Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Good Breakfast
Cons:
Cleanliness Issues
Room Maintenance Problems

Categories

Cleanliness
7.79
Some reviews mentioned dust in the room and unpleasant smells.
Service
9.76
Outstanding service mentioned multiple times, especially from staff like Mauricio and Marcelo.
Location
9.3
Centrally located, with good accessibility and safety for walking.
Room Quality
7.25
Rooms had issues, such as eccentric designs and improper maintenance, creating discomfort.
Amenities
8.28
Swimming pool and breakfast appreciated, but some amenities like air conditioning were inadequate.
Value for Money
7.74
Value perception varied, with some reviews indicating poor value relative to issues faced.
Food and Beverage
8.79
Breakfast was praised for its variety and quality, but some wanted improvements.
Overall Experience
8.26
Overall experience mixed due to service quality overshadowing cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:30

Property Description

Luxurious Accommodation
The Gran Hotel Princess, nestled in the heart of Mendoza, offers comfortable rooms with air conditioning, cable TV, and room service for a truly relaxing stay.

Leisure and Relaxation
Guests can unwind in the outdoor pool or take a leisurely 15-minute walk to the picturesque San Martin Park.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, an American-style buffet breakfast, and free private parking during your stay at the Gran Hotel Princess.

Book now for an unforgettable experience at the Gran Hotel Princess in Mendoza.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 30622534866)
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The property reserves the right of admission to climbers. Please, reach out the property for further information

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 878 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.26
C
Carolina couple ar
10
Comodidad y excelente servicio
Pros:

Me encantó el hotel, muy cómodo, linda deco. La habitación un tamaño buenísimo!! Sólo sugiero agregar una pava eléctrica, aunque había a disposición dispenser de agua fría y caliente en la planta baja.
El desayuno variado, fresco y muy rico!! Realmente recomiendo y volveríamos.

2026-03-11 via Nuitee
M
Mauro Sebastian family_with_children ar
10
Pros:

La amabilidad del personal, llegamos temprano y nos invitaron a desayunar mientras nos preparaban la habitación
La ubicación esta cerca de todo

2026-03-11 via Nuitee
S
Silvano solo_traveller it
9
2026-03-11 via Nuitee
D
Daniel couple ar
10
Excelente ubicación en una ciudad hermosa
Pros:

La Habitación del Hotel no era tal como la había visto en la pagina y gracias a la gentil intervención de Judith nos mudaron al Royal Princess con una muy buena cochera y habitación. Lo recomiendo

Cons:

Lo unico fue que cambie de hotel, pero realmente fue excelente la estadia en el Royal Princess

2026-03-10 via Nuitee
A
Analia family_with_children ar
9
Pros:

Excelente atención. Muy amables. Muy buen desayuno

2026-03-10 via Nuitee
C
Cecilia family_with_children cl
10
Un espacio para descansar
Pros:

Muy acogedor

Cons:

La llegada con dificultades por trabakos en los alrededores.

2026-03-06 via Nuitee
P
Pitt couple at
8
2026-03-04 via Nuitee
P
Pelliza extended_group ar
10
Great value for the money
Pros:

All

Cons:

Nothing

2026-03-03 via Nuitee
J
Julieta extended_group ar
8
Horario de desayuno limitado
Pros:

Bien ubicado, muy limpio, buena relación precio-calidad.

Cons:

El horario del desayuno, es de 6:30 a 9:30 am. Es muy temprano considerando que la mayoría somos viajeros de turismo. Estaría bueno que lo extendieran hasta las 10 hs por lo menos.

2026-03-02 via Nuitee
S
sigifredo couple ar
9
Un HOTEL para volver a elegir sin dudar. muchas gracias.
Pros:

Buenas tardes, ubicación, tranquilidad, personal excelente .

Cons:

La mesa para desayunar es pequeña. incomodo para un desayuno estilo americano.

2026-03-02 via Nuitee
L
Leonardo Antonio couple cl
9
Buenas instalaciones , buen buffet de desayuno , personal con muy buena disposición a consultas y prestar apoyo en lo qu
Pros:

Ubicación

Cons:

Cama

2026-03-02 via Nuitee
M
Miguel family_with_children cl
10
Pros:

La piscina y la ubicación

2026-02-28 via Nuitee
R
Rodolfo family_with_children ar
9
Pros:

el desayuno muy completo

2026-02-27 via Nuitee
P
Paulina extended_group cl
6
Regular poca empatía con clientes de movilidad reducida
Pros:

La ubicación

Cons:

Que unos de los dias que alojamos como explique una de nosotras tiene movilidad reducida por lo que un dia no se sintió bien hasta más tarde y no hicieron el aseo a ninguna hora

2026-02-27 via Nuitee
C
Carlos couple br
10
Excelente e totalmente satisfeito
Pros:

excelente café da manhã e o maior elogio vai para a equipe de atendentes, especialmente Sra Cueli Ivonne, Sr Hernan e Sr Maximiliano, todos exemplares, disponíveis e diligentes nas situações as quais os procurei para informações de auxílio; igualmente "la Chefe de Mucama", q não recordo o nome, sempre diligente e atenta junto à recepção. Certamente Royal Princess está de parabéns e voltarei ao hotel.

2026-02-27 via Nuitee
O
Oscar Hernan couple cl
3
Defraudado en nuestra estadía
Pros:

Solo lo central.

Cons:

Baño sin extractor de olores, tina sin piso de goma, cama matrimonial pequeña, desayuno siempre fríos (leche, café, etc.)

2026-02-27 via Nuitee
P
Patricia couple br
7
Dentro das minhas expectativas
Pros:

Confortável

Cons:

Nada

2026-02-26 via Nuitee
P
Paola family_with_children cl
9
2026-02-26 via Nuitee
G
Gomez family_with_children cl
10
Totalmente recomendable
Pros:

El personal, la habitación, el desayuno, el estacionamiento, la piscina, la limpieza, el baño, etc

2026-02-26 via Nuitee
J
Jose family_with_children cl
10
Pros:

El personal de recepción, siempre dispuesto a entregar buena información

2026-02-25 via Nuitee