Fidelity Hotel

Hotels
9.5 (421 reviews)
1940 East 6th Street , Cleveland , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Excellent location
Beautiful decor and styling
Friendly staff
Great food options
Cons:
High parking costs
Inconsistent service during some interactions
Small room sizes

Categories

Cleanliness
9
Specific sentiment from text, noting the hotel was clean and tidy with no detail missed.
Service
9
The front desk staff were accommodating but had moments of disinterest; averaged out to standard quality for a hotel of this rating.
Location
9.5
Great location in downtown Cleveland, with easy access to various attractions.
Room Quality
9.5
Rooms were described as well-appointed and beautiful, although some noted they were small.
Amenities
10
Excellent amenities including pet-friendliness, restaurant, and valet support.
Value for Money
9.5
Generally viewed as good value for the features offered, though parking costs were noted as high.
Food and Beverage
9.5
Food received positive remarks, particularly with high quality in the restaurant.
Overall Experience
10
Positive overall experiences mentioned, indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:23

Property Description

Centrally Located in Cleveland

Modern Amenities

Near Major Attractions

Contact us now to book your stay at Fidelity Hotel and experience comfort and convenience in Cleveland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 421 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 10
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
S
Sanita • family_with_children • us
10
2026-10-29 • via Nuitee
S
Sam • couple • us
9
Pros:

Staff was exceptionally helpful during check in process

2026-10-28 • via Nuitee
A
Angelica • couple • us
10
Amazing and safe time ! Food was excellent!
Pros:

The staff was amazing and professional. After knowing the experience we just had with Hampton Inn they made it a point to take care of us. The room was extremely clean, comfortable and well kept.

Cons:

Nothing. Everything and every one was amazing. Will be booking with them if I ever come back

2026-10-21 • via Nuitee
N
Nicholas • couple • us
10
2026-10-21 • via Nuitee
J
Jacquelyn • couple • us
10
Exceptional
Pros:

The hotel was immaculate, very beautifully designed, and had a very luxurious but comfortable atmosphere. The bed was so comfortable, the room had excellent water pressure and a great view. It was very close to a ton of restaurants and a short walk to the stadium.

Cons:

There was nothing we didn't like, honestly. It was marvelous all around.

2026-10-19 • via Nuitee
H
Hannah • solo_traveller • us
10
Pros:

After a very long day of travel, where I was diverted to Cleveland for an overnight, this hotel offered a calm and lovely respite.

Cons:

N/a

2026-10-19 • via Nuitee
H
Heather • couple • us
8
Would visit again!
Pros:

Room upgrade for staying on the property for our anniversary

Cons:

Pricing for room amenities could have been listed. Didn’t expect to spend $56 for a pack of gummy bears, a diet, coke, and 2 chocolate bars

2026-10-13 • via Nuitee
E
Emma • couple • us
9
2026-10-12 • via Nuitee
H
Hugh • solo_traveller • us
10
Pros:

The location is excellent. The facilities were very nice. The hotel was quiet and comfortable.

2026-10-08 • via Nuitee
V
Vernon • solo_traveller • us
10
2026-10-08 • via Nuitee
D
Derek • couple • us
5
They need to update this property. I would not stay there again.
Pros:

The lobby and the restaurant were the best part of the hotel, although the restaurant closed at 10:00.

Cons:

Rooms are small and dated. I expected more.

2026-10-08 • via Nuitee
T
Thomas • couple • de
10
Nice stay
Cons:

Die Klimaanlage hat direkt auf das Bett geblasst. Sehr unangenehm!!!

2026-09-15 • via Nuitee
R
Renee • solo_traveller • us
10
Great atmosphere, friendly staff, great food. Comfortable bed.
Pros:

Loved the atmosphere. Staff especially nice and helpful. The bed was very comfortable. The food was great.

2026-09-15 • via Nuitee
E
Edward • couple • us
9
2026-09-14 • via Nuitee
C
Carolyn • couple • us
10
2026-09-05 • via Nuitee
C
Christoph • couple • de
9
2026-09-03 • via Nuitee
L
Lisa • couple • us
10
2026-09-02 • via Nuitee
K
Keith • couple • us
8
Cozy rooms
Pros:

It has lovely decor and friendly staff.

2026-09-01 • via Nuitee
B
Barton • couple • us
10
Pros:

Beautiful property in great location. Excellent value

Cons:

Nothing

2026-09-01 • via Nuitee
J
Jacqueline • family_with_children • de
10
2026-08-27 • via Nuitee