Mercure Muscat

Hotels
Mercure
8.8 (2298 reviews)
PO Box 65 Dohat Al Adab Street AL KHUWAIR Dist , Muscat , om

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful staff
Cons:
High breakfast prices
Inconsistent service at times

Categories

Cleanliness
8.9
Many positive mentions of cleanliness across multiple reviews.
Service
9.2
Mostly positive sentiments about staff helpfulness and service quality.
Location
9
Multiple reviews highlighted good location near shopping malls.
Room Quality
8.7
Rooms described as comfortable and modern, very few negative feedback.
Amenities
8.7
Positive comments on amenities, but some mentions of service delays.
Value for Money
8.7
Mixed sentiments, but overall considered fair pricing for the quality.
Food and Beverage
8.2
Some reviews indicated that breakfast was considered expensive.
Overall Experience
9
General sentiments were positive despite isolated negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 22:09

Property Description

Luxurious Amenities
Experience a stay at Mercure Muscat with its outdoor pool, fitness center, and on-site restaurant, providing guests with the ultimate relaxation and convenience.

Modern Comforts
Each room at Mercure Muscat is equipped with essential amenities such as a flat-screen TV, safety deposit box, and free WiFi, ensuring a comfortable and enjoyable stay for all guests.

Wellness Retreat
Indulge in a rejuvenating experience at Mercure Muscat's sauna and hot tub, perfect for unwinding after a day of exploring Muscat's attractions.

To book your stay at Mercure Muscat and enjoy these premium amenities, visit our website now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2298 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
N
Nadir couple om
8
2026-03-07 via Nuitee
K
Kevin couple ch
9
2026-03-07 via Nuitee
B
brunella extended_group it
8
Buona soluzione per un passaggio veloce a Muscat
Pros:

Accoglienza, confort camera

Cons:

La camera non corrispondeva a quanto capito dal sito

2026-03-07 via Nuitee
S
Stephen couple au
6
Love Oman and Muscat
Pros:

The room was quiet and the bed comfortable.

Cons:

The restaurant is cramped and gloomy and the breakfast was mediocre. The room rate was high but the hotel is a quite average business hotel, we expected more. The hotel is really quite far from old Muscat and the beach. We stayed at a difficult time for the region so perhaps the prices were higher than usual...

2026-03-07 via Nuitee
Z
Zahra family_with_children sa
8
Pros:

The pool was clean and correct

Cons:

The first check in was not a good experience.
The lady was mean and not nice at all.

So unprofessional and attacking

2026-03-07 via Nuitee
M
Mr.Tawil family_with_children de
10
2026-03-06 via Nuitee
G
Gala family_with_children us
7
2026-03-06 via Nuitee
L
Ludwig Dsh family_with_children fr
10
Tres bien !
Pros:

Très bien ! Personnel sympathique, bien situé, très bon petit déjeuner avec du choix. Chambre très confortable !

Cons:

Peu de place à la piscine et un peu compliqué d'avoir une serviette

2026-03-06 via Nuitee
R
Rodolfo solo_traveller pt
9
Pros:

Great option in the non walkable but beautiful city of Muscat. Very spacious rooms. Easy parking!

2026-03-05 via Nuitee
O
Olga family_with_children ru
10
2026-03-05 via Nuitee
A
Anne-Claire family_with_children fr
10
Pros:

Great hotel if you have a car.
Super friendly staff.
Served food despite Ramadan.
Spacious, clean and comfortable room

Cons:

The pool was super warm (yes, very high end and superficial complaint, that’s how great the stay was)

2026-03-05 via Nuitee
L
Laure family_with_children fr
9
Pros:

Très confortable et propre, le personnel y est accueillant et le petit déjeuner très bon. Merci

2026-03-04 via Nuitee
K
Khaled solo_traveller om
8
2026-03-04 via Nuitee
A
AZADNIA couple ir
8
Pros:

The location and staff

Cons:

The room could be more cleaned

2026-03-03 via Nuitee
M
Markus family_with_children de
10
2026-03-03 via Nuitee
D
Dominique couple ch
10
Pros:

Disponibilité du personnel
Très propre
Pratique en cas d’arrivée tardive

2026-03-03 via Nuitee
E
Elzbieta couple gb
9
2026-03-03 via Nuitee
E
Enes couple nl
10
Pros:

Everything

Cons:

Nothing

2026-03-03 via Nuitee
J
Jan solo_traveller cz
10
2026-03-03 via Nuitee
L
lhoussaine solo_traveller fr
9
Comme tjrs le séjours a muscate et formidable
Pros:

Oui 👍
À la reception y une personne Fadik est où top 👍 10/10

Cons:

Rien

2026-03-02 via Nuitee