Hotel Colonial

Hotels
6.8 (106 reviews)
Hidalgo 475 , Monterrey , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
5.05
Several reviews mentioned issues with cleanliness and room maintenance.
Service
8.05
General praise for the attentive and friendly staff.
Location
9.05
Multiple reviews highlight the excellent location close to shops and attractions.
Room Quality
6.05
Some comments on maintenance issues, though many found the room satisfactory.
Amenities
6.55
Basic amenities are available, but there are issues with temperature control and breakfast.
Value for Money
7.05
Overall perceived as a decent offer, though some cited hidden fees.
Food and Beverage
6.05
Breakdown in service during breakfast.
Overall Experience
6.55
Many enjoyed their stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 17:18

Property Description

Convenient Location
Modern Amenities
Friendly Staff

Book your stay at Hotel Colonial and experience comfort and convenience in the heart of Monterrey Centro. With its modern amenities and friendly staff, Hotel Colonial ensures a pleasant stay for all guests. Conveniently located near popular attractions such as Macroplaza and MARCO Museum Monterrey, this 3-star hotel offers air-conditioned rooms with all the essentials needed for a comfortable stay. Whether you're visiting for business or leisure, Hotel Colonial is the perfect choice for your next trip to Monterrey. Start planning your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 106 reviews
Cleanliness: 5.05
Service: 8.05
Location: 9.05
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 6.05
Overall Experience: 6.55
C
cruz hernandez • solo_traveller • mx
8
Pros:

La ubicación

2026-07-25 • via Nuitee
D
Deborah • family_with_children • mx
8
Precio , limpieza ubicación 10\10
Pros:

No incluía el desayuno , muy buena ubicación

Cons:

El joven me dejó esperando 15 min por cambio de turno ahora sí q jjjjjamas me había pasado eso y yo mal estacionada y con mis hijas esperando asignación

2026-07-18 • via Nuitee
D
Denis • solo_traveller • ru
1
Бегите, глупцы!
Pros:

Расположение в центре, но там невозможно жить

Cons:

В номере тараканы абсолютно везде: в ванной комнате и даже в жилой комнате возле кровати.
Я находился в номере 1 минуту и сбежал оттуда сразу.
Вынужден был ночью уехать в другой отель.

Отель отказывается возвращать деньги, booking.com тоже делает вид что не виноват и не возвращает деньги за несостаявшееся проживание.

2026-07-14 • via Nuitee
I
Israel • couple • mx
3
No vayan a ese hotel
Pros:

La ubicación

Cons:

Que está en muy malas condiciones todo, huele mal y además entraron a la habitación para husmear mis cosas, aun cuando no llevaba cosas de valor, unas verdaderas ratas los de limpieza

2026-07-07 • via Nuitee
S
Stewart • extended_group • au
7
Great location and reasonable for the price.
Pros:

Great location and room was reasonable for the price.

Cons:

Windows didn't fully close so street noise was loud some nights.

2026-07-04 • via Nuitee
A
Abdelaali • solo_traveller • ma
4
Pros:

L'emplacement

Cons:

Les équipements

2026-07-01 • via Nuitee
A
Ali • solo_traveller • ma
7
Pros:

Emplacement

Cons:

Mobilier un peu ancien

2026-07-01 • via Nuitee
T
Tobias Diaz • solo_traveller • mx
9
Pros:

Muy céntrico para el precio MB

2026-06-20 • via Nuitee
M
Matt • solo_traveller • gb
1
Worst deal since the sale of Alaska
Pros:

The location was good and the air con was loud so blocked out the street noise.

Cons:

The female receptionist is one of the least helpful people I've ever met. She claimed we didn't have a booking (despite having reserved and paid in advance) and did absolutely nothing to help our stay.

The room was tired and had stray hairs in the bathroom and the bed.

As it was the World Cup, it's worth noting this hotel tried to price this room at five hundred dollars, which might be the worst deal since Russia sold Alaska to the Americans.

2026-06-16 • via Nuitee
T
Telca • solo_traveller • mx
9
Pros:

Todo

2026-06-01 • via Nuitee
S
Sandra Estefania • solo_traveller • mx
10
2026-05-30 • via Nuitee
J
JORGE • couple • mx
9
El precio de Booking igual al costo beneficio de la habitación
Pros:

El desayuno excelente
La ubicación excelente

Cons:

Diferencia de precio, en el hotel más caro que en Booking

2026-05-29 • via Nuitee
D
Daniel • couple • mx
6
Regular
Pros:

Ubicación

Cons:

El interruptor del baño estaba mal ubicado, muy difícil accesar a oscuras al baño, la tele no tiene servicios de streaming y los pasillos se sienten ya muy viejos

2026-05-25 • via Nuitee
L
Lorena • solo_traveller • co
9
Excelente Servicio!
Pros:

Todos fueron muy amables, el hotel muy limpio en general!

2026-05-20 • via Nuitee
M
Manuel Hdz • solo_traveller • mx
9
2026-05-18 • via Nuitee
P
Pilar • solo_traveller • mx
7
2026-04-29 • via Nuitee
T
Torres • extended_group • mx
1
Pros:

La ubicacion

Cons:

El peor hotel en el que me he hospedado ,pésimo atencion en admision,no funcionaba el televisor,la habitacion muy pequeña ,estuve 3 dias de los cuales solo uno realizaron limpieza de habitacion no lo recomiendo y jamas volveria.

2026-04-09 • via Nuitee
M
Manuel Hdz • extended_group • mx
10
2026-03-30 • via Nuitee
C
Cesar • couple • mx
8
Pros:

La ubicación

Cons:

Le falta modernidad en sus instalaciones

2026-03-30 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-03-30 • via Nuitee