Hotel Surselva

Hotels
7.8 (1221 reviews)
Welschdörfli 14 , Chur , ch

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Clean facilities
Cons:
Noise from nearby bar
Cigarette smoke odor
Limited amenities

Categories

Cleanliness
7.01
Several reviews mentioned cleanliness positively, but others noted noise and smoke issues.
Service
8.48
Staff was described as friendly and helpful in multiple reviews.
Location
8.52
Most reviews highlighted the good location near bars, shops, and the train station.
Room Quality
7.47
Rooms were generally clean and comfortable, though noise from nearby establishments affected some stays.
Amenities
7
Basic amenities were provided, but some guests noted the presence of smoking areas.
Value for Money
7.96
A few reviews affirmed the good value considering the location and services provided.
Food and Beverage
7.51
No specific comments, but the presence of a bar affecting noise was noted.
Overall Experience
8.48
Overall a pleasant stay despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:43

Property Description

Scenic Terrace and Free Parking
Comfortable Rooms with Mountain Views
Convenient Access to Nearby Attractions

Book your stay at Hotel Surselva now for a memorable experience in Chur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1221 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
K
kathryn • couple • gb
8
Nice comfortable one night stay.
Pros:

The location was great, it was an easy walk to the train station where we were catching the Bernina Express. The hotel was quite dated but had everything we needed for one night. There were some nice little touches with the toiletery items free to use in the bathroom. The pillows were so comfortable. The lady on reception was lovely and friendly.

2026-06-06 • via Nuitee
C
Christina • solo_traveller • ch
8
2026-06-06 • via Nuitee
S
Stephan • solo_traveller • de
7
Perfekte Lage für eine Altstadtbesichtigung. Preis- Leistungsverhältnis unschlagbar.
Pros:

Perfekte Lage für die Altstadt. 3 Gehminuten. Der Preis war unschlagbar. Alles war sauber. Personal freundlich.

Cons:

Maximal hellhörig, Klospülung anderer Zimmer, andere Gäste im Treppenhaus. Es ist eine Bar im Haus --> Heimkommende Gäste hört man. Ich wurde öfters wach nachts. Betten sind nicht die bequemsten.

2026-06-05 • via Nuitee
G
G.J. • solo_traveller • nl
9
2026-06-04 • via Nuitee
C
ciarrai • couple • gb
10
2026-06-04 • via Nuitee
C
Cordula • couple • de
4
Ich würde diese Unterkunft nicht mehr buchen.
Pros:

Nette Dame an der Rezeption.

Cons:

Die Matratzen waren durchgelegen.Das Hotel befindet sich an einer stark befahrenen Straße. Da der Standventilator im Zimmer keine Kälte produzierte ,mussten wir die Fenster öffnen,wodurch eine extreme Lautstärke herrschte.

2026-06-04 • via Nuitee
T
tony • couple • im
9
2026-06-03 • via Nuitee
U
Uwe • solo_traveller • de
8
2026-06-03 • via Nuitee
M
Marco • solo_traveller • ch
8
2026-06-03 • via Nuitee
M
Mariska • couple • ch
10
Perfekt für ein paar Tage in Chur, sehr sauber und gemütlich
Pros:

das Personal ist ausserordentlich freundlich, die Unterkunft sehr sauber und schön eingerichtet. Auch die Lage war perfekt für uns und wir kommen gerne wieder. Check in und out ist sehr unkompliziert.

Cons:

Es gab nicht zu bemängeln

2026-06-03 • via Nuitee
K
Kim • solo_traveller • de
5
Sehr sauber, sehr zentral, sehr laut
Pros:

Sehr sauber, freundliches Personal

Cons:

Wahnsinnig laut, die Fenster kann man wegen Lautstärke (Bar und Disco im direkten Umfeld) nachts nicht öffnen, dadurch ist es sehr heiß in den Räumen

2026-06-02 • via Nuitee
S
Scott • couple • us
10
2026-06-01 • via Nuitee
E
Elvira • solo_traveller • ch
9
Pros:

PREIS UND LEISTUNG

2026-06-01 • via Nuitee
S
Steven • couple • gb
7
Good value, good location and facilities, compromised by nearby noise.
Pros:

Clean, well-equipped room, good location, just a few minutes walk to bars, restaurants and lovely old town. Train station is 10 minutes walk. Good value.

Cons:

Somewhere nearby was a bar/club with loud music until very late. We were on 3rd floor, so not too intrusive, especially with windows shut.

2026-05-31 • via Nuitee
A
Anna • solo_traveller • gb
9
Friendly and well located
Pros:

Lovely friendly welcome when we arrived. The location is an easy walk from the centre and railway station. Room was clean and well equipped.

Cons:

Could have done with a bin in the bathroom.

2026-05-31 • via Nuitee
M
Mariia • couple • ru
9
Pros:

Стоимость за ночь высоковата, как и все цены в Швейцарии.
Расположение отличное, персонал вежливый.
В номере было все необходимое.
Фотографии на сайте соответствуют, поэтому уровень номера нас не удивил.
Но переспать пару ночей норм

Cons:

Стоимость:)

2026-05-31 • via Nuitee
T
Thorsten • extended_group • ch
7
Pros:

Super Lage für Altstadt und Seilbahn

Cons:

Sehr weiche und durchgelegene Matratzen, müssten ersetzt werden

2026-05-31 • via Nuitee
D
Daniel CÁDRA • solo_traveller • sk
8
Pros:

Hotel neďaleko centra, skromné ale pekné zariadená izba.

Cons:

...

2026-05-30 • via Nuitee
T
Tracey Olive • solo_traveller • au
10
2026-05-30 • via Nuitee
J
Jim • couple • us
5
Cons:

A/C did not work.

2026-05-29 • via Nuitee