Merchant Quarters Apartments

Hotels
8.3 (626 reviews)
8 William Jessop Way, Princes Dock, , Liverpool , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious
Cons:
Inconsistent amenities
Room quality issues

Categories

Cleanliness
8.08
Several reviews mentioned cleanliness positively, but there were issues with smells and poorly maintained equipment.
Service
8.55
Good communication with the property staff was highlighted as a strong point in several reviews.
Location
9.09
Multiple reviews praised the superb location of the apartment close to attractions.
Room Quality
8.04
Room quality varied; while spacious, some rooms had uncomfortable beds and outdated decor.
Amenities
7.57
Some essential amenities were lacking or broken, significantly affecting guest experience.
Value for Money
8.03
Guests found the apartments reasonably priced for the location, but some expected better quality.
Food and Beverage
8.58
No specific comments on food, but kitchens were noted to be well-equipped.
Overall Experience
8.45
Overall sentiment was positive, with guests indicating enjoyment despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:48

Property Description

Luxury Accommodation with Stunning Views
Merchant Quarters Apartments offer a luxurious stay with free Wi-Fi, boasting views across The Mersey from select apartments. Each modern apartment features a plasma-screen TV, elegant decor, separate bedroom, private bathroom, and a comfortable lounge area.

Convenient Amenities
Enjoy contemporary kitchens equipped with a microwave, refrigerator, and crockery. With plenty of dining space and some apartments featuring private balconies with city or river views, your comfort is guaranteed.

Ideal Location
Situated in Liverpool’s Business District, attractions like Albert Dock and Liverpool One are within walking distance. While we don't offer parking, a car park is conveniently located next door. Book your stay at Merchant Quarters Apartments for a memorable experience!

Important information:

The apartments only accept guests aged 25 or over. Proof of age (copy of ID) will be required on the day of making the reservation.

Children are allowed when staying with their family. Please provide the property with a date of birth in the comments section when booking otherwise the reservation may be canceled.

Check-in instructions: please indicate your estimated time of arrival when booking and check-in details will be sent to you.

Credit card details are required as a security bond and may be used to cover any damage or breakage.

Deposit will be required on the discretion of the hotel.

When booking 2 rooms or more, different policies and additional supplements may apply.

We do not offer parking. Multi story parking is available next door at Liverpool Waters Car Park.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 626 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.45
J
Julia • extended_group • gb
5
Ok for one night.
Pros:

The television and cooker

Cons:

No hot water for a bath, uncomfortable bed, blinds aren’t fit for purpose. Check in details didn’t arrive until 3.45pm, despite 3pm check.

2026-01-31 • via Nuitee
M
Michael • couple • gb
4
Stayed ere a few times but that was the last won’t be staying ere again very disappointed
Pros:

Good location

Cons:

Balcony no privacy at all gangs of lads next apartment partying all night out on balcony, we came for a break didn’t one bit of piece all night ! + tiny 2 seater couch to sit on, place could do with a revamp

2026-01-26 • via Nuitee
K
Kian • extended_group • gb
9
2026-01-19 • via Nuitee
S
Sue • extended_group • gb
6
Pros:

The location was nice by the docks. The apartment was clean and spacious.

Cons:

Finding the apartment was very difficult it was hidden behind a hotel and there was very little signage. I didn't receive and key code until I rang when we had found the apartment. The code for the key box I was given was incorrect. The roller blinds in both bedrooms were defective. There was gaffer tape around the base of the shower, which didn't make it waterproof. There was no access to the outside balcony if we had wanted to use it.

2026-01-19 • via Nuitee
N
Natalie • couple • gb
10
2026-01-19 • via Nuitee
D
dorotti_m • extended_group • ie
10
Pros:

Nice apartment close to all attraction, city centre, bus station, restaurants and shopping centre.
Good apartment for family with kids.

2026-01-08 • via Nuitee
J
john • couple • gb
10
2025-12-29 • via Nuitee
E
Emily • solo_traveller • gb
10
2025-12-28 • via Nuitee
T
Tony • couple • gb
9
Good value for money and a nice place
Pros:

Clean and spacious apartment
Excellent location for getting to Anfield and you can see Everton's ground from the balcony. Comfortable bed
Good communication with the property re: finding the place and entry in the flat

Cons:

Everything was great and as advertised - my only thought would be to put some furniture on the balcony

2025-12-28 • via Nuitee
R
Rebecca • family_with_children • gb
7
2025-12-26 • via Nuitee
M
muhamad adib • couple • my
10
Pros:

Superb. Lovely.

Cons:

Parking is 24quid at the multi storey car park

2025-12-23 • via Nuitee
R
R • solo_traveller • gb
10
Close to everything amazing
Pros:

It’s clean staff are amazing

Cons:

Nothing

2025-12-21 • via Nuitee
R
R • solo_traveller • gb
10
2025-12-21 • via Nuitee
B
Ben • extended_group • gb
8
2025-12-18 • via Nuitee
C
Cai • couple • gb
10
2025-12-15 • via Nuitee
A
andijb • solo_traveller • gb
8
Very enjoyable, quiet and great location.
Pros:

Great location for working on the Merseyrail network. Working Nights was easy as well due the apartment being so quiet.

Cons:

Wifi was difficult to access. No information in the aprtment had to contact staff. Wifi list was initially out of date as well but the staff member worked through the issue and really helped.
Batteries in the TV remote were corroded when checked after being unable to turn the TV on. Requested replacements.

2025-12-09 • via Nuitee
S
Sammy • couple • gb
10
Would stay again
Pros:

Big apartment, balcony, was great.

Cons:

Nothing

2025-12-05 • via Nuitee
M
Mulcahy • extended_group • gb
10
Good location , good price , shame about the smell
Pros:

Good location, good size , good kitchen facilities , well kept rooms , great balcony

Cons:

Bit of a smell of sewers when you entered ??

2025-12-03 • via Nuitee
J
Jacques • extended_group • gb
6
it was fine, great location.
Pros:

The apartment was very spacious. The view was of the city but mainly the car park opposite. Lovely outdoor terrace.

Cons:

the apartment smelt overtly of air freshner and we realised that the rooms couldn't be aired as the only window was the door to the terrace. The wi-fi was awful and so we ended up going to the hotel next door to work - which defeated the object of staying in an apartment.

2025-12-01 • via Nuitee
A
Alan • family_with_children • gb
5
2025-11-30 • via Nuitee