The Halyards Hotel & Spa

Hotels
6.4 (621 reviews)
No 1 Albany Road , Port Alfred , ZA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Nice views
Cons:
Dirty rooms
Rude staff

Categories

Cleanliness
4.43
Multiple reviews highlight dirty carpets and overall disrepair, indicating poor cleanliness.
Service
8.4
Mixed reviews with some mentioning accommodating staff, but several complaints about rudeness.
Location
8.44
Location is frequently mentioned as a pro, although some reviews note noise issues.
Room Quality
5.39
Many complaints about dirty and dilapidated rooms; however, some enjoyed the view.
Amenities
5.42
Guests noted missing amenities such as fridges and issues with heating.
Value for Money
4.38
Guests felt the high prices were not justified due to the room quality and amenities.
Food and Beverage
7.93
Breakfast and food options received several positive mentions.
Overall Experience
6.8
Overall negative sentiment with some positives around location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Waterfront Location on Royal Alfred Marina
The Halyards Hotel offers a picturesque waterfront setting on the Royal Alfred Marina in Port Alfred. Guests can enjoy stunning views and a tranquil atmosphere during their stay.

Luxurious Rooms and Amenities
The modern and air-conditioned rooms at Halyards Hotel are well-equipped with tea and coffee makers, satellite TV, and bathroom amenities. Guests can relax in comfort and style during their visit.

Spa, Wellness Centre, and Dining Options
Indulge in relaxation at the hotel's spa and wellness center, offering a variety of beauty treatments and massages. Additionally, guests can enjoy delicious meals at the on-site restaurant, with options for breakfast, lunch, and dinner, as well as convenient room service.

Book your stay at Halyards Hotel for a memorable waterfront experience in Port Alfred.

Important information:

Please note that due to the water crisis being experienced in the region, water at the property is provided at a schedule.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.4
Based on 621 reviews
Cleanliness: 4.43
Service: 8.4
Location: 8.44
Room Quality: 5.39
Amenities: 5.42
Value for Money: 4.38
Food and Beverage: 7.93
Overall Experience: 6.8
L
lenny • solo_traveller • za
1
Pros:

Location

Cons:

The rooms are in a very poor condition. The bathroom is in a critical state, one part of shower door missing. Taps broken the carpet is very old and sticky, very small tv no fridge in room. overall the room is in a poor condition. Its my first and last stay in this hotel.

2026-10-11 • via Nuitee
M
Moleboheng • couple • za
5
The location and the view was good. The breakfast and the dinner was very good. Upgrade the rooms pl
Pros:

The location is excellent and the breakfast was good with friendly staff.

Cons:

There is no fridge and microwave in the rooms, it was my first time to book a place without them and huge inconvenience. The TV had no signal and only has 3 channels which was boring. The water was brown and dirty.

2026-10-11 • via Nuitee
M
Msiza • solo_traveller • za
10
2026-10-11 • via Nuitee
V
Vuyokazi • solo_traveller • za
7
Pros:

The food

Cons:

The telephone in our room was not working. Had to go up and down to the receptionist to report.

2026-10-08 • via Nuitee
B
Bulelwa • solo_traveller • za
5
Maintenance of locks is important
Pros:

Good

Cons:

Safety

2026-09-17 • via Nuitee
G
Geldenhuys • solo_traveller • za
6
2026-09-16 • via Nuitee
S
Siyabulela • couple • za
10
Was very nice
Pros:

The room was very nice

Cons:

Check out time moved up

2026-09-14 • via Nuitee
P
Peter • couple • za
6
good location but needs a lick of paint
Pros:

good

Cons:

The Pigeons poop all over the room balconies and you cannot sit on the balcony chairs because of this.

2026-09-14 • via Nuitee
P
Phindani • couple • za
10
Exceptional
Pros:

The rooms was clean and the staff were very welcoming and friendly. The place is beautiful

Cons:

The room did not have fridge and iron

2026-08-31 • via Nuitee
B
Bee Kay. • solo_traveller • za
9
Pros:

Location, hospitality, tourism features especially cruising. Big screen for sporting activities.

Cons:

TV channels in the rooms, every morning the TV is not working.

2026-08-27 • via Nuitee
N
Nomafuza • solo_traveller • za
1
Pros:

Location

Cons:

The rooms are very bad with old furniture and the tv was not even working, the carpet is dusty. With a torn and old couch

2026-08-27 • via Nuitee
P
Prince • solo_traveller • za
10
2026-08-24 • via Nuitee
S
SIMBA • couple • za
8
Pros:

Breakfast was very good

2026-08-24 • via Nuitee
V
Volontiya • solo_traveller • za
10
2026-08-24 • via Nuitee
V
Volontiya • solo_traveller • za
10
Pros:

The buffet breakfast

Cons:

The shower needs renovation.

2026-08-24 • via Nuitee
A
Ayanda • couple • za
9
2026-08-24 • via Nuitee
T
Thendo • couple • za
4
2026-08-24 • via Nuitee
N
nonyameko • solo_traveller • za
10
2026-08-23 • via Nuitee
M
Mesecke • solo_traveller • za
9
Bowie Stay
Pros:

The view from our room. Nice large room. Easy access
Beds very comfortable

Cons:

Lighting in the room. No plug in the basin in bathroom, had to request this three times before getting one. Hot breakfast not warm. If they are trying to save water don't put out clean towels everyday, but if the do replace the towels everyday remember to replace them all. On arrovall we had no bathmat, which is a problem as there is no shower door and the floor gets wet. The one mat we did get the next day was not adequate. Need at least two and large ones. Otherwise our stay was great.

2026-08-22 • via Nuitee
C
Christine • solo_traveller • au
1
Pros:

Room was clean.
Breakfast was good.

Cons:

Room 47 view of rubbish at rear of hotel.
Only 1 chair in room fir 2 guests.
No outdoor seating area outside the room.
No fridge we had to collect ice bucket from bar.
Room is sorely lacking in maintenance.
Shower head was blocked and trickled water.
Furniture is old and damaged.
Curtains too short for door.
Staff lounging on outdoor furniture at bar on their mobile phones totally unaware of guests needing service.
Staff in dining room slouching around on their mobile phones too.
Poor management and staff training.
Being woken at 5:30am to the blaring music and woman instructor from the gym next door was an annoying start to the day.
We paid 4 star rates for a cheap budget motel.
What a shame, we were really looking forward to our stay but left dissapointed.

2026-08-22 • via Nuitee