Pullman Zagreb

Hotels
•
Pullman Hotels and Resorts
8.7 (502 reviews)
Buzinski Krci 3A Buzin , Zagreb , hr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern design
Clean rooms
Friendly staff
Cons:
High pet fees
Poor breakfast service
Slow staff service

Categories

Cleanliness
8.58
Rooms are clean but there were complaints about smell in the lobby, impacting the score.
Service
8.95
Positive mentions of friendly staff but also complaints about slow service.
Location
8.79
Central location noted, though accessibility issues were mentioned, affecting score slightly.
Room Quality
8.84
Spacious, modern rooms appreciated across several reviews.
Amenities
8.67
Amenities are praised, though some extras like pet fees are considered expensive.
Value for Money
8.43
Concerns raised about prices, especially for pet fees, which lowers value perception.
Food and Beverage
8.48
Breakfast service noted as poor; however, food quality rated positively.
Overall Experience
8.85
Overall a positive experience noted, especially for modern facilities and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:02

Property Description

Luxurious Accommodation

Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities such as a minibar and safety deposit box.

Convenient Facilities

Benefit from airport transfers, 24-hour front desk, and luggage storage, making your stay hassle-free.

Delicious Dining Options

Start your day with a buffet breakfast or opt for a gluten-free option, ensuring a satisfying dining experience.

To experience luxury and convenience in Zagreb, book your stay at Pullman Zagreb today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 502 reviews
Cleanliness: 8.58
Service: 8.95
Location: 8.79
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.85
D
Darko • solo_traveller • hr
6
2026-03-07 • via Nuitee
B
Baleanu • solo_traveller • ro
10
2026-03-07 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-03-06 • via Nuitee
D
Dionisio • solo_traveller • de
10
2026-03-02 • via Nuitee
D
Dionisio • solo_traveller • de
10
2026-03-02 • via Nuitee
&
' • couple • si
10
2026-03-01 • via Nuitee
T
Teodor • family_with_children • bg
10
2026-03-01 • via Nuitee
R
Romina • family_with_children • hr
10
2026-03-01 • via Nuitee
H
Hristo Rogachev • family_with_children • bg
10
2026-02-28 • via Nuitee
J
Janez • solo_traveller • si
9
2026-02-27 • via Nuitee
B
Boris • solo_traveller • hr
10
Pros:

Very nice hotel, staff very kind!

2026-02-27 • via Nuitee
I
Iva • family_with_children • hr
10
2026-02-26 • via Nuitee
I
Iva • family_with_children • hr
10
2026-02-26 • via Nuitee
G
Georgi • solo_traveller • bg
10
2026-02-26 • via Nuitee
M
Marijan • solo_traveller • hr
10
2026-02-25 • via Nuitee
R
Radek • extended_group • cz
4
Pros:

ok

Cons:

Nedostal jsem stále fakturu do e-mailu, kterou mi paní na recepci slíbila poslat.

2026-02-24 • via Nuitee
A
Andrea • solo_traveller • ch
9
Comodità e riposo.
Pros:

Struttura moderna e accogliente, la camera dove ho soggiornato era pulitissima e fornita di tutto il necessario e comodità. Anche il personale è stato
Molto
Professionale e simpatico.

2026-02-23 • via Nuitee
D
Danijel_e60 • family_with_children • hr
10
2026-02-23 • via Nuitee
E
Ermir • family_with_children • xk
10
2026-02-14 • via Nuitee
H
Hanife • couple • ch
10
Kan starkt rekommendera 💪
Pros:

Allt var rent och fint det var till och med finare än på bilderna.Personalen var jätte trevlig. Helt perfekta. 🤩🤩🤩

2026-02-13 • via Nuitee