Casa Francisco

Hotels
8.4 (238 reviews)
Coronel Ahumada 203, Colonia Lomas del Mirador , Cuernavaca , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Poor WiFi
Cleanliness issues

Categories

Cleanliness
7.86
There were reports of dirty floors and issues with pool cleanliness.
Service
8.33
Staff support was generally noted as good, but some experiences were reported as poor.
Location
8.97
Good location close to conveniences and dining options.
Room Quality
8.72
Rooms were clean and comfortable, though some shared issues with temperature.
Amenities
8.45
The heated pool was appreciated, but WiFi and some pool issues detracted from the experience.
Value for Money
8.61
Mixed feelings regarding breakfast value; some amenities felt lacking for the price.
Food and Beverage
7.86
Food was often described as subpar and disappointing.
Overall Experience
8.43
Guests enjoyed their stay overall, but several issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Stay in Cuernavaca

Modern Amenities: Enjoy Cable TV, wireless internet, a minibar, and a spacious balcony in our comfortable guestrooms at Casa Francisco.

Relaxation & Recreation: Unwind by the heated outdoor pool, soak up the sun in the solarium, or stay active in the fitness center.

Dining & Entertainment: Indulge in delicious meals at our restaurant and sip on refreshing drinks in the lounge for a perfect end to your day.

Book your stay at Casa Francisco now for an unforgettable experience in Cuernavaca!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.97
Room Quality: 8.72
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 7.86
Overall Experience: 8.43
L
LAUREANO ESTRADA • extended_group • mx
8
comoda
Cons:

En la habitación 105 no se apagaba el aire acondicionado

2026-07-24 • via Nuitee
J
Janet • family_with_children • mx
10
2026-07-24 • via Nuitee
M
Monserrat • solo_traveller • mx
7
Pros:

La alberca

Cons:

El personal no es amable, no había toallas de manos la pedí tres veces y no me hicieron caso.

2026-07-24 • via Nuitee
F
Fidel Héctor • family_with_children • mx
9
El descanso en familia
Pros:

Ubicación con tranquilidad para descansar

Cons:

El horario de alberca podría extenderse a las 23 horas?

2026-07-24 • via Nuitee
A
Adriana • couple • co
7
2026-07-22 • via Nuitee
V
VERONICA • solo_traveller • mx
4
Muy mala estancia
Pros:

El personal es amable

Cons:

La alberca no estaba climatizada y las toallas de la alberca las dan rotas y deshilachadas, no hay personal para pedir bebidas del lado de la alberca grande y me entregaron la habitación 1 hora más tarde

2026-07-22 • via Nuitee
M
María Alejandra • couple • mx
7
Pros:

Habitaciones cómodas

Cons:

La atención del personal puede mejorar

2026-07-20 • via Nuitee
S
Sofía • solo_traveller • mx
5
2026-07-20 • via Nuitee
M
Michelle Alexandra • couple • mx
7
2026-07-17 • via Nuitee
D
Davila • solo_traveller • mx
9
Pros:

Todo

Cons:

El Internet

2026-07-16 • via Nuitee
J
Jeniffer Meza H • couple • mx
7
Bien
Pros:

Las habitaciones están muy bonitas y amplias, en general la limpieza del lugar también esta muy bien. El desayuno para ser de hotel estuvo muy bueno.

Cons:

En recepción fueron super tardados y cero amables. Esperamos como 40 minutos para que se nos atendiera. Habían varias personas en mostrador pero solo 1 estaba trabajando. Terrible.

2026-07-13 • via Nuitee
K
KatyaDelafuente • solo_traveller • mx
10
Pros:

Instalaciones súper limpias y el restaurante delicioso

2026-07-12 • via Nuitee
F
Fischer • solo_traveller • de
7
Pros:

Atmosphäre

Cons:

Frühstücksdiskussion, nicht ganz saubere Zimmer etwas veraltet

2026-07-11 • via Nuitee
M
Mirna • family_with_children • mx
10
Excelente descanso
Pros:

El desayuno está a buen precio y muy rico.

Cons:

Me hubiera encantado que haya Bufete asi como la ultima vez que acudí

2026-07-10 • via Nuitee
D
Dacor76 • solo_traveller • mx
8
Pros:

Las Albercas Climatizadas y el buen tamaño de las habitaciones

Cons:

Falta mantenimiento en las habitaciones, ya no tienen ciertos accesorios como la tabla de planchar y la plancha, que se ve que antes si lo tenía por los soportes en el closet

2026-07-06 • via Nuitee
M
María Guadalupe • solo_traveller • mx
10
Pros:

La alberca

Cons:

Pueden mejor la opción de desayuno para buffet. Estaría genial, aunque se hiciera un pago adicional.

2026-07-04 • via Nuitee
J
Jose Maria • solo_traveller • mx
9
2026-07-04 • via Nuitee
C
Cortes Torres • solo_traveller • mx
10
2026-07-02 • via Nuitee
M
Miguel • solo_traveller • mx
9
2026-06-30 • via Nuitee
D
DORIS PAULETTE • solo_traveller • mx
10
2026-06-26 • via Nuitee