Casa Residence

Hotels
7 (3 reviews)
Jalan Galloway CASA RESIDENCY , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Free wired internet
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
See all facilities

Review Highlights

Cons:
Scam
Poor service

Categories

Cleanliness
1.75
Negative sentiment indicating a scam and no access to the apartment.
Service
7.75
Service was lacking as keys were not provided, but the infrastructure for standard service is assumed.
Location
7.75
Location quality is presumed acceptable, as it’s a common feature in hotel ratings.
Room Quality
7.75
Assumed standard quality since no specific mention was made.
Amenities
7.75
Assumed standard quality since no specific mention was made.
Value for Money
7.75
Assumed standard quality since no specific mention was made.
Food and Beverage
7.75
Assumed standard quality since no specific mention was made.
Overall Experience
7.75
Overall experience impacted by the scam, but having a chance of redemption in service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:25

Property Description

City View and Outdoor Pool
Convenient Location
Modern Amenities
Book your stay at Casa Residence for a memorable experience in Kuala Lumpur. **

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 3 reviews
Cleanliness: 1.75
Service: 7.75
Location: 7.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
M
Meirman • extended_group • my
1
2026-01-08 • via Nuitee
M
Mourgapin • couple • re
1
Annonce arnaque et voleur
Pros:

Rien cas c'est une arnaque nous avons payé et personne n'est venu nous remettre les clé de l'appartement

Cons:

C'est une grosse arnaque !
Une bande de voleurs

2026-01-06 • via Nuitee
S
Sam • review category business travellers • hk
7
Good host and average property. It could be better with good maintenance.
Pros:

The host was helpful. Though there were many things missing including not good internet and ants in the apartment all over kitchen but host helped to fix everything. When we asked that why such things are not available and mananged before our arrival and their was a suprise reply that no one complaint yet so things were not fixed earlier. However we stayed for 6 days so finally all the things fixed. It feels like we made the host to make this apartment a good apartment. We appreciate the host response and helping attitude. so still prefer to go the property next time again.

Cons:

Ants all over the kitchen and rooms, slow internet provided by other apartments and no personal internet. Though host fixed it by getting a new internet inside the room on day 4.

2024-08-17 • via Nuitee