall positive feedback indicates satisfactory value.
Food and Beverage
8.84
Breakfast is okay but should be requested for eggs.
Overall Experience
9.8
General enjoyment mentioned, especially by families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 01:11

Property Description

Garden Oasis and Family Fun

Casona Alemana, nestled in Puerto Montt, offers a serene escape just 29 km from Pablo Fierro Museum. The hotel boasts a lush garden, free parking, and a shared lounge.

Comfort and Entertainment

Rooms at Casona Alemana are thoughtfully equipped with a desk, garden-view patio, and modern amenities like a flat-screen TV. With a children's playground and billiards, there's no shortage of entertainment options for guests.

Outdoor Adventures Await

Explore the stunning surroundings with hiking and fishing near the hotel. Don't miss nearby attractions like Vulcano Calbuco and Alerce Andino National Park, both just 11 km away.

Book now for an unforgettable stay at Casona Alemana!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 10 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 26 reviews
Cleanliness: 8.85
Service: 10
Location: 10
Room Quality: 8.82
Amenities: 9.86
Value for Money: 9.81
Food and Beverage: 8.84
Overall Experience: 9.8
L
Luis • family_with_children • cl
9
2026-04-02 • via Nuitee
L
leonardo • family_with_children • cl
9
Pros:

El personal muy atento, la limpieza, la tranquilidad del sector.

Cons:

Necesitas vehículo para llegar. No hay buena locomoción.

2026-03-30 • via Nuitee
R
Rodrigo • couple • cl
10
Tranquilidad y descanso
Pros:

El lugar esta al lado de un Rio, es algo alejado de la ciudad, lo cual nos permitiò descansar muy bien. es muy bonito y funcional.

Cons:

Nada. lo encontré bien para mi. Hay que ir en auto, eso sí.

2026-03-29 • via Nuitee
S
Stephan • solo_traveller • de
9
2026-03-26 • via Nuitee
R
Richard • couple • cl
10
Estancia impecable, relajada y agradable
Pros:

La casona es hermosa y las habitaciones son comodas y limpias.
La Host un 10/10 muy amable y siempre atenta a ayudar.
Comunicación activa siempre, se agradece

Cons:

Es casona antigua, así q hay piso de madera y cruje al caminar.

2026-03-19 • via Nuitee
G
Gisèle • family_with_children • be
7
Alles goed behalve ontbijt.
Pros:

Heel rustig gelegen. Heel vriendelijke personneel. Goede locatie. Goed bed.

Cons:

Het ontbijt!!! Niks goed aan deze kleine, kleine ontbijt... behalve de capuccino.

2026-03-09 • via Nuitee
M
María Elisa • couple • cl
7
cumple
Pros:

casona linda. todo ordenado.

Cons:

muy básico todo, cama de comodidad regular, desayuno básico.

2026-03-09 • via Nuitee
L
Luis • couple • cl
7
Tranquilo lugar de descanso
Pros:

El lugar es hermoso ideal para alejarse de la rutina y el rudo del día a día 😅 el desayuno muy rico, aún que prefiero buffet

Cons:

Solo las marquesa un poquito incómoda pero solucionables

2026-03-08 • via Nuitee
D
Diana • family_with_children • cl
10
Pros:

La atención excelente, la anfitriona muy amable. Desayuno excelente.

2026-03-06 • via Nuitee
C
Carolina • family_with_children • cl
10
Tranquilidad bien atendida
Pros:

Me gustó la atención, ya que siempre se noto preocupación y el lugar donde estaba, porque era muy tranquilo y el jardín era precioso. Queda alejado de la ciudad, pero eso hace que el espacio sea muy tranquilo.

Cons:

Creo que el baño necesita una modernización. Más ganchos para colgar toallas en las piezas para varias personas, la puerta de la ducha no cerraba bien y el dispensador de jabón era un poco incómodo. Nada malo, solo modernizar.

2026-03-02 • via Nuitee
G
Gustavo • family_with_children • cl
7
Buena experiencia
Pros:

Limpieza , Orden , Diseño arquitectónico de la casona

Cons:

Al desayuno le falto agregar fruta y Yogourt .
Las puertas de la ducha no cerraban , el Extractor del baño sonaba muy fuerte

2026-02-25 • via Nuitee
A
agustina • family_with_children • ar
10
Pros:

La experiencia de estar en una casa de época. Para ir con niños excelente, juguetes y espacio para ellos hermoso. Con conejos afuera que daba el toque de hogar.

2026-02-23 • via Nuitee
C
carolina • family_with_children • cl
9
2026-02-22 • via Nuitee
L
Leslie • family_with_children • cl
10
Pros:

Preciosa la casa y lo que más les gustó a mis hijos la zona de juegos y los conejos. Además hay negocios cerca, me encantó.

Cons:

Nada

2026-02-12 • via Nuitee
Y
Yaniv • couple • us
7
Old charming house operated in an uncomfortable, institution-like atmosphere
Pros:

Big old house situated in a quiet area with big fluffy rabbits roaming around. Blankets were warm and heavy. Owner completely ignored us, but other staff members were nice.

Cons:

Uncomfortable institution-like atmosphere. All doors are shut at all times. Harsh fluorescent lighting everywhere – in private rooms and public areas; no gentle reading lights in the bedroom. Both private and public spaces are not inviting and not comfortable for lounge and relaxation. Tiny shower. Breakfast is okay (make sure to ask for eggs if you want any).

2026-02-10 • via Nuitee
C
Camilo • family_with_children • cl
9
2026-02-09 • via Nuitee
J
Johann • solo_traveller • cl
7
2026-02-09 • via Nuitee
N
Naama • couple • il
7
Pros:

אשת הצוות באה מאוד לקראתנו ועזרה לנו.
יש שם מטבחון שיכולנו להשתמש בו שממש עזר

Cons:

המיטה רכה נורא

2025-09-30 • via Nuitee
H
HUGO MARCELO • couple • cl
10
Excelente inicio para la carretera Austral
Pros:

Excelente atención

Cons:

Nada

2025-09-14 • via Nuitee
G
GONZALO • family_with_children • cl
10
Pros:

La atención y el entorno

2025-09-12 • via Nuitee