Hotel Cheminee

Hotels
8.7 (851 reviews)
Matterstrasse 31 , Zermatt , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Packed lunches
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful views
Cons:
No lift
Construction noise nearby

Categories

Cleanliness
8.55
Clean and well-maintained, with positive mentions regarding room condition.
Service
9.05
Staff demonstrated exceptional service, particularly in handling personal items left behind.
Location
9.05
Perfectly located near the train station and attractions, with a peaceful atmosphere.
Room Quality
8.55
Rooms are comfortable and well-sized, but some note the lack of a lift as a drawback.
Amenities
8.55
Standard amenities for the hotel type, but the breakfast offerings were well-received.
Value for Money
8.55
Fair pricing considering the location and overall experience, though breakfast could be included.
Food and Beverage
8.55
Enjoyable breakfast with good options, contributing positively to the overall experience.
Overall Experience
8.75
A heartfelt stay with beautiful views, high service levels, and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Mountain Views and Convenience
Located directly opposite the Sunegga Mountain Cable Car, Hotel Cheminee offers stunning views and easy access to the mountains. Many rooms feature balconies with views of Mount Matterhorn, providing a picturesque backdrop for your stay.

Delicious Dining Options
Indulge in traditional grilled food at the cosy, candlelit restaurant where rich buffet breakfasts and half-board meals are served. The hotel's garden terrace also offers a scenic spot to enjoy your meals while taking in the surroundings.

Ski-Friendly Amenities
With Zermatt Train Station just a 5-minute walk away and the Klein Matterhorn Mountain Cable Car within 900 metres, Hotel Cheminee is a convenient choice for ski enthusiasts. The provided ski storage facilities ensure that your equipment is taken care of during your stay.

Ready to experience the beauty of Zermatt? Book your stay at Hotel Cheminee now!

Important information:

Please inform the property in advance about the total number of guests.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

For a check-in after 22:00 you will receive information by email.

The building has no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 851 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
A
Arina • couple • ae
8
2026-02-11 • via Nuitee
P
Philippe • solo_traveller • fr
8
Séjour très agréable
Pros:

Très bon emplacement pour le ski et près de l'hyper centre.

Cons:

Manque un ascenceur pour le 3ième étage

2026-02-10 • via Nuitee
M
marcelo • couple • cl
9
Un lugar para volver ..,
Pros:

El lugar muy muy limpio, cómodo y agradable .. el personal a cargo muy gratos y amables

Cons:

Cuando pedimos si nos podían llevar a la estación de tren en su vehículo del hotel ... llegó un taxi y lo tuvimos que pagar nosotros .... jajaja

2026-02-10 • via Nuitee
E
Ernst-jan • solo_traveller • nl
9
Fantastisch in hotel, kamer, bedden, ontbijt en locatie.
Pros:

De kamer 4de verdieping boven in met vol zicht op de Matterhorn, Bedden super, bad en douche heerlijk, ontbijt vers en lekker en zelfs de koffie top. En de locatie is echt perfect. Mooie appres ski buiten voor de deur met normale prijzen voor de drank. Direct tegenover de Sunnega lift en 400 meter verderop de instap van de cornergrat en station Zermatt / centrum.

Cons:

Als je wilt zeuren dan geen lift. Maar traplopen is goed om ff wakker te worden voor het skien.

2026-01-31 • via Nuitee
L
Linda • couple • ch
6
Pros:

Die Lage ist ausgezeichnet.
Das Hotel liegt gerade neben der Rothornbahn. Wer am Morgen gerne schnell auf der Piste ist, schläft hier genau richtig.
Wir durften unser Gepäck vor und nach dem Check-In deponieren.

2026-01-26 • via Nuitee
V
Veli-Pekka • couple • fi
9
Pros:

Location is great!

Cons:

4 floors and no elevator. Some extra training when your room is located 4th floor...

2026-01-24 • via Nuitee
J
janveeke • couple • nl
10
Top hotel
Pros:

Perfecte locatie tegenover de ski lift, maar ook vlak bij centrum en station. Heel aardige en behulpzame mensen. Prima ontbijt

Cons:

We blijven stoeien met die bedden en losse dekens maar dat is wellicht persoonlijk

2026-01-24 • via Nuitee
P
Pieter • family_with_children • za
10
I'll be back
Pros:

Room, location, breakfast excellent

Cons:

I loved everything

2026-01-21 • via Nuitee
F
Fujinami • family_with_children • jp
10
2026-01-19 • via Nuitee
G
Gérard • couple • ch
9
2026-01-19 • via Nuitee
B
Baro • family_with_children • ch
8
2026-01-19 • via Nuitee
V
Vilhjalmur • extended_group • is
10
Clean and tidy family run hotel that makes you feel at home
Pros:

Great location, good room with excellent view of the Matterhorn.
Staff very friendly and helpful. Good breakfast and really nice sunny terrace at the bar.

Cons:

Not much, some people might dislike that there is no elevator, but it did not bother me. The hotel staff was super helpful and delivered the luggage to the room for those who did want them to.

2026-01-19 • via Nuitee
H
Harsh • family_with_children • us
9
2026-01-19 • via Nuitee
J
Jarrett • solo_traveller • gb
9
Great location and friendly staff.
Pros:

Very friendly staff upon checking in and anytime you passed reception they always greeted you. The location is fantastic just a short walk from the station and main area of the town. Lovely room and great place to stay.

Cons:

Bedding had quite a few hairs on it and needed a bit of a clean.

2026-01-19 • via Nuitee
Y
YU • couple • jp
8
2026-01-19 • via Nuitee
L
Lisa • couple • au
10
Amazing place to stay.
Pros:

Fantastic spacious room. Loved balcony with view of Matterhorn. Great breakfasts. Highly recommended.

Cons:

Pillows too soft and only 1 per person.

2026-01-19 • via Nuitee
C
Christophe • couple • pm
10
Pros:

Hotel très bien situé, au centre du village, proche des commerces et des restaurants, ainsi que des trains navettes pour le Gornergrat et la gare centrale.
Le petit-déjeuner est très correct et varié. 9

Cons:

Le lit à 2 matelas et 2 édredons est peu pratique pour un couple .

2026-01-17 • via Nuitee
R
ricardo • couple • br
8
Bom hotel com um bom custo benefício para Zermat
Pros:

Da localização.
O quarto com vista para a Matterhorn é grande e confortável.
Os anfitriões são bem prestativos em relação a levar as malas para o quarto pois não há elevador.

Cons:

Os travesseiros são muito ruins. Vale uma melhora nesse item.

2026-01-16 • via Nuitee
D
Dmytro • couple • ua
10
2026-01-07 • via Nuitee
W
Warner • solo_traveller • us
8
We really liked the hotel and the key system. Management was friendly and so easy to check in and out. Fix the heater an
Pros:

The proximity to the train station, Coop store for food. The ski rental is next door, The ski tickets and underground train to get you up on the mountain to start your day are right across the street. To access the Paradise area, 50 yards up the street, a bus stop that takes you right to the tram.

Cons:

It’s my own fault, our heater was stuck on full hot. I should have notified the management the first minute we opened the door to our room. We had to open windows to be able to tolerate the heat. When I did mention it they came that instant, however someone before us had broken the control. I would suggest they get rid of the corner head board arrangement, it’s very good looking wood and all, but it’s waisted space. That way the bed could be turned straight out from the wall, night stands with lamps on each side of the bed. The room would feel bigger and give you space to open your luggage. The closet was fantastic!

2026-01-06 • via Nuitee