Pullman Zagreb

Hotels
•
Pullman Hotels and Resorts
8.7 (502 reviews)
Buzinski Krci 3A Buzin , Zagreb , hr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern design
Clean rooms
Friendly staff
Cons:
High pet fees
Poor breakfast service
Slow staff service

Categories

Cleanliness
8.58
Rooms are clean but there were complaints about smell in the lobby, impacting the score.
Service
8.95
Positive mentions of friendly staff but also complaints about slow service.
Location
8.79
Central location noted, though accessibility issues were mentioned, affecting score slightly.
Room Quality
8.84
Spacious, modern rooms appreciated across several reviews.
Amenities
8.67
Amenities are praised, though some extras like pet fees are considered expensive.
Value for Money
8.43
Concerns raised about prices, especially for pet fees, which lowers value perception.
Food and Beverage
8.48
Breakfast service noted as poor; however, food quality rated positively.
Overall Experience
8.85
Overall a positive experience noted, especially for modern facilities and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:02

Property Description

Luxurious Accommodation

Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities such as a minibar and safety deposit box.

Convenient Facilities

Benefit from airport transfers, 24-hour front desk, and luggage storage, making your stay hassle-free.

Delicious Dining Options

Start your day with a buffet breakfast or opt for a gluten-free option, ensuring a satisfying dining experience.

To experience luxury and convenience in Zagreb, book your stay at Pullman Zagreb today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 502 reviews
Cleanliness: 8.58
Service: 8.95
Location: 8.79
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.85
E
Ermir • family_with_children • xk
10
2026-02-14 • via Nuitee
H
Hanife • couple • ch
10
Kan starkt rekommendera 💪
Pros:

Allt var rent och fint det var till och med finare än på bilderna.Personalen var jätte trevlig. Helt perfekta. 🤩🤩🤩

2026-02-13 • via Nuitee
I
ivica • solo_traveller • hr
9
2026-02-11 • via Nuitee
M
Marijana • solo_traveller • hr
9
2026-02-09 • via Nuitee
D
Daniel • couple • at
10
2026-02-09 • via Nuitee
S
Stiblik • family_with_children • hr
1
Pros:

Nista

Cons:

Sve

2026-02-09 • via Nuitee
A
Alem • family_with_children • rs
10
Pros:

Sve mi se dopalo, a najviše recepcionerka Lucija 🙃

2026-01-31 • via Nuitee
Z
Zoran • solo_traveller • hr
9
2026-01-29 • via Nuitee
H
HoneyBadgerCro • family_with_children • hr
10
Great Hotel
Pros:

Sve je bilo izvrsno

Cons:

Ništa

2026-01-28 • via Nuitee
T
Tomislav • couple • hr
10
2026-01-28 • via Nuitee
V
Vrbanić • solo_traveller • hr
10
Pros:

Sve

2026-01-27 • via Nuitee
M
Marko • solo_traveller • si
10
Pros:

The room was very clean, modern, and well maintained. The breakfast was excellent, and the staff were exceptionally polite and helpful.

Cons:

The only minor drawback was that room 726 was located quite far from the elevator.

2026-01-27 • via Nuitee
K
Komen • family_with_children • hr
9
Pros:

Sve je bilo odlično.

Cons:

Iako je osoblje bilo vrlo ljubazno za check in čekali smo više od sat vremena.

2026-01-26 • via Nuitee
R
Rajko • solo_traveller • at
10
Pros:

Ausstatun, Personal( Herr Mehmet)

2026-01-25 • via Nuitee
D
Danijel • couple • hr
10
Pros:

Cisto
Usluga
Novo
Divota

2026-01-24 • via Nuitee
G
Georgi • couple • bg
10
2026-01-24 • via Nuitee
J
Josué • couple • ch
10
2026-01-23 • via Nuitee
K
Kristin • solo_traveller • de
9
Perfekt
Pros:

Ich war zum ersten Mal im Pullman und völlig begeistert. Das Haus ist sehr modern und stylisch, die Zimmer sind sehr sauber und wurden täglich gereinigt. Das Personal ist sehr freundlich, das Parkhaus bietet reichlich Platz. Ein rießiger Fernseher und kostenfreies W-Lan runden das positive Bild ab. Ich werde bei meiner nächsten Geschäftsreise auf jeden Fall wieder dort übernachten.

2026-01-22 • via Nuitee
A
Amra • solo_traveller • ba
10
2026-01-22 • via Nuitee
G
Gaitan • solo_traveller • be
7
2026-01-20 • via Nuitee