Hotel Cheminee

Hotels
8.7 (946 reviews)
Matterstrasse 31 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful views
Cons:
No lift
Construction noise nearby

Categories

Cleanliness
8.55
Clean and well-maintained, with positive mentions regarding room condition.
Service
9.05
Staff demonstrated exceptional service, particularly in handling personal items left behind.
Location
9.05
Perfectly located near the train station and attractions, with a peaceful atmosphere.
Room Quality
8.55
Rooms are comfortable and well-sized, but some note the lack of a lift as a drawback.
Amenities
8.55
Standard amenities for the hotel type, but the breakfast offerings were well-received.
Value for Money
8.55
Fair pricing considering the location and overall experience, though breakfast could be included.
Food and Beverage
8.55
Enjoyable breakfast with good options, contributing positively to the overall experience.
Overall Experience
8.75
A heartfelt stay with beautiful views, high service levels, and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Mountain Views and Convenience
Located directly opposite the Sunegga Mountain Cable Car, Hotel Cheminee offers stunning views and easy access to the mountains. Many rooms feature balconies with views of Mount Matterhorn, providing a picturesque backdrop for your stay.

Delicious Dining Options
Indulge in traditional grilled food at the cosy, candlelit restaurant where rich buffet breakfasts and half-board meals are served. The hotel's garden terrace also offers a scenic spot to enjoy your meals while taking in the surroundings.

Ski-Friendly Amenities
With Zermatt Train Station just a 5-minute walk away and the Klein Matterhorn Mountain Cable Car within 900 metres, Hotel Cheminee is a convenient choice for ski enthusiasts. The provided ski storage facilities ensure that your equipment is taken care of during your stay.

Ready to experience the beauty of Zermatt? Book your stay at Hotel Cheminee now!

Important information:

Please inform the property in advance about the total number of guests.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

For a check-in after 22:00 you will receive information by email.

The building has no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 946 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
M
Mihoko • family_with_children • be
7
Pros:

ロケーション

Cons:

水回りが汚い　バスタブに前の方の髪の毛が何本も…バスタブについたシャンプーの漏れが掃除されていなかった

2026-08-22 • via Nuitee
F
Frank Detlef • solo_traveller • de
8
2026-08-21 • via Nuitee
A
Antal • extended_group • hu
10
Pros:

Perfect location in Zermatt, close to transport services
Nice view from the balcony
Room was clean, in perfect condition
Exceptional breakfast

Cons:

-

2026-08-20 • via Nuitee
L
Luiz • couple • br
10
Uma delícia de hotel
Pros:

Do hotel, localização , breakfast e o staff..

Cons:

Do fato de não ter elevador ..subir 4 andares de escada é terrível

2026-08-17 • via Nuitee
M
Masaaki • solo_traveller • jp
9
2026-08-17 • via Nuitee
A
AKANE • couple • jp
10
Pros:

駅から近い方で立地が良かった。
ホテルの方はとても親切で、電子レンジやボトルオープナーも快く貸し出してくれました。
朝食もとても美味しかったです。大満足です。またツェルマットに行く際は利用したい！ありがとうございました！！

2026-08-14 • via Nuitee
Y
YUKI • couple • jp
10
2026-08-13 • via Nuitee
T
TATSUYA • family_with_children • fr
9
2026-08-12 • via Nuitee
N
Nikolajs • family_with_children • lv
10
Pros:

Great location, nice view, nice room and friengly staff

2026-08-12 • via Nuitee
I
Igor • family_with_children • es
9
2026-08-11 • via Nuitee
M
May • couple • us
10
Nice breakfast and friendly staff.
Pros:

Close to train station and one of the scenery cogwheel train to mountains.

Cons:

No elevator.

2026-08-11 • via Nuitee
N
Naoki • couple • jp
10
2026-08-08 • via Nuitee
K
KENICHI • solo_traveller • jp
9
Pros:

何よりも、部屋からのマッターホルンの眺めは最高でした。朝晩、ベランダで、マッターホルンを眺めながら、時を過ごしました。
スイス鉄道、登山鉄道駅からも近く、スネガ方面への乗り場、村内バス乗り場は目の前と、大変便利な立地でした。

Cons:

あえて言えば、エレベーターが無く、荷物を3階まで運び上げることです。

2026-08-07 • via Nuitee
A
Abigail • couple • us
10
2026-08-06 • via Nuitee
C
Clare • couple • gb
8
Loved our stay, the bath and balcony were a real treat.
Pros:

Location, we liked having a balcony and an actual bath. Good breakfast

Cons:

Our room was on the 4th floor so it’s a shame there isn’t a lift although we were aware before arrival. It would also be nice to have a refrigerator in the room.

2026-08-06 • via Nuitee
R
Raphael • couple • ch
8
2026-08-05 • via Nuitee
J
Jaime • solo_traveller • es
10
2026-08-04 • via Nuitee
N
newsasch • solo_traveller • de
9
Pros:

Sehr gute Lage, gemütliches Altstadthotel, freundlicher Service

2026-08-03 • via Nuitee
A
Anongnat • solo_traveller • th
9
2026-07-23 • via Nuitee
B
Bernd • couple • de
10
Wir können das Hotel mit sehr gutem Gewissen weiterempfehlen.
2026-07-22 • via Nuitee