Hotel Cheminee

Hotels
8.7 (918 reviews)
Matterstrasse 31 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful views
Cons:
No lift
Construction noise nearby

Categories

Cleanliness
8.55
Clean and well-maintained, with positive mentions regarding room condition.
Service
9.05
Staff demonstrated exceptional service, particularly in handling personal items left behind.
Location
9.05
Perfectly located near the train station and attractions, with a peaceful atmosphere.
Room Quality
8.55
Rooms are comfortable and well-sized, but some note the lack of a lift as a drawback.
Amenities
8.55
Standard amenities for the hotel type, but the breakfast offerings were well-received.
Value for Money
8.55
Fair pricing considering the location and overall experience, though breakfast could be included.
Food and Beverage
8.55
Enjoyable breakfast with good options, contributing positively to the overall experience.
Overall Experience
8.75
A heartfelt stay with beautiful views, high service levels, and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Mountain Views and Convenience
Located directly opposite the Sunegga Mountain Cable Car, Hotel Cheminee offers stunning views and easy access to the mountains. Many rooms feature balconies with views of Mount Matterhorn, providing a picturesque backdrop for your stay.

Delicious Dining Options
Indulge in traditional grilled food at the cosy, candlelit restaurant where rich buffet breakfasts and half-board meals are served. The hotel's garden terrace also offers a scenic spot to enjoy your meals while taking in the surroundings.

Ski-Friendly Amenities
With Zermatt Train Station just a 5-minute walk away and the Klein Matterhorn Mountain Cable Car within 900 metres, Hotel Cheminee is a convenient choice for ski enthusiasts. The provided ski storage facilities ensure that your equipment is taken care of during your stay.

Ready to experience the beauty of Zermatt? Book your stay at Hotel Cheminee now!

Important information:

Please inform the property in advance about the total number of guests.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

For a check-in after 22:00 you will receive information by email.

The building has no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 918 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
L
Lynne • couple • au
7
Comfortable basic room.
Pros:

Location.

Cons:

No air con or fan. No kettle or basic provisions for tea/coffee.

2026-07-18 • via Nuitee
D
Denilson • family_with_children • br
8
Pros:

Local limpo, atendentes atenciosos e localização perfeita, dá para dormir no verão com a porta aberta e ouvir o barulho do rio.

2026-07-18 • via Nuitee
M
Magnin • solo_traveller • ch
3
Pros:

Rien

Cons:

Pas télé en Français (on dit écran plat un vieux poste de 30 ans)nous sommes pas à Zermatt pour la télé mais finale de tennis la réceptionniste est venue règler dit que c'est réglé mais vous n'avez pas de son!!!! Équipement sommaire mème pas un petit frigo pour l'eau-juste propre pas acceuillant du tout pour le prix mème pas le petit déjeuner si on veut faire part de notre mécontentement on nous répond bonne journée pas d'ascenseur

2026-07-17 • via Nuitee
J
József • family_with_children • hu
10
Pros:

Really nice place with clean, convinient rooms.

Cons:

I suggest using garbage bags as I didn't want to get the trash can dirty.

2026-07-17 • via Nuitee
G
Glyn • couple • au
8
A lovely spot, with great views.
Pros:

Breakfast was great. Staff were very helpful.

2026-07-16 • via Nuitee
W
Wei En • couple • tw
9
Pros:

馬特洪峰近在咫尺
離火車站也近

Cons:

沒什麼令人好挑剔的
如果需要只提出一點是沒有電梯，需要扛著行李到房間

2026-07-11 • via Nuitee
J
József • family_with_children • hu
10
Pros:

Beautiful place, amazing hotel, helpful and friendly stuff.
The room has the nice view of Matterhorn. Everything is close to the hotel.

2026-07-11 • via Nuitee
G
Gertrud • couple • at
9
Pros:

GastgeberInnen und Personal super, Lage zentral, Balkon, Frühstücksraum 1a, Bachrauschen als beruhigender Dauersound, Niveau der anderen Gäste sehr angenehm, unterhaltsamer als auch landschaftlich ansprechender Blick vom Balkon, Ovomaltine und Caotina zum Frühstück, Eichhörnchen als Gartenbewohner, kein Straßenlärm, Wetter (perfekt), Shoppingangebot, Wanderangebot super.

Cons:

Bad war nicht gänzlich repariert. Klobrille etwas kleiner als der Klorand, Frühstück nicht abwechslungsreich, kein Lift, Bett/Matratze sehr weich.

2026-07-10 • via Nuitee
S
Silvia • couple • us
10
Warm and friendly greetings by the owners, it felt like coming home every day.
Pros:

We like the friendly family feeling of the hotel.

Cons:

There was nothing not to like.

2026-07-10 • via Nuitee
D
Deepti • family_with_children • us
10
Pros:

breakfast, room with view and how clean the property is and everyone is so helpful.

Cons:

nothing

2026-07-10 • via Nuitee
Y
YU CHENG • couple • tw
6
Pros:

離火車站不遠，走出來到橋旁邊就能看馬特洪峰日出

Cons:

沒有冰箱，沒有電梯要搬行李不方便

2026-07-09 • via Nuitee
A
Andrea • solo_traveller • au
10
Pros:

Amazing view, great location, friendly staff

Cons:

-

2026-07-08 • via Nuitee
B
Beat • couple • ch
7
2026-07-07 • via Nuitee
D
Dirk • couple • de
10
Hat uns gut gefallen
Pros:

Direkte Lage im Ort, Frühstück war prima

2026-07-07 • via Nuitee
H
Hsiang Ching • extended_group • tw
9
2026-07-07 • via Nuitee
Q
QI • extended_group • au
7
Mountain views heal everything
Pros:

房间很大。
早餐不错。
阳台就能清晰地看到马特洪峰！
性价比高。

Cons:

The room has a musty smell.
There is no elevator, but the staff are available to help.

2026-07-06 • via Nuitee
T
Timothy • couple • ca
9
2026-07-06 • via Nuitee
A
Andreas • couple • ch
9
Pros:

sehr freundliches Personal

Cons:

nichts

2026-07-06 • via Nuitee
C
Carmen • couple • ro
10
2026-07-05 • via Nuitee
M
Manuela • couple • ch
8
2026-07-04 • via Nuitee