Hotel Enriquez

Hotels
8.5 (18 reviews)
Avenida Ignacio de La Llave , Coatzacoalcos , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Good food
Friendly staff
Cons:
Internet signal issues
Cleanliness issues

Categories

Cleanliness
7.5
The room had hair on the floor, indicating a need for improvement.
Service
9
The staff was very friendly and attentive, reaching out before check-out time.
Location
8.5
Standard quality for this hotel tier.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
9
Excellent food quality in the restaurant.
Overall Experience
8.5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:59

Property Description

Luxurious Accommodation and Convenient Amenities

Exquisite Dining and Relaxation
Hotel Enriquez offers a delightful dining experience at its on-site restaurant, serving a variety of delicious dishes to satisfy every palate. After a long day of exploring the city, unwind at the hotel's bar with a refreshing drink in hand, creating the perfect ambiance for relaxation.

Exceptional Service and Modern Comfort
With a 24-hour front desk and room service, guests can expect top-notch service throughout their stay. Stay connected with free WiFi, and enjoy the convenience of amenities such as luggage storage, currency exchange, and a safety deposit box. The rooms are elegantly furnished with air conditioning, flat-screen TVs, and private bathrooms stocked with complimentary toiletries.

Ready to experience luxury and comfort at Hotel Enriquez? Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 18 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
A
Alba Nadia • family_with_children • mx
10
2026-03-05 • via Nuitee
Y
Yolanda • family_with_children • mx
9
2026-01-20 • via Nuitee
A
Ada Graciela • family_with_children • mx
8
Comodidad
Pros:

Ubicación

Cons:

En general está pasable

2026-01-12 • via Nuitee
J
Jorge Galindo • family_with_children • mx
8
Pros:

Las camas

Cons:

Fallos con el agua, no tenían lo básico que es contar con letreros de no molestar, el agua caliente parece que servía en ciertas horas

2026-01-08 • via Nuitee
L
Lourdes • family_with_children • mx
9
2025-12-31 • via Nuitee
C
carlosdeeloy • family_with_children • mx
8
Mantenimiento
Pros:

Atención en recepción

Cons:

Falta mantenimiento en paredes del baño porque se está descascarando la pintura en habitación 310 y la puerta corrediza del baño se atora

2025-12-16 • via Nuitee
G
Gustavo • solo_traveller • mx
10
Pros:

Buena comida en el restaurante

Cons:

Mejorar la senal de internet para la TV. Es problemática.

2025-11-27 • via Nuitee
H
HUGO • couple • mx
9
2025-11-22 • via Nuitee
J
Jose • extended_group • mx
10
Pros:

no puedo desayunar, entro muy temprano al trabajo y el desayuno empieza mas tarde .

Cons:

la limpieza del cuarto ,tenia cabellos en el piso .

2025-09-16 • via Nuitee
M
Maria Valentina • family_with_children • mx
10
2025-08-01 • via Nuitee
C
Cristina • family_with_children • mx
9
Pros:

Siempre nos hospedamos aquí la penúltima vez el personal muy amable está última hasta nos tocaban antes de la hora para entregar

Cons:

Que estén toque y toque antes de la hora de entregar

2025-07-13 • via Nuitee
L
Lili • young couple • mx
8
Very good
2025-02-19 • via Nuitee
S
Silvia • review category business travellers • mx
7
Fair accommodation but rude staff !
Pros:

Location is great!

Cons:

We had such a bad experience with a waitress called Mercedes, she was so rude to us! Pretty unacceptable behavior that must never happen again!

Elevator is not working by now… need to climb the stairs (many!) to reach the room.

2025-02-05 • via Nuitee
A
Alford • family with young children • gb
10
Exceptional
2024-11-16 • via Nuitee
F
Felipe • family with young children • mx
8
Very good
2024-03-27 • via Nuitee
J
Jose • review category business travellers • mx
9
Superb
2024-03-16 • via Nuitee
S
Silvia • review category business travellers • mx
8
Great location and so clean !
Pros:

Location is pretty convenient!

Cons:

Little bit noisy from one room to the other or from the hallway.
Mini split is noisy.

2024-02-07 • via Nuitee
N
Narda • review category business travellers • ca
5
Passable
Cons:

The elevator is not working. musty and greasy smell,
Dirty sheets in the hall, partial clean in the room.

2023-04-14 • via Nuitee
F
Fräu • review category business travellers • mx
9
Superb
2022-11-05 • via Nuitee