Hotel Cheminee

Hotels
8.7 (874 reviews)
Matterstrasse 31 , Zermatt , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Packed lunches
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful views
Cons:
No lift
Construction noise nearby

Categories

Cleanliness
8.55
Clean and well-maintained, with positive mentions regarding room condition.
Service
9.05
Staff demonstrated exceptional service, particularly in handling personal items left behind.
Location
9.05
Perfectly located near the train station and attractions, with a peaceful atmosphere.
Room Quality
8.55
Rooms are comfortable and well-sized, but some note the lack of a lift as a drawback.
Amenities
8.55
Standard amenities for the hotel type, but the breakfast offerings were well-received.
Value for Money
8.55
Fair pricing considering the location and overall experience, though breakfast could be included.
Food and Beverage
8.55
Enjoyable breakfast with good options, contributing positively to the overall experience.
Overall Experience
8.75
A heartfelt stay with beautiful views, high service levels, and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Mountain Views and Convenience
Located directly opposite the Sunegga Mountain Cable Car, Hotel Cheminee offers stunning views and easy access to the mountains. Many rooms feature balconies with views of Mount Matterhorn, providing a picturesque backdrop for your stay.

Delicious Dining Options
Indulge in traditional grilled food at the cosy, candlelit restaurant where rich buffet breakfasts and half-board meals are served. The hotel's garden terrace also offers a scenic spot to enjoy your meals while taking in the surroundings.

Ski-Friendly Amenities
With Zermatt Train Station just a 5-minute walk away and the Klein Matterhorn Mountain Cable Car within 900 metres, Hotel Cheminee is a convenient choice for ski enthusiasts. The provided ski storage facilities ensure that your equipment is taken care of during your stay.

Ready to experience the beauty of Zermatt? Book your stay at Hotel Cheminee now!

Important information:

Please inform the property in advance about the total number of guests.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

For a check-in after 22:00 you will receive information by email.

The building has no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 874 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
I
Isabelle Mel • solo_traveller • ch
8
Très bien situé et parfait pour un séjour court (pour mon choix de chambre)
Pros:

La proximité du coeur de Zermatt, le balcon et c'est cozy

Cons:

Le fait de devoir enlever ses souliers à l'extérieur ce qui est normal pour les souliers de ski mais un peu embêtant quand il faut remettre ses souliers en partant de la chambre, surtout si on est plus tout jeune et que de les mettre debout c'est compliqué :-) En même temps il me semble qu'il n'y a pas d'ascenseur donc pas pratique pour monter les valises. J'aurai également apprécié de pouvoir faire du thé ou un café dans la chambre.

2026-04-30 • via Nuitee
J
Joseph • couple • us
7
2026-04-30 • via Nuitee
V
Vander • family_with_children • ch
8
2026-04-26 • via Nuitee
H
Hoffmann • solo_traveller • us
10
Pros:

What's not to like? Views of the Matterhorn. Really comfortable and great breakfast.

Cons:

No elevator but staff helped with our luggage

2026-04-16 • via Nuitee
T
Tiago • solo_traveller • br
9
Pros:

Localização perfeita, praticamente ski-in and ski-out

Cons:

Não tinha elevador

2026-04-15 • via Nuitee
D
Daniela • couple • de
8
Tolle Lage , Preis-Leistung geht so
Pros:

Tolle Lage, Frühstück war gut ( nichts aussergewöhnliches aber ok)

Cons:

Die Ausstattung ist sehr in die Jahre gekommen, das Bett extrem tief. Es gibt keinen Aufzug.
Wir haben Freundlichkeit vermisst. Kein guten Morgen, auch beim Frühstück wurde sich ( außer nach der Zimmernr zu fragen ) um nichts bemüht.

2026-04-13 • via Nuitee
U
Ursula • couple • ch
8
Ideale Lage und unkompliziertes Check-in/out
Pros:

Nah am Bahnhof und bei einer Gondelbahn.
Das Frühstück war gut, auf Anfrage auch glutenfreies Brot erhältlich.

Cons:

Die Zimmer sind ziemlich in die Jahre gekommen, aber geräumig.

2026-04-12 • via Nuitee
E
Elena • family_with_children • gb
10
We had a great stay! Thank you very much!
2026-04-08 • via Nuitee
S
Susi • solo_traveller • ch
8
2026-04-06 • via Nuitee
B
Boillat • couple • ch
8
Pros:

Emplacement, accueil, petit déjeuner

Cons:

Absence d ascenseur, la montée au 4eme étage avec valises !!

2026-03-30 • via Nuitee
A
Antonia • couple • ch
8
2026-03-30 • via Nuitee
H
Heorhii • couple • ua
10
Pros:

Top location

2026-03-25 • via Nuitee
F
Frank • solo_traveller • de
9
Komme wieder!!
Pros:

Sehr leckeres Frühstück, top Lage zur Talstation und Bus, sehr sauberes Zimmer

2026-03-23 • via Nuitee
S
Silke • couple • de
9
2026-03-19 • via Nuitee
A
Anne • solo_traveller • es
10
Pros:

good location, clean room, nice staff

Cons:

nothing to mention

2026-03-07 • via Nuitee
R
Raffaele • couple • it
7
2026-03-07 • via Nuitee
R
Reto Kenel • solo_traveller • ch
8
Pros:

Ich kann leider nicht viel sagen bei nur einer Übernachtung

2026-03-03 • via Nuitee
N
Newman • solo_traveller • il
8
2026-03-02 • via Nuitee
A
Alain • couple • ch
9
2026-03-01 • via Nuitee
P
Pedro • couple • pt
9
2026-02-28 • via Nuitee