Serenity Hotel

Hotels
8.5 (210 reviews)
Access Lane To Caalan Beach , El Nido , ph

Facilities

Non-smoking rooms
Air conditioning
Tour desk
Soundproof rooms
Ironing service
Massage services
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Inconsistent Wi-Fi and power
Remote location with safety concerns at night

Categories

Cleanliness
8.39
General feedback indicated clean accommodations but some mentions of issues such as laundry and curtains needing attention.
Service
9.36
Staff were often described as friendly and helpful, notably with the individual attention that contributed to a positive experience.
Location
7.4
Location was noted to be a bit remote, with some evening safety concerns mentioned, affecting accessibility.
Room Quality
9.35
Rooms were generally described as comfortable with good amenities, although some issues were noted during incidents of power outages.
Amenities
7.38
Some amenities noted as inconsistent (e.g., Wi-Fi and water supply), impacting overall comfort.
Value for Money
8.34
Mixed reviews on value due to higher prices not matched by amenities during adverse weather conditions.
Food and Beverage
8.89
Water and tea/coffee were provided, but no extensive dining options mentioned.
Overall Experience
8.86
Mostly positive sentiment with a few drawbacks, resulting in a generally favorable view of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:12

Property Description

Prime Location near Stunning Beaches

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Serenity Hotel offer a cozy stay with private bathrooms, free WiFi, and thoughtful amenities like a desk, kettle, and some with terraces or garden views. Rest assured with quality bed linen and towels provided during your stay.

Exciting Outdoor Activities
Located in the vibrant area of El Nido, guests can indulge in adventurous activities like hiking and exploring the beautiful surroundings. Perfect for nature enthusiasts and adventure seekers.

Convenient Airport Shuttle Service
To ensure a hassle-free journey, Serenity Hotel offers a paid airport shuttle service to and from El Nido airport. Start your vacation stress-free with our convenient transportation option.

Book now at Serenity Hotel for a tranquil and memorable stay in El Nido.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 210 reviews
Cleanliness: 8.39
Service: 9.36
Location: 7.4
Room Quality: 9.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
R
Riccardo couple it
5
Problema con l’acqua
Pros:

È nuova e ben arredata

Cons:

La posizione un po’ scomoda se si ha un’auto, con motorino o taxi è ok

2026-04-10 via Nuitee
M
Mario couple de
7
2026-04-09 via Nuitee
J
Jorge couple es
8
2026-04-08 via Nuitee
F
Fabrice couple fr
8
Pros:

L’agencement de la chambre, le confort du lit

Cons:

C’est une chambre et le jardin correspondait plus à une terrasse

2026-04-01 via Nuitee
E
Eva couple fr
10
Pros:

Tout était parfait.

Cons:

Ce serait bien que l’hôtel propose un service de petit déjeuner.

2026-03-28 via Nuitee
S
sophie solo_traveller fr
9
Pros:

Jolie décoration, climatisation non bruyante, distributeur d eau à volonté à l accueil, le calme du quartier contrairement au centre touristique tres bruyant (15mns à pieds, 4 en scooter) et malgré tout des petits restos, boutiques, loueurs de scoot...

Cons:

Le lit du dessus grince😉😮‍💨la très forte lumière de l éclairage nocturne de l hotel qui passe au travers des rideaux non occultant.
Des serviettes pour les mains et un tapis de douche serait souhaitable.
Les distributeurs de la douche ne délivrent qu une minuscule goutte de savon ou shampoing, il faut l actionner énormément avant d avoir une dose utilisable.

2026-03-25 via Nuitee
A
Ana Sophia couple de
8
2026-03-20 via Nuitee
C
Camille couple nl
8
Beautiful stay in calm area but close walking distance to center
Pros:

Very spacious and clean room with modern interior. It is a bit outside the center which makes is nice and calm compared to el Nido town. There is a scooter rental next door which is perfect

Cons:

Just as anywhere in the Philippines, there’s always a rooster waking you up in the middle of the night!

2026-03-15 via Nuitee
G
Gabrielle couple nl
8
Pros:

Vriendelijk personeel, fijne, schone kamer met prettige buitenruimte

Cons:

In de avond geen fijne wandeling in je eentje vanaf het centrum. Taxi’s en scooters kunnen later op de avond niet meer naar het hotel vanwege het tij. Voor ons geen probleem, we hadden gewoon de scooter net voor de afgang naar het strand neergezet en liepen de rest

2026-03-13 via Nuitee
F
Fernanda couple cl
9
Pros:

Me encantó que tuvieron la consideración de ponernos en la pieza más grande, ya que estabamos de luna de miel. Siempre que pedimos que hicieran la limpieza, la hicieron de muy buena manera. Muy amables para coordinar cosas.

Cons:

No me gustó que la zona del baño no tuviera puertas... es solamente con cortinas, no tiene mucha privacidad. Al menos eran cortinas blancas y no se sentía tan sucio. La ubicación es un aspecto importante ya que para llegar solamente puedes a través de la playa, si saliste a comer o de fiesta, a cierta hora la marea sube y no puedes pasar con un tuktuk... toca caminar y son como 20 minutos por una zona oscura.

2026-03-09 via Nuitee
P
Philippe solo_traveller fr
8
Top
Pros:

La gentillesse du personnel, l’emplacement en retrait du centre très bruyant de El Nido
Aménagement sympa , chambre propre
De l’eau disponible dans une fontaine.. pas toujours le cas même dans des resorts plus standing

Cons:

Un petit peu de bruit de la route (tuk tuk) et des voisins… mais rien de mal car très calme la nuit !

2026-03-04 via Nuitee
C
Chloé couple fr
9
Pros:

Hôtel situé à 10-15 min à pied du centre de El Nido. Très confortable. L'eau n'est par contre pas potable, il faut donc faire attention. Une fontaine à eau est disponible dans l'hôtel. L'endroit est un peu bruyant le matin. La litterie est très confortable et la petite terrasse est très agréable.

2026-03-03 via Nuitee
L
Lyudmyla family_with_children ua
10
Pros:

Все чудово, чисто, приємний аромат в кімнаті, є гаряча вода, кондиціонер працює тихо, ліжко велике. Віддалено від центру, але в цьому своя перевага - тихо навколо (бо в центрі до 2-3 ночі сильно гуцулить музика і гарчать тук-туки і зранку о 6й вони вже знову починають їздити). Так вийшло, що подорож бронювали дуже швидко, майже в останні дні і знайти нормальний готель на 5 днів підряд було важко, то мали 4 готелі і якщо вибрати з 4х в якій би йще раз повернулися, то це був би Serenity hotel.

Cons:

Дітям не вистачало телевізору:))

2026-02-24 via Nuitee
M
Morgan couple fr
9
2026-02-13 via Nuitee
P
Patrick couple gb
9
2026-02-10 via Nuitee
V
Vítor couple pt
8
2026-02-10 via Nuitee
T
Timothée couple fr
9
Très bon rapport qualité prix
Pros:

La propreté, la décoration et la qualité du matériel, de la douche de la literie

2026-02-10 via Nuitee
J
Joanna couple gr
7
Nice rooms, but service needs work
Pros:

Overall, the hotel is lovely. There are only four rooms, which are big, with comfortable big bed and pillows, and a very tasteful decor. Air con works well, there is a free supply of filtered water, and the area, Caalan, is much more authentic and quieter than the touristic centre of El Nido - we didn't mind it being a little harder to get to. Reception kindly kept our bags for two nights when we travelled elsewhere and returned for a final night at Serenity. Staff was generally kind and polite.

Cons:

There are a few reasons for the lower score:
- We booked two tours at the front desk. I paid for both tours (or at least that's what I remember) and asked for a receipt, which I was told was not necessary. After we completed the second tour, we were asked to pay for it again, but of course I had no proof that it had already been paid for. The staff said they would check the CCTV whilst we went into town to got money (only accepted cash) for it, but upon return they just said 'you have to pay'. No CCTV footage was shown to us, despite the promise. We ended up having to pay, but with no proof that this was justified. If you stay here, make sure you ask for receipts of extras that you pay for.
- The tap in the basin was missing the handle, the soap dispenser was faulty and oozed liquid in every direction when pressed (not hard to buy a new one!!), the handle of the shower indicated H/C the wrong way, leading to cold showers on the first day. Bathroom smelt bad. On our second stay we were not given hand towels or toilet paper.
- The owner of the hotel was occupying the 'good' room with beautiful, quiet views over the green forest, whilst we were given the front room, with views over construction and the busy street!!!
- On one of the nights there was a generator that ran all night, very loudly. I know you just have to deal with these things, as they are sometimes out of control of the property, but still, we were ill and it just made sleeping difficult and unpleasant.
If a little more care was taken, this would really be a great place to stay and worth the money.

2026-02-09 via Nuitee
A
Alex couple ca
8
Pros:

The room was pretty cozy , comfortable with your own outdoor sitting area.

Cons:

The location was in Calaan, off downtown, at high tide you have to wade on the beach to get to the access road.

2026-01-28 via Nuitee
M
Michael couple fr
10
Un séjour super !
Pros:

Le confort de la chambre, les équipements sont top
La gentillesse du personnel qui nous a réservé le transfert en van ainsi qu’un island hopping
La proximité avec le centre d’El Nido - à peine 10mn à pied quand c’est marée basse

2026-01-27 via Nuitee