Victoria Hotel

Hotels
7.1 (387 reviews)
15-й микрорайон, дом 4 , Aktau , kz

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Poor cleanliness
Subpar amenities

Categories

Cleanliness
5.93
Several reviews mentioned issues with cleanliness, such as dirty rooms and poor upkeep.
Service
7.9
Repeated mentions of helpful and friendly staff.
Location
8.44
Great location with beautiful seafront views and convenience noted.
Room Quality
6.89
Mixed sentiments; some rooms are spacious but issues noted like uncleanliness.
Amenities
6.92
Some amenities available, but lacking specifics on quality.
Value for Money
7.38
Considered a good budget option, but additional charges may apply.
Food and Beverage
6.43
Breakfast quality mixed; some reviews noted poor variety.
Overall Experience
6.9
Overall mixed experience with positive aspects overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:01

Property Description

Welcome to Victoria Hotel, your perfect getaway in Aktau!

Luxurious Rooms with Stunning Views
Indulge in our well-equipped rooms featuring a TV with cable channels, private bathrooms with baths, and some with balconies offering mesmerizing sea views.

Convenience at Your Fingertips
Enjoy complimentary WiFi throughout the property, a pet-friendly environment, and the convenience of a 24-hour front desk for all your needs. Unwind at our on-site bar or savor delicious meals at the restaurant with a diverse dining menu.

Book Your Stay Now
Escape to comfort and relaxation at Victoria Hotel. Book now to experience a memorable stay in Aktau.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 387 reviews
Cleanliness: 5.93
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 6.43
Overall Experience: 6.9
Y
Yelena solo_traveller kz
8
2026-08-21 via Nuitee
A
Aigerim solo_traveller kz
8
Pros:

Отличное расположение, просторный номер. Удобное расположение кофейни внизу.

2026-08-14 via Nuitee
Доусбергенова solo_traveller kz
10
2026-08-14 via Nuitee
A
Altynay solo_traveller kz
6
2026-08-14 via Nuitee
B
Bolatuly solo_traveller kz
10
2026-08-11 via Nuitee
Ержан solo_traveller kz
10
2026-08-10 via Nuitee
M
Maira solo_traveller kz
10
2026-08-08 via Nuitee
асуханов solo_traveller kz
1
Pros:

В номере 406, на балконе стекло с трещиной, напор воды очень слабый,унитаз плохо смывает,кондиционер с 80х годов наверное, весь жёлтый и еле как дует, прикроватные тумбы старье с 80х годов,освещение плохое точечные светильники, это уже прошлый век, телевизор с 80х годов есть но не работает, Розетки не все работают, холодильник не охлаждает нормально все продукты стояли на второй день кефир творог шашлык, микроволновки нет, обой оторваны, комаров очень много в номере, в первый день на балконе не было сетки вечером залетела летучия мышь в окно, постельное уже от старости по нитками разошлось порванное все, накидки на кровати со следами страсной любви ,ну нормально ли а ?
В номере не убирают нормально, не пылесосят, нас 4человека,ключ один на всех больше нету говорят,ванная погнутая ,дверь на балконе на шпингалете, и одеяло 1 на 2кровати, забрали постирать постельное, в итоге так нечего не принесли спали так без него, в общем очень и очень ужасная гостиница, да и завтрак скудный

2026-08-05 via Nuitee
K
Kurmanbayev solo_traveller kz
10
2026-08-02 via Nuitee
N
Nurken solo_traveller kz
4
2026-07-20 via Nuitee
Диас solo_traveller kz
10
2026-07-20 via Nuitee
Юлия solo_traveller kz
9
2026-07-19 via Nuitee
K
Kuralai family_with_children kz
1
2026-07-18 via Nuitee
T
Taras couple ge
10
2026-07-13 via Nuitee
S
Saltanat family_with_children kz
10
Pros:

Удобство и отношения персонала

2026-07-12 via Nuitee
B
Bauyrzhan solo_traveller kz
10
2026-07-09 via Nuitee
A
Aiym couple kz
10
2026-07-01 via Nuitee
B
Baurzhan family_with_children kz
10
2026-06-28 via Nuitee
A
Andrey extended_group kz
7
2026-06-25 via Nuitee
Алтынай solo_traveller kz
10
2026-06-25 via Nuitee