Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Clean rooms
Cons:
Hot water inconsistency

Categories

Cleanliness
7.96
Rooms are clean and well-maintained, but some reviews implied slight room for improvement.
Service
8.93
Staff were incredibly friendly and helpful, significantly enhancing the experience.
Location
8.97
Perfectly located in the bustling Thamel area, providing convenience to guests.
Room Quality
8.42
Rooms are spacious and comfortable, exceeding guest expectations.
Amenities
8.45
Basic amenities available and generally satisfactory, though hot water could improve.
Value for Money
8.91
Exceptional value compared to other hotels in Kathmandu, particularly for longer stays.
Food and Beverage
7.96
Good breakfast selection, but could potentially have more variety.
Overall Experience
8.43
Overall experiences were positive, highlighted by comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:32

Property Description

Luxurious Accommodation
Hotel Serenity, located in the heart of Kathmandu, offers air-conditioned rooms with modern amenities. Each room features a desk, flat-screen TV, and a private bathroom. Guests can enjoy city views from the terrace and savor delicious meals at the on-site restaurant.

Convenient Services
This 3-star hotel provides free WiFi, room service, and a 24-hour front desk for the comfort of guests. The daily breakfast offers a variety of options to start your day right. Additionally, the property offers a paid airport shuttle service for convenience.

Ideal Location
Situated near popular attractions like Hanuman Dhoka and Thamel Chowk, Hotel Serenity is the perfect choice for travelers looking to explore Kathmandu. Book your stay now for a memorable experience in the bustling city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 44 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 8.43
E
Eliran • solo_traveller • il
9
Pros:

The stuff who gave as a warm feeling during
our stays. Suman, Simana and Binayak were there for all of our requests, providing information, quick solutions and always offering assistance. Making
great breakfast everyday and asking if we need anything for the upcoming day.

Cons:

-

2026-05-29 • via Nuitee
Y
Yael • solo_traveller • il
9
Pros:

מיקום מעולה, מחיר טוב נוח

Cons:

לא מספיק נקי

2026-05-26 • via Nuitee
U
ULADZIMIR • couple • by
10
2026-05-15 • via Nuitee
S
Selvam • solo_traveller • sg
7
Keep It Short and Simple. (KISS)
Pros:

Seema was very hospitable and accmmodating. A very good staff at the front desk. Good Choice and Good Work

Cons:

No lift. We had to takw stairs to 4th floor.

2026-05-11 • via Nuitee
S
Sonam • couple • np
10
2026-05-04 • via Nuitee
M
Maria • solo_traveller • de
10
2026-04-13 • via Nuitee
V
Vikram • couple • gb
5
2026-04-09 • via Nuitee
D
David • solo_traveller • np
10
Great!!
Pros:

Location was great, close to many tourist areas and easy to explore on foot. I liked how clean the hotel was, and the room was excellent. I really loved the hotel.

2026-03-24 • via Nuitee
T
Tommy • couple • se
5
2026-02-28 • via Nuitee
B
Bijaya Lamichhane • extended_group • lb
1
2026-02-10 • via Nuitee
S
Shan • solo_traveller • np
10
2026-01-27 • via Nuitee
M
Murphey • couple • us
10
Best Value & Peaceful Stay
Pros:

Hotel Serenity is the perfect place to relax clean rooms, calm atmosphere, and beautiful surroundings. The staff are friendly and always ready to help. The best part is the affordable price for such great quality and comfort. Truly amazing value for money. Highly recommended!

Cons:

Nothing

2026-01-20 • via Nuitee
S
Saurav • solo_traveller • np
10
Value for money
Pros:

Value for money!

Cons:

Nothing.

2026-01-18 • via Nuitee
S
Saurav • solo_traveller • np
10
Convenient and value for money!!!
Pros:

Everone were nice. Really admired the convenience of the location as it lies right in the heart of the city so going places was really easy. Value for money!

2026-01-14 • via Nuitee
L
Lukas • solo_traveller • ch
7
Gutes Hotel mit super Lage, jedoch sehr laut
Pros:

Grosszügige Zimmer, sehr gute Lage & nettes, unkompliziertes Personal

Cons:

Sehr laut & ringhörig

2025-12-26 • via Nuitee
S
Saurav • couple • np
10
Real value for money.
Pros:

Its real value for money!!! Everybody was wonderful helpful really enjoyed it.would recommend it! Its located on heart of city everything was so near.

Cons:

Nothing i could think of

2025-12-19 • via Nuitee
P
Peter • solo_traveller • be
8
Pleasant stay during long time, friendly and helpfull staff, good location, good breakfast.
Pros:

Good location, central Thamel.Big room.Nice and friendly young staff.Good breakfast, choice in pancakes, fruits, toast, eggs, thee or coffee.Most of the time ok wifi.Hot water in shower takes some time and difficult to mix.Did stay 25 nights.

Cons:

Hot water in shower good be better.

2025-12-04 • via Nuitee
S
Suyog • couple • np
8
2025-11-17 • via Nuitee
G
GABRIEL • solo_traveller • es
7
2025-10-21 • via Nuitee
E
Eleviva • solo_traveller • np
10
Great Stay at Hotel Serenity in Thamel
Pros:

I liked Hotel Serenity for my stay, it exceeded my expectations. The room was quiet and clean, and the facilities were good. I definitely recommend Hotel Serenity to anyone planning to visit Thamel in Kathmandu.

2025-10-12 • via Nuitee