Pullman Zagreb

Hotels
•
Pullman Hotels and Resorts
8.7 (578 reviews)
Buzinski Krci 3A Buzin , Zagreb , hr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern design
Clean rooms
Friendly staff
Cons:
High pet fees
Poor breakfast service
Slow staff service

Categories

Cleanliness
8.58
Rooms are clean but there were complaints about smell in the lobby, impacting the score.
Service
8.95
Positive mentions of friendly staff but also complaints about slow service.
Location
8.79
Central location noted, though accessibility issues were mentioned, affecting score slightly.
Room Quality
8.84
Spacious, modern rooms appreciated across several reviews.
Amenities
8.67
Amenities are praised, though some extras like pet fees are considered expensive.
Value for Money
8.43
Concerns raised about prices, especially for pet fees, which lowers value perception.
Food and Beverage
8.48
Breakfast service noted as poor; however, food quality rated positively.
Overall Experience
8.85
Overall a positive experience noted, especially for modern facilities and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:02

Property Description

Luxurious Accommodation

Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities such as a minibar and safety deposit box.

Convenient Facilities

Benefit from airport transfers, 24-hour front desk, and luggage storage, making your stay hassle-free.

Delicious Dining Options

Start your day with a buffet breakfast or opt for a gluten-free option, ensuring a satisfying dining experience.

To experience luxury and convenience in Zagreb, book your stay at Pullman Zagreb today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 578 reviews
Cleanliness: 8.58
Service: 8.95
Location: 8.79
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.85
D
Danijel_e60 • solo_traveller • hr
10
2026-04-18 • via Nuitee
Q
Qupeva • extended_group • xk
8
2026-04-18 • via Nuitee
E
Emmanuel • solo_traveller • fr
9
Pros:

Hotel recent et moderne. La chambre est spacieuse et bien equipée. Le service est efficace.

2026-04-17 • via Nuitee
A
Alberto • family_with_children • it
9
Pros:

Pulizia delle camere

Cons:

Mancanza di appendi accappatoio in bagno, prese per l'asciuga capelli troppo basse.

2026-04-17 • via Nuitee
M
Mikael • couple • se
9
2026-04-17 • via Nuitee
N
Nataša • solo_traveller • si
9
Odličen za poslovno pot
Pros:

Bivanje je bilo kratko, a zelo prijetno. Pohvala gre Mehmetu na recepciji, ki je bil izjemno prijazen, ustrežljiv in je poskrbel, da sva se takoj počutili dobrodošlo.
​Sobe so lepe – moderne, nove, brezhibno čiste in opremljene z vsem, kar potrebuješ za udobno bivanje. Tudi restavracija ima prijeten ambient, izbira hrane pa je odlična in okusna, z dovolj možnostmi za vse okuse. Zajtrki so tudi dobro pripravljeni, ponujajo kar dober izbor vsega.

Cons:

Mogoče lokacija- Hotel se nahaja v poslovni coni, ki je sicer praktična za poslovne potnike ali tiste, ki potrebujejo bližino letališča, za raziskovanje centra mesta pa je precej odmaknjena in nima nobenega mestnega utripa.

2026-04-17 • via Nuitee
K
Katharina • couple • de
7
Gut, würde trotzdem gerne wieder kommen
Pros:

Lage in der Nähe von Autobahn super gepasst, Sauberkeit sehr gut und die Matratzen waren sehr bequem.

Cons:

Das Personal im Restaurant wirkte unzufrieden und unfreundlich. Das Essen kann man essen…Der Parkplatz ein bisschen zu teuer, Treppenhaus Zugänglichkeit und Ausstattung etwas soll etwas besser sein für Menschen die keinen Aufzug fahren können.

2026-04-17 • via Nuitee
J
Job • solo_traveller • nl
9
Pros:

Brand new hotel, well designed.
Spacious and luxurious room.

2026-04-17 • via Nuitee
M
Maristela • couple • br
9
Foi uma estadia confortável.
Pros:

Do tamanho do quarto e conforto

Cons:

Do chuveiro não ser tão privativo e os ganchos para toalha de banho não suportarem a toalha

2026-04-16 • via Nuitee
I
Igor • solo_traveller • sk
10
2026-04-16 • via Nuitee
B
Branko • solo_traveller • rs
10
2026-04-16 • via Nuitee
J
Jeffrey • couple • au
10
Excellent staff support Matmat
Pros:

Close to airport easy access via train to city and supermarkets near but

Cons:

Staff

2026-04-15 • via Nuitee
C
Christine • solo_traveller • de
9
2026-04-15 • via Nuitee
D
Denis • family_with_children • hr
10
2026-04-14 • via Nuitee
A
antonela • solo_traveller • hr
9
2026-04-14 • via Nuitee
A
Aida • couple • ba
10
2026-04-14 • via Nuitee
Y
Yevhenii • couple • hu
10
2026-04-13 • via Nuitee
D
Domagoj • solo_traveller • hr
8
2026-04-12 • via Nuitee
L
labinot • couple • xk
9
2026-04-11 • via Nuitee
D
Djordje • solo_traveller • rs
10
A+
Pros:

Great stay!

Cons:

Nothing.

2026-04-09 • via Nuitee