Imperial Hotel

Hotels
7.3 (245 reviews)
Wilder Rd , Ilfracombe , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Packed lunches
Non-smoking throughout
Board games/puzzles
Evening entertainment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Food quality issues
Room conditions

Categories

Cleanliness
6.69
The rooms were clean, but there were complaints about the overall condition indicating some tiredness.
Service
8.16
Staff were friendly and helpful according to several reviews.
Location
8.2
Close to the seafront, providing easy access to amenities.
Room Quality
6.65
Rooms were not as advertised and had maintenance issues, such as a non-working TV.
Amenities
7.18
Basic amenities available, but nothing exceptional reported.
Value for Money
7.64
Some value noted, but issues with certain services such as food were present.
Food and Beverage
6.19
Breakfast had poor quality items, with specific complaints about raw bacon.
Overall Experience
7.66
Some guests enjoyed their stay, while others were disappointed with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:27

Property Description

Seafront Location and Free Parking
Located just 80 meters from the beach, The Imperial Hotel in Ilfracombe offers a picturesque seafront setting. Enjoy the convenience of free parking during your stay, making exploration of the beautiful surroundings hassle-free.

Modern Rooms with Spectacular Views
Experience comfort in style with modern en suite bathrooms and warm-toned decor in every room. Whether you're treated to a sea view or not, each room is equipped with essential amenities such as a TV, desk, and tea/coffee-making facilities for a relaxing stay.

Dining and Entertainment Options
Indulge in a variety of beverages at the hotel's bar and savor the daily changing menu at the restaurant, which also offers vegetarian options. With free Wi-Fi in public areas and a sun lounge overlooking the sea, relaxation and entertainment are always at your fingertips.

Ready to experience seaside luxury at The Imperial Hotel? Book your stay now and make unforgettable memories by the beach.

Important information:

Serving times:
Breakfast: 08:00 - 09:30 (last orders 09:00)
Dinner: 18:00 - 19:30 (last orders 19:00)
The hotel will confirm your dining times on arrival. You can pre-book your evening meals at a discounted rate of GBP 11 per person per night. Cancellation charges apply.

Please note that this property cannot accommodate hen and stag parties.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £14 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for £24 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 245 reviews
Cleanliness: 6.69
Service: 8.16
Location: 8.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 6.19
Overall Experience: 7.66
O
Omer couple gb
8
2026-01-19 via Nuitee
B
Barbara couple gb
7
2026-01-19 via Nuitee
W
Wills solo_traveller gb
10
Brilliant
Pros:

Everything

Cons:

Nothing

2026-01-05 via Nuitee
A
Antony couple gb
9
2025-11-04 via Nuitee
D
Dusty family_with_children gb
5
Pros:

The staff were very good.Breakfast was good.

Cons:

Took elderly parents.1 in a wheelchair;no ramps into the hotel or in the hotel.Rooms were too hot.Toilet roll holder hanging off.Stairs throughout the hotel so had to keep taking parent in and out of wheelchair .Windows didn't open

2025-10-16 via Nuitee
P
paddywhack solo_traveller gb
4
2025-10-15 via Nuitee
S
Sam family_with_children gb
4
Pros:

Room was not as advertised on Booking .com. We were promised a room of 300 sq. ft, and this was about half that. Not in very good condition, and was tired. TV did not work properly, and we had to call staff. Staff were friendly.

Cons:

Decorations, building was tired.
Room not as advertised, so felt misled.
Breakfast poor quality. Coffee por.

2025-09-04 via Nuitee
C
Christine couple gb
10
Fantastic stay and will definitely book again
Pros:

Staff was lovely and very helpful, room was very clean had a wonderful stay

Cons:

Very clean

2025-08-31 via Nuitee
L
Lisa couple gb
3
Very disappointed doors locked at 9pm in short it was similar to a nursing home this should be advertised as a old perso
Pros:

Close to sea front

Cons:

Booked b&b the breakfast was terrible raw bacon and sloppy egg
Did not it and didn’t go back again
We were told there was a side carpet spent £52 in car park fees as no spaces and having to use the car park over the road ..

2025-08-26 via Nuitee
M
Maj couple gb
10
2025-08-03 via Nuitee
T
Terry couple gb
7
2025-07-24 via Nuitee
N
Norman solo_traveller gb
9
2025-07-24 via Nuitee
M
Marta couple gb
5
Na jedną noc okej na dłuższy pobyt nie polecam.
Pros:

Korzystna lokalizacja, łatwy dojazd

Cons:

Brak miejsc parkingowych.
Brzydki zapach w pokoju szczególnie w łazience.

2025-07-19 via Nuitee
D
David young couple gb
7
It was OK. Attention to detail even when catering for up to 180 guests is required.
Pros:

Breakfast Breakfast was good well cooked
Room - Family room with sea view was large light and airy with 2 beds and good sea view
Location was close to amenities beach town and local theatre
Dinner - Reasonable choice, well cooked,

Cons:

- Meals Breakfast - There were no Mushrooms available at one breakfast.
Dinner I ordered a starter of Pattie with toast. No toast appeared and complaint produced a hot bread roll
My wife ordered a sweet of Eaton Mess which, of course, should have included Meringue as advertised. It did not,
a complaint to the waiter resulted in no explanation.
My wife uses a wheelchair. There is no ramp and everyone must climb 4 steps to get into hotel. Is this legal?
Room - The hotel receives 3 to 4 coachloads of guests a day and they like entertainment at night between 8.30 to 10.45
every night. If you want to go to bed early DO NOT BOOK ROOM 108 or others on first floor at front of hotel as volume of amps is high and made settee vibrate. I would be surprised if paid staff could legally enter these bedrooms without hearing protection under HSE rules during the entertainment especially on Sunday night.

2025-07-18 via Nuitee
M
Matthew solo traveller gb
9
Surprisingly comfortable hotel in the heart of Ilfracombe.
Pros:

This is clearly a hotel designed to cater for coach parties, but it does so very well! The location is excellent - right by the beach, and close to harbour and shops. Staff were extremely friendly and helpful. My room was spacious and comfortable. There was even good entertainment laid on in the evening. Consequently, I loved my stay!

Cons:

Wifi was good in the communal areas, but was not working in my 4th floor room.

2025-07-17 via Nuitee
H
Hal family with young children gb
7
Good
Pros:

Great staff and location. Average age of the guests was about 75. Great to see them all having such a wonderful time. We met some great characters. Entertainment was great.

Cons:

Breakfast was ok not 'exceptional' but the service was amazing.

2025-07-17 via Nuitee
J
Joanna solo traveller gb
8
Exceeded my expectations. Customers mainly older but would be fine for a family.
Pros:

View from room was exceptional. Excellent breakfast. Excellent staff.

Cons:

Entrance was not particularly accessible.

2025-07-13 via Nuitee
A
Aspahan family with young children gb
8
Weekend break in ilfracoombe
Pros:

Location was great, the room was lovely and clean, fresh bed linen and towels. Beds were very comfortable, we had a lovely view from the bedroom overlooking the beach. It was perfect.

Cons:

Small cubicle shower enclosure.

2025-07-13 via Nuitee
H
Heather review category business travellers gb
8
Very good
2025-07-01 via Nuitee
P
Phil solo traveller gb
7
pleasant stay
Pros:

Location good, lift great, breakfast fine

Cons:

no clear instructions on where to sit for breakfast, one couple moved twice

2025-06-29 via Nuitee