StarCity Hotel

Hotels
7.8 (372 reviews)
88, Jalan Pintu Sepuluh , Alor Setar , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Staff
Cons:
Room condition
Cleanliness

Categories

Cleanliness
6.95
Negative sentiment regarding stained and unclean furniture.
Service
8.45
Location and staff mentioned positively.
Location
8.45
Conveniently situated.
Room Quality
6.45
Tired furnishings and old room conditions noted.
Amenities
7.45
Limited coffee and tea choices noted.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.25
Standard quality for this hotel tier.
Overall Experience
7.95
Barely acceptable but considering other options.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:36

Property Description

Convenient Location

The StarCity Hotel situated in central Alor Star offers easy access to local attractions and transportation hubs.

Comfortable Accommodation

Each air-conditioned room is equipped with modern amenities such as a mini fridge, cable TV, and coffee/tea making facilities for a relaxing stay.

Exceptional Services

Enjoy 24-hour security, room service, and access to massage services upon request. Indulge in a variety of cuisine options at the Paddy Coffee House during your stay.

Contact us now to book your stay at the StarCity Hotel!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 372 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 7.95
N
Nina • couple • my
8
everything is ok
Pros:

location is strategic, breakfast is ok however can be improved, room is b

Cons:

parking area

2026-01-15 • via Nuitee
S
Suhameri • couple • my
9
Service is very good
Pros:

Good service

Cons:

Nil

2026-01-08 • via Nuitee
H
Hang • couple • my
10
2025-12-31 • via Nuitee
N
Nabillah • couple • my
10
2025-12-27 • via Nuitee
M
Magnus • family_with_children • gl
10
2025-12-20 • via Nuitee
R
Rigin • extended_group • sg
4
Barely acceptable but will consider other hotel next time
Pros:

The shower water temperature is good with regulator towards my preference temperature in short time.

Cons:

the blanket, bed, chair, and facilities in the room are not well maintenance. Especially chair cushion is stained and unclean, curtain pen mark, and some facilities is too old and basin drainage is leaking.

2025-11-17 • via Nuitee
M
Mohd Firdaus Bhaitusha • couple • my
7
2025-11-02 • via Nuitee
S
Shida • couple • my
5
2025-10-19 • via Nuitee
A
Afza • family_with_children • my
9
Pros:

Location and staff

2025-10-05 • via Nuitee
I
Irwin • solo_traveller • gb
6
Basic but adequate
Pros:

Conveniently situated

Cons:

Tired furnishings
Limited coffee and tea choices - no sugar free option

2025-09-17 • via Nuitee
R
Resul • solo_traveller • at
1
Verbrecher
Pros:

Sehr schlechtes Hotel!

Cons:

Sehr schlechtes Hotel können nichtmal das Telefon abheben

2025-09-14 • via Nuitee
P
Phay • solo_traveller • my
7
2025-08-21 • via Nuitee
M
marian • solo_traveller • my
6
OK
Cons:

Towels

2025-08-11 • via Nuitee
P
Phay • solo_traveller • my
7
Pros:

Location

Cons:

Room condition is a bit old and need to refurbish for better guest experience.

2025-08-06 • via Nuitee
N
Nurul Afiqah • couple • my
10
2025-08-02 • via Nuitee
N
Nix • solo_traveller • my
4
2025-07-30 • via Nuitee
K
Kevin • young couple • us
1
Bad
2025-07-13 • via Nuitee
N
Noor • young couple • my
6
Pleasant
2025-07-06 • via Nuitee
H
Haslinawati • family with young children • my
5
Passable
2025-06-11 • via Nuitee
K
Khoirun • young couple • my
8
Very good
2025-06-09 • via Nuitee