Pullman Zagreb

Hotels
•
Pullman Hotels and Resorts
8.7 (717 reviews)
Buzinski Krci 3A Buzin , Zagreb , hr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Modern design
Clean rooms
Friendly staff
Cons:
High pet fees
Poor breakfast service
Slow staff service

Categories

Cleanliness
8.58
Rooms are clean but there were complaints about smell in the lobby, impacting the score.
Service
8.95
Positive mentions of friendly staff but also complaints about slow service.
Location
8.79
Central location noted, though accessibility issues were mentioned, affecting score slightly.
Room Quality
8.84
Spacious, modern rooms appreciated across several reviews.
Amenities
8.67
Amenities are praised, though some extras like pet fees are considered expensive.
Value for Money
8.43
Concerns raised about prices, especially for pet fees, which lowers value perception.
Food and Beverage
8.48
Breakfast service noted as poor; however, food quality rated positively.
Overall Experience
8.85
Overall a positive experience noted, especially for modern facilities and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:02

Property Description

Luxurious Accommodation

Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities such as a minibar and safety deposit box.

Convenient Facilities

Benefit from airport transfers, 24-hour front desk, and luggage storage, making your stay hassle-free.

Delicious Dining Options

Start your day with a buffet breakfast or opt for a gluten-free option, ensuring a satisfying dining experience.

To experience luxury and convenience in Zagreb, book your stay at Pullman Zagreb today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 717 reviews
Cleanliness: 8.58
Service: 8.95
Location: 8.79
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.85
L
Lászlóné • solo_traveller • hu
10
Pros:

Remek lokáció. A személyzet nagyon kedves és segítőkész volt. A szoba berendezése és felszerelése kiváló.

2026-07-11 • via Nuitee
M
Meriton • couple • de
10
Pros:

Everything! The hotel was super clean, staff very friendly!

Cons:

Everything was excellent

2026-07-11 • via Nuitee
G
Goran • solo_traveller • ba
10
2026-07-10 • via Nuitee
N
Natalija • solo_traveller • rs
10
2026-07-10 • via Nuitee
M
Maurizio • couple • hr
10
2026-07-10 • via Nuitee
Y
yavuz • couple • nl
8
Zeer goed
Pros:

Goed

2026-07-09 • via Nuitee
N
Nikola • couple • hr
10
Pros:

Recepcionar Antonio i mlada dama koja je bila sa njim u drugoj smjeni 4.7. Iznimna ljubaznost i usluga rjetko dobivamo takvu energiju od recepcionara svaka pohvala nadam se da ce ovo stici do njih

2026-07-09 • via Nuitee
R
Roxana Costache • solo_traveller • ro
10
Pros:

Camera a fost extraordinara și ft spatioasa pentru familia noastră. Patul ft confortabil, totul ft modern și nou, situat intr-un centru business. Hotelul este mai mult pentru cei ce vin la conferințe sau in interes de serviciu.

Cons:

Parcarea este greu de găsit fără instrucțiuni exacte și mai underground pana ajungi la recepție. Stilul este unul industrial, este foarte rece și mai putin plăcut pt cei ce nu apreciază stilul, zona aflata de periferia orașului.

2026-07-09 • via Nuitee
A
Andras Viktor • solo_traveller • hu
8
Good location, a well-equipped hotel, and good value for money.
Pros:

It is a brand-new hotel with excellent facilities. I especially liked the fitness room, which is open 24/7.
The breakfast buffet offered a wide variety of choices.
I had business meetings in the office building next door, so the location was perfect for me.

Cons:

I tried the Tanto-Tanto pizza in the hotel’s restaurant, but it was nowhere near an Italian pizza.
The duvet was a thick winter one, and it was too warm for me to sleep comfortably. Eventually, I took the duvet out of the cover and slept using only the duvet cover.

2026-07-09 • via Nuitee
M
Miroslav • couple • at
10
2026-07-07 • via Nuitee
T
Timo • solo_traveller • de
8
2026-07-06 • via Nuitee
M
Mario • solo_traveller • ch
10
Pros:

Posebne pohvale za Mehmeta na recepciji! Bio je izuzetno ljubazan, profesionalan i susretljiv tijekom check-ina. Soba je bila spremna nešto ranije pa nam je omogućio raniji ulazak, što smo zaista cijenili. Zahvaljujući njemu, naš boravak je započeo na najbolji mogući način. Hvala na izvrsnoj usluzi!

Hotel je Top
Mirno nema buke
Super kreveti

Cons:

Nemamo nikakvih kritika. Jedino bih napomenuo da konobar i kuhar nisu govorili hrvatski, što je ponekad malo otežavalo komunikaciju. Također, bilo bi odlično kada biste imali veći izbor jela bez glutena. Kao osoba s celijakijom nisam imao puno opcija za odabir. Osim toga, sve je bilo odlično.

Docemo opet 100% 😀

2026-07-06 • via Nuitee
C
Cebrail • family_with_children • fr
10
2026-07-06 • via Nuitee
M
martin • couple • si
10
2026-07-04 • via Nuitee
M
Marta • couple • ua
10
2026-07-04 • via Nuitee
M
Matthew • family_with_children • us
9
Pros:

The place is new and modern. It's stylish, comfortable and the staff is very helpful. It's on he outskirts of Zagreb so convenient if you're driving and want a place off the highway.

Cons:

The restaurant staff wasn't great. There were a number of menu items not available, and at one point the chefs just simply refused to cook what I ordered, so I had to order something else. It took 3 or 4 different selections before I got some food, which was delivered well after my family's meals.

2026-07-03 • via Nuitee
J
Johannes • extended_group • se
9
2026-07-03 • via Nuitee
M
Martin • couple • cz
10
2026-07-03 • via Nuitee
D
Daniel • solo_traveller • pl
4
Pros:

Hotel stosunkowo nowy i czysty. Dobre śniadania

Cons:

Ściany z kartonu, dosłownie budzi Cię budzik sąsiada. W nocy stereo z płaczących dzieci i seksu. Słychać najmniejsze odgłosy spoza pokoju.
Alarm samoczynnie się włączał i wył godzinę bez przyczyny.
Bardzo niewygodne łóżko i mocno sprężynujący materac.
Na kolację w restauracji nie mieli połowy dań.
Od 4 piętra wzwyż nie ma ciśnienia wody w kranach.
Ogólnie najtańszy Pullman w jakim byłem i nie mówię tu o cenie. Hotel wybudowany na szybko i widać mocne oszczędzanie na wszystkim.
Personel niedoszkolony trochę

2026-07-02 • via Nuitee
S
Selma • couple • at
5
2026-07-02 • via Nuitee