Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout

Review Highlights

Pros:
Location
Clean rooms
Spacious rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
Unhelpful/rude service
Maintenance issues reported
Amenities deficiencies

Categories

Cleanliness
8.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
6.7
Mixed reviews were present regarding service, with some guests highlighting issues with unhelpful and rude staff.
Location
7.9
The hotel is located in close proximity to many key landmarks and public transport, contributing to a positive experience for most guests.
Room Quality
8
Rooms were spacious and comfortable, though some maintenance issues were reported.
Amenities
7.1
Satisfactory amenities were available, with some guests highlighting deficiencies like limited plug sockets and broken blinds.
Value for Money
7.3
Guests had mixed feelings about the value for money, with some finding the prices high for the services offered.
Food and Beverage
7.3
The quality of breakfast and restaurant services received mixed feedback, with some guests suggesting improvements in variety.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel to others, despite some specific issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 21:20

Property Description

Luxurious Accommodation:
Experience the epitome of luxury at Artillery Lane in the heart of City of London. Each unit is meticulously designed with a seating area, flat-screen TV, and a fully equipped kitchen. Relax in comfort with amenities like a safety deposit box and a private bathroom with a hair dryer.

Prime Location:
Conveniently located just 300 meters from Liverpool Street Underground Station, our property offers easy access to iconic landmarks such as the Tower of London and Tower Bridge. Explore the vibrant city with the city centre and Brick Lane just a stone's throw away.

Modern Amenities:
Enjoy the convenience of modern amenities including a dishwasher, oven, and microwave in every unit. Stay connected with complimentary Wi-Fi and unwind with a cup of tea brewed with the provided kettle. Book your stay at Artillery Lane for a truly unforgettable experience.

Important information:

This property will not accommodate hen, stag or similar parties.
A damage deposit of GBP 500 is required. The host charges this 7 days before arrival. This will be collected by PayPal. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via PayPal, subject to an inspection of the property.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 161 reviews
Cleanliness: 8.5
Service: 6.7
Location: 7.9
Room Quality: 8
Amenities: 7.1
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 8.5
R
Rakesh review category business travellers us
10
Exceptional
2025-06-26 via Nuitee
R
Rob solo traveller gb
1
Bad
2025-06-17 via Nuitee
D
David review category business travellers ie
1
Bad
Pros:

Extremely unhelpful, really bad service

Due to a late flight arrival , I was 45 minutes passed their check in time , and I could not get in, when I contacted the staff through the number they were extremely rude and unfriendly and refused to help, I had to book another room last minute else where , or sleep on the street .

2025-06-10 via Nuitee
J
James review category business travellers ae
10
Exceptional
2025-05-29 via Nuitee
R
Roderick review category business travellers gb
8
Ideal property for work near Liverpool Street.i would stay again.
Pros:

Location was perfect. Very quiet at night. Spacious and good facilities.

Cons:

Wi-fi was not as per manual and seemed to connect to a public service which was much slower than my mobile.

2025-05-14 via Nuitee
J
Julian review category business travellers us
10
Exceptional
2025-05-05 via Nuitee
J
Janet review category business travellers mt
9
Superb
Pros:

Lovely comfortable apt..well equipped kitchen..
Nice bathroom with lots of hot water and a good shower..comfortable bed

Cons:

No tea towels.. blind in bedroom needs replacement as it is broken..
No plug socket near mirror

2025-05-03 via Nuitee
J
Joy family with young children ca
9
Superb
Pros:

Very quiet inside in a very busy area. Close to the tube and attractions. Easy to get to. Very well stocked for the kitchen to cook. Very comfortable living area and TV set up to watch shows. The host was very responsive to any needs we had. We had locked our key in the apartment and they answered right away and dealt with it quickly. Very impressed. Great to have with a mom and son as extra bedroom

2025-05-03 via Nuitee
J
Janine review category business travellers gb
7
Good
2025-04-24 via Nuitee
L
Lourdes review category business travellers fr
9
Beautiful stay in City
Pros:

Location

Cons:

No staff

2025-04-04 via Nuitee
G
Gamze young couple tr
9
Superb
Pros:

Sparkling clean with fresh crisp towels and sheets.Three min walk to trains and tubes a very busy and lively area.We stayed over the weekend and friday and saturday nights were a little noisy but that didn t bother us too much

2025-04-03 via Nuitee
U
Umar review category business travellers gb
8
Good location, nice apartment, all amenities,
Pros:

Place was located to exactly where I needed to be.

Only thing which annoyed me slightly was the fact I kept being asked what time I was checking out and leaving the property.

If the checkout time is 11am, then I have until 11am to leave, so why the need to keep messaging and asking.

2025-03-30 via Nuitee
J
James review category business travellers gb
8
Quiet and convenient
Pros:

Great quietness for london. But booking.com conveyance of instructions etc was lax. After a long flight from Malaysia I was tired and jet lagged, and did not get entry information.

2025-03-28 via Nuitee
E
Emma young couple gb
8
Very good
2025-03-24 via Nuitee
M
Michelle review category business travellers ca
9
Great place to stay
Pros:

Location is fantastic. Very close to Liverpool Street station.
Building is secure and safe.
All amenities in the flat and the bed was very comfortable.

Cons:

The wifi was not very strong, especially in the bedroom.

2025-03-24 via Nuitee
D
Danny group gb
8
Very good
2025-03-21 via Nuitee
L
Letizia young couple it
10
Exceptional
Pros:

The apartment was beautiful, everything was working great and the location was perfect. I had perfect communication with the host

Cons:

The fact that there’s a pretty expensive deposit(which was immediately refund after we left), but I understand it is needed because not all guests are respectful of the place they rent.

2025-03-21 via Nuitee
J
Johann review category business travellers fr
10
Exceptional
Pros:

Very good

2025-03-13 via Nuitee
H
Helen review category business travellers gb
6
Good location. Communication and check in arrangements need improving.
Pros:

The location was good, Given its central location the apartment was very quiet.

Cons:

Getting into the apartment complex is not easy. The instructions are not explicit enough. The apartment assigned to me was being decorated when I opened the door. The member of staff was helpful, but the first alternative they offered me was so small. The second one was more spacious, but the "terrace" the definition is "a flat area of stone or grass, where people sit and sometimes eat" - It was so narrow you could hardly stand on it. The carpeted floor in the bedroom was very uneven by the door - this needs to be looked at

2025-03-11 via Nuitee
S
Simone young couple it
1
Lack of hygiene
Pros:

La ubicación.

Cons:

Serious lack of hygiene. The apartment itself is not bad. Excellent location. The problem with this apartment is the almost total lack of hygiene and the carelessness of the owner/manager. We arrived at this apartment on the first day and, curious to visit London, we rushed out and did not carefully check the cleanliness. The first evening when we went to bed we noticed a lot of hair and fur under the covers, so much so that we had to remove them from the bed, try to clean as much as possible and finally sleep dressed and hooded to avoid contact with such dirty sheets. The next day we contacted the host looking for a solution (we did not want money but simply wanted to assert our right to sleep in a clean bed) but to our unpleasant surprise, “the solution” proposed was to pay €30 for a change of sheets (as if we were the ones who dirty them and asked for a change on a whim). Totally shocked by the host's behavior we decided to buy clean sheets ourselves to at least make sure we could sleep peacefully and without worrying about other people's dirt. It is the first time that we leave a negative review in more than 30 experiences with Booking but we have never found such a serious lack of hygiene and above all such bad human management by the host.

2025-03-06 via Nuitee