Hotel Surselva

Hotels
7.8 (1098 reviews)
Welschdörfli 14 , Chur , ch

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
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Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Clean facilities
Cons:
Noise from nearby bar
Cigarette smoke odor
Limited amenities

Categories

Cleanliness
7.01
Several reviews mentioned cleanliness positively, but others noted noise and smoke issues.
Service
8.48
Staff was described as friendly and helpful in multiple reviews.
Location
8.52
Most reviews highlighted the good location near bars, shops, and the train station.
Room Quality
7.47
Rooms were generally clean and comfortable, though noise from nearby establishments affected some stays.
Amenities
7
Basic amenities were provided, but some guests noted the presence of smoking areas.
Value for Money
7.96
A few reviews affirmed the good value considering the location and services provided.
Food and Beverage
7.51
No specific comments, but the presence of a bar affecting noise was noted.
Overall Experience
8.48
Overall a pleasant stay despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:43

Property Description

Scenic Terrace and Free Parking
Comfortable Rooms with Mountain Views
Convenient Access to Nearby Attractions

Book your stay at Hotel Surselva now for a memorable experience in Chur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1098 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
C
Claire • solo_traveller • ch
8
très bien
Pros:

Studio très, propre, tout neuf, très bien équipé

Cons:

A cause du bar dessous, l'entrée sent très mauvais la fumée de cigarette froide

2026-04-17 • via Nuitee
J
Jeannette • solo_traveller • ch
9
2026-04-17 • via Nuitee
T
tarulata • extended_group • gb
9
It was a well equipped apartment
Pros:

It was so central and there is a local supermarket across the the hotel.
It lic to train station and all amenities

Cons:

All good

2026-04-17 • via Nuitee
V
Victoria • couple • nz
7
Comfortable room with great location to the old city. Walking distance.
Pros:

Great location
Comfortable room

Cons:

Lighting dull

2026-04-16 • via Nuitee
A
Anders • solo_traveller • se
7
2026-04-15 • via Nuitee
D
Desiree • couple • es
10
Volveremos!
Pros:

La cama muy comoda, todo extremadamente limpio, y la recepcionista era muy atenta y amable

2026-04-15 • via Nuitee
O
Oksana • solo_traveller • th
10
2026-04-14 • via Nuitee
R
Rebecca • solo_traveller • ch
8
2026-04-14 • via Nuitee
L
Leda • couple • br
8
Pros:

Excelente localização e o atendimento dos funcionários é nota 10!

Cons:

Muito barulho na rua à noite! O quarto é muito pequeno.

2026-04-14 • via Nuitee
J
Jale • solo_traveller • tr
8
2026-04-14 • via Nuitee
T
Tamara • solo_traveller • gb
7
Pros:

Location to old town and train station
Bottles of water and fridge

Cons:

Food and unknown substances on the walls.
Fridge smelt
Room quite like that at night as curtains were light coloured

2026-04-13 • via Nuitee
J
Juan Pablo • solo_traveller • ar
8
2026-04-13 • via Nuitee
S
Susan • solo_traveller • gb
8
Good stopover for Bernina Express journey
Pros:

Basic but plenty room and all I needed for short stay.

Cons:

Bit noisy outside at night over weekend.

2026-04-13 • via Nuitee
A
Amanda • couple • mt
10
Pros:

Clean and center

Cons:

Disco all night 😞

2026-04-12 • via Nuitee
D
Daniel • solo_traveller • ch
5
Cons:

Altes Haus, altes Zimmer, 90er jahre Move und es war ganz komisch unlieblich einerichtet, die Heizung hat nicht richtig funktioniert, es war kalt. Plattenboden ohne Teppich. Das Bett fühlte sich durchgelegen.

2026-04-12 • via Nuitee
G
Gabriel • couple • uy
10
2026-04-11 • via Nuitee
T
Tatiana • solo_traveller • ch
10
Pros:

Room was very clean, it has everything you need and the staff was very friendly, helpful.

2026-04-10 • via Nuitee
C
Carlos • couple • br
10
Excelente localização
Pros:

Localização excelente, quarto amplo e muito limpo

2026-04-10 • via Nuitee
F
Facundo • solo_traveller • it
8
2026-04-10 • via Nuitee
M
Miray • solo_traveller • tr
10
Lüks aramıyorsanız gayet yeterli ve güzel
Pros:

Fiyat performans oteli gayet temiz

Cons:

Yeterliydi her şey

2026-04-10 • via Nuitee