Hotel Surselva

Hotels
7.8 (1418 reviews)
Welschdörfli 14 , Chur , CH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Lift / Elevator
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Clean facilities
Cons:
Noise from nearby bar
Cigarette smoke odor
Limited amenities

Categories

Cleanliness
7.01
Several reviews mentioned cleanliness positively, but others noted noise and smoke issues.
Service
8.48
Staff was described as friendly and helpful in multiple reviews.
Location
8.52
Most reviews highlighted the good location near bars, shops, and the train station.
Room Quality
7.47
Rooms were generally clean and comfortable, though noise from nearby establishments affected some stays.
Amenities
7
Basic amenities were provided, but some guests noted the presence of smoking areas.
Value for Money
7.96
A few reviews affirmed the good value considering the location and services provided.
Food and Beverage
7.51
No specific comments, but the presence of a bar affecting noise was noted.
Overall Experience
8.48
Overall a pleasant stay despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:43

Property Description

Scenic Terrace and Free Parking
Comfortable Rooms with Mountain Views
Convenient Access to Nearby Attractions

Book your stay at Hotel Surselva now for a memorable experience in Chur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1418 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
R
Robin • family_with_children • de
4
2026-09-19 • via Nuitee
V
Vicky and Martin • couple • nz
8
Excellent
Pros:

Location, great staff

Cons:

Road noise

2026-09-19 • via Nuitee
S
SZUHSIN • solo_traveller • tw
7
Pros:

乾凈

Cons:

太吵，樓下是酒吧

2026-09-19 • via Nuitee
C
Csaba • couple • hu
3
2026-09-18 • via Nuitee
C
Claire • solo_traveller • gb
8
Great for Bernina Express from Chur
Pros:

Hotel was perfect for getting Bernina Express from Chur to Tirano. Staff friendly and double room fine for one night stay. Hotel kindly forwarded a necklace that I left in Hotel room.

2026-09-18 • via Nuitee
J
Juan Adolfo • extended_group • uy
9
2026-09-17 • via Nuitee
S
Susan • couple • gb
9
Good value for money
Pros:

Very central Staff were excellent. Everyone very helpful

Cons:

Nothing

2026-09-16 • via Nuitee
J
Jennifer • extended_group • gb
10
Pros:

Great location, very welcoming place, helpful staff

2026-09-16 • via Nuitee
T
Tytus • couple • pl
10
Pros:

The staff was extremely nice, you can leave your bags after checking out, the bed was really comfy, overall very nice stay.

2026-09-16 • via Nuitee
G
Gersbach • solo_traveller • au
8
Pros:

Great location, great staff

Cons:

No aircon

2026-09-15 • via Nuitee
C
Cruz • solo_traveller • mx
8
Pros:

La habitación

2026-09-15 • via Nuitee
A
Annetje • couple • se
7
Välskött!
Pros:

Vänlig och tillmötesgående värdinna! Utmärkt läge intill Gamla stan.

Cons:

Saknar frukostmöjlighet. Fick ett rum mot gatan. Störande trafik hela natten. Ljud från nattklubben hördes upp till vårt rum.

2026-09-13 • via Nuitee
J
Jane • couple • sg
7
2026-09-12 • via Nuitee
M
Martin • solo_traveller • ch
9
Sehr gut, ich komme wieder!
Pros:

Sehr gut!

Cons:

Dass mein Aufenthalt so schnell vorbei war!

2026-09-12 • via Nuitee
K
Kelly • couple • nz
6
Pros:

Room was a great size, very comfy bed, facilities were great

Cons:

It is located in a building with 2 pubs

2026-09-12 • via Nuitee
D
Duc Tuan • family_with_children • ch
4
nie wieder und sicher keine Empfehlung.
Pros:

relativ hut gelegen

Cons:

eine stinkende Raucherhölle. überall war Zigaretten Rauch. das Gequalme reicht bis zum Eingang, Lift, alle Gänge. Zimmer etwas weniger aber sehr anwesend. Lärm von nahen Bars ist bis um 2-3:00. ständig diese beats. es war schrecklich.
ich bin objektiv geblieben, daher keine tiefsten Werte. aber wirklich schlimm

2026-09-12 • via Nuitee
G
Geoff • solo_traveller • au
8
An ancient building with modern bathrooms, clean and comfortable. English is not the first language for most people in C
Pros:

Hotel Surselva is close to the centre of Chur but quiet and peaceful. The staff is friendly and helpful.

2026-09-11 • via Nuitee
S
Solberg • solo_traveller • us
9
2026-09-11 • via Nuitee
J
Julie • couple • gb
3
Good for an overnight stay at an ok price
Pros:

The location wasn’t too far from the station

Cons:

The bed was uncomfortable, bedding was tired. It is the only hotel I’ve ever stayed in where there were paper cups for a hot drink!

2026-09-11 • via Nuitee
R
Roberto • solo_traveller • es
10
2026-09-10 • via Nuitee