Pullman Zagreb

Hotels
•
Pullman Hotels and Resorts
8.7 (795 reviews)
Buzinski Krci 3A Buzin , Zagreb , HR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Modern design
Clean rooms
Friendly staff
Cons:
High pet fees
Poor breakfast service
Slow staff service

Categories

Cleanliness
8.58
Rooms are clean but there were complaints about smell in the lobby, impacting the score.
Service
8.95
Positive mentions of friendly staff but also complaints about slow service.
Location
8.79
Central location noted, though accessibility issues were mentioned, affecting score slightly.
Room Quality
8.84
Spacious, modern rooms appreciated across several reviews.
Amenities
8.67
Amenities are praised, though some extras like pet fees are considered expensive.
Value for Money
8.43
Concerns raised about prices, especially for pet fees, which lowers value perception.
Food and Beverage
8.48
Breakfast service noted as poor; however, food quality rated positively.
Overall Experience
8.85
Overall a positive experience noted, especially for modern facilities and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:02

Property Description

Luxurious Accommodation

Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities such as a minibar and safety deposit box.

Convenient Facilities

Benefit from airport transfers, 24-hour front desk, and luggage storage, making your stay hassle-free.

Delicious Dining Options

Start your day with a buffet breakfast or opt for a gluten-free option, ensuring a satisfying dining experience.

To experience luxury and convenience in Zagreb, book your stay at Pullman Zagreb today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 795 reviews
Cleanliness: 8.58
Service: 8.95
Location: 8.79
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.85
W
Weibo • couple • cn
9
总体感觉还不错
Pros:

酒店较新，前台员工不管什么原因，给升级了套房，套房设施很不错。
早餐一般，早餐员工服务态度较冷漠。

Cons:

早餐菜品单一，味道一般。

2026-09-19 • via Nuitee
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Ivana • solo_traveller • hr
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TEODOR • solo_traveller • si
8
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Karim • solo_traveller • nl
10
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Bakir • solo_traveller • ba
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Ivana • family_with_children • hr
10
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Mihajlo • solo_traveller • rs
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Ivana • couple • hr
10
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Dan • solo_traveller • ro
10
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Mehdi Miraç • family_with_children • nl
9
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Monica • family_with_children • au
10
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Vlatko • family_with_children • rs
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Juraj • solo_traveller • de
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Silvia • couple • bg
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Djordje • solo_traveller • rs
10
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Petrit • couple • xk
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Tania • family_with_children • ua
9
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tindilliere • solo_traveller • ch
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Sophie • solo_traveller • de
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Jelena • couple • at
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2026-09-07 • via Nuitee