Hotel Surselva

Hotels
7.8 (1418 reviews)
Welschdörfli 14 , Chur , CH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Lift / Elevator
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Clean facilities
Cons:
Noise from nearby bar
Cigarette smoke odor
Limited amenities

Categories

Cleanliness
7.01
Several reviews mentioned cleanliness positively, but others noted noise and smoke issues.
Service
8.48
Staff was described as friendly and helpful in multiple reviews.
Location
8.52
Most reviews highlighted the good location near bars, shops, and the train station.
Room Quality
7.47
Rooms were generally clean and comfortable, though noise from nearby establishments affected some stays.
Amenities
7
Basic amenities were provided, but some guests noted the presence of smoking areas.
Value for Money
7.96
A few reviews affirmed the good value considering the location and services provided.
Food and Beverage
7.51
No specific comments, but the presence of a bar affecting noise was noted.
Overall Experience
8.48
Overall a pleasant stay despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:43

Property Description

Scenic Terrace and Free Parking
Comfortable Rooms with Mountain Views
Convenient Access to Nearby Attractions

Book your stay at Hotel Surselva now for a memorable experience in Chur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1418 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
R
Robyn • solo_traveller • nz
9
Pros:

Very comfortable with character

2026-10-31 • via Nuitee
M
Martin • couple • de
7
Pros:

die Lage

2026-10-31 • via Nuitee
L
Luz Maria • couple • es
7
2026-10-31 • via Nuitee
K
Katarzyna • couple • pl
8
2026-10-28 • via Nuitee
K
KAYA • extended_group • tr
6
2026-10-28 • via Nuitee
N
Nicole • solo_traveller • ch
7
Pros:

Die Lage ist tipptopp.

Cons:

Falls ihr ein Parkplatz braucht, dann muss dieser unbedingt angemeldet werden. War auf Booking nicht so beschrieben. Ansonsten hat es öffentliche Parkings in der Nähe (ca. 15.- pro Tag).

2026-10-27 • via Nuitee
A
Ambroz • couple • ch
7
2026-10-26 • via Nuitee
R
Romeo • solo_traveller • ch
9
2026-10-25 • via Nuitee
F
faby5667 • solo_traveller • es
7
2026-10-25 • via Nuitee
D
David • couple • us
5
Sleepless
Pros:

Nice building and bed

Cons:

I didn’t sleep a moment after 1am due to the fact that the Bar or club connected was getting after it at full volume in the streets till past 4am.

2026-10-24 • via Nuitee
A
Anastasiia • couple • ua
10
Good place for one night rest
Pros:

Nice place in city centre. There is a parking (paid). Caring staff

Cons:

A little bit noisy

2026-10-24 • via Nuitee
D
Daniel • solo_traveller • de
9
Pros:

Zentrale Lage
Kleine Küche, ausgestattet
Kühlschrank

Cons:

Nichts negatives

2026-10-24 • via Nuitee
F
Fiona • solo_traveller • ie
9
Lovely place to stay
Pros:

Lovely, clean and bright room (mine was a single), just a few minutes walk from town. As a frequent traveller, it's great to have tea/coffee facilities in the room.

Cons:

I don't know if all single beds are that small, but one wrong move and I would have been on the floor!

2026-10-24 • via Nuitee
J
JRSA-PR • couple • co
10
2026-10-23 • via Nuitee
M
Marcel • solo_traveller • ch
4
Pros:

Kein Frühstück

Cons:

Das anwesende Personal konnte keine Rechnung ausdrucken, kam später per Mail, aber leider nicht komplett (Parkgebühren über Chf. 15.-- haben gefehlt!!)

2026-10-21 • via Nuitee
V
Vigneswari • couple • my
7
2026-10-21 • via Nuitee
E
Edward • couple • gb
9
Great hotel in a great location with some things to consider.
Pros:

This hotel was comfortable, close to everything, clean and as described.

Cons:

Even when it is in a great spot in the city to walk everywhere, it is also right above and surrounded by clubs and at least one hostal (across the street) it is incredibly noisy at night and up until 3 am over the weekends. You can close the windows and this blocks a lot of the noise but it also makes the room hot if it is a warm day.

Also located on a VERY busy road with noisy traffic.

There is also the smoke issue. The whole place smells strongly of smoke. At the entrance, the lobby, the lift. The staff smokes inside the hotel, inside the office next to the front desk. Also people constantly smokes right by the entrance so if you are sensitive to smoking smells, then maybe this place is not for you. We even felt our eyes stinging because of it.

2026-10-21 • via Nuitee
A
Adele • couple • us
9
CLOSE TO OLD TOWN AND WITHIN WALKING DISTANCE TO TRAIN; VERY COMFORTABLE BEDDING AND GREAT STAFF
Pros:

THE HOTEL IS WITHIN WALKING DISTANCE BUT I WOULD NOT RECOMMEND THE WALK FOR THOSE WITH ;DISABILITIES. THE STAFF IS GREAT AND THE LOCATION WAS VERY CLOSE TO OLD TOWN. MY ONLY CONCERN WAS THAT THERE IS NO AIR CONDITIONING. WE WERE THERE IN OCTOBER AND IT WAS HOT. WE MENTIONED THIS TO STAFF AND THEY GRACIOUSLY BROUGHT UP A LARGE FAN WHICH WE WERE GRATEFUL FOR. I WAS TOLD THEY PROVIDE FANS IN THE SUMMER MONTHS AS WELL.

THE BED WAS SUPER COMFORTABLE AND THE PILLOWS, TOO! WE WERE TRAVELING FOR 3 WEEKS AND THIS WAS THE MOST COMFORTABLE BED I SLEPT IN.

Cons:

I CAN'T SAY I DID NOT LIKE IT, BUT THERE IS NO AIR CONDITIONING IN THE HOTEL SO PEOPLE JUST NEED TO BE AWARE BEFORE BOOKING.

2026-10-19 • via Nuitee
L
Loraine • couple • gb
8
Helpful staff
Pros:

Helpful staff

2026-10-19 • via Nuitee
D
Darlene • couple • us
9
Quirky little hotel off the beaten path
Pros:

Great location

Cons:

Hard to communicate with staff in English when looking for local information

2026-10-18 • via Nuitee