Victoria Hotel

Hotels
7.1 (354 reviews)
15-й микрорайон, дом 4 , Aktau , kz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Poor cleanliness
Subpar amenities

Categories

Cleanliness
5.93
Several reviews mentioned issues with cleanliness, such as dirty rooms and poor upkeep.
Service
7.9
Repeated mentions of helpful and friendly staff.
Location
8.44
Great location with beautiful seafront views and convenience noted.
Room Quality
6.89
Mixed sentiments; some rooms are spacious but issues noted like uncleanliness.
Amenities
6.92
Some amenities available, but lacking specifics on quality.
Value for Money
7.38
Considered a good budget option, but additional charges may apply.
Food and Beverage
6.43
Breakfast quality mixed; some reviews noted poor variety.
Overall Experience
6.9
Overall mixed experience with positive aspects overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:01

Property Description

Welcome to Victoria Hotel, your perfect getaway in Aktau!

Luxurious Rooms with Stunning Views
Indulge in our well-equipped rooms featuring a TV with cable channels, private bathrooms with baths, and some with balconies offering mesmerizing sea views.

Convenience at Your Fingertips
Enjoy complimentary WiFi throughout the property, a pet-friendly environment, and the convenience of a 24-hour front desk for all your needs. Unwind at our on-site bar or savor delicious meals at the restaurant with a diverse dining menu.

Book Your Stay Now
Escape to comfort and relaxation at Victoria Hotel. Book now to experience a memorable stay in Aktau.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for KZT 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs KZT 200 per 24 hours.

Location

Guest Reviews

7.1
Based on 354 reviews
Cleanliness: 5.93
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 6.43
Overall Experience: 6.9
B
berik • solo_traveller • kz
1
2026-01-20 • via Nuitee
A
Aibar • family_with_children • kz
7
2026-01-19 • via Nuitee
A
Aliya • extended_group • kz
10
Всё было супер
Pros:

Завтрак супер понравился. Чисто

2026-01-19 • via Nuitee
A
Akmaral • couple • kz
6
2026-01-19 • via Nuitee
R
Raikhan • family_with_children • kz
8
2026-01-19 • via Nuitee
A
Arsenyi • solo_traveller • kz
10
2026-01-19 • via Nuitee
Айдана • family_with_children • kz
10
Pros:

бәрі дерзко👌👍🏻

2026-01-19 • via Nuitee
D
Dmitriy • extended_group • kz
5
не плохо
Pros:

Бесплатный Wi-Fi, Хороший завтрак, Вид на Каспийское море, номер был старенький, но не плохой, чистота - если честно, необходимо устрожить проверку уборки, так как было убрано не аккуратно. Полотенце не меняли все 4 дня, за то, каждый день приносили туалетную бумагу ))))))) и гель для душа и шампунь.

Cons:

номер был старенький, но не плохой, чистота - если честно, необходимо устрожить проверку уборки, так как было убрано не аккуратно, в особенности в ванной комнате, душ сделан странно, его положение невозможно настроить под себя. Полотенце не меняли все 4 дня, за то, каждый день приносили туалетную бумагу ))))))) и гель для душа и шампунь.

2026-01-19 • via Nuitee
I
Irina • solo_traveller • kz
10
2025-12-12 • via Nuitee
Марина • family_with_children • kz
10
2025-12-06 • via Nuitee
Олжас • solo_traveller • kz
10
2025-12-05 • via Nuitee
Берик • solo_traveller • kz
10
2025-11-17 • via Nuitee
Шерали • family_with_children • ru
7
2025-11-16 • via Nuitee
Шерали • family_with_children • ru
6
2025-11-12 • via Nuitee
S
Saken • solo_traveller • kz
8
2025-11-02 • via Nuitee
M
Meruyert • solo_traveller • kz
1
2025-10-30 • via Nuitee
T
Turk • solo_traveller • kz
10
2025-10-17 • via Nuitee
K
kadir • solo_traveller • il
10
Pros:

The most beautiful hotel I've ever stayed in. It's clean and spacious. The staff is very helpful and the communication is very good.

Cons:

Everything is fine, the most beautiful and most suitable facility to stay, I will come again

2025-10-16 • via Nuitee
N
Nurgul • solo_traveller • kz
10
В коридорах провели косметический ремонт. Надеюсь, что в скором времени обновят и номера.
Pros:

Удобная локация
Завтраки вкусные

Cons:

Мне попался номер для курящих

2025-10-16 • via Nuitee
A
Assemgul • solo_traveller • kz
1
Cons:

При размещение нам сказали что бронь сняли автоматом, так как прежний житель номера добавил дни - спасибо

2025-10-15 • via Nuitee