Belair Resorts

Hotels
5.6 (7 reviews)
43/10, Club Road , Kotagiri , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Ironing service
Car hire
Non-smoking throughout
Shuttle service (additional charge)
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Review Highlights

Pros:
Parking Space
Courteous Staff
Cons:
Poor rooms
No amenities for a resort like property
Below average breakfast
No room intercom
Poor room service
Toiletries are missing
Towels are very old
Poor access to rooms
Understaffed property
Dirty surroundings

Categories

Cleanliness
4
Several guests reported issues with cleanliness, mentioning dirty surroundings and old towels.
Service
5.5
Some guests appreciated the courteous staff, but others complained about poor room service and under-staffing.
Location
7.5
The location received positive feedback for parking space and proximity to key landmarks, despite some concerns about access to rooms.
Room Quality
3.5
The rooms were criticized for being poor with missing amenities, old towels, and poor access.
Amenities
2
Guests expressed dissatisfaction with the lack of amenities for a resort-like property.
Value for Money
5.5
Mixed reviews about the value for money, with complaints about poor room quality and amenities.
Food and Beverage
2.5
The breakfast and beverage services were below average and did not meet guests' expectations.
Overall Experience
3.5
Overall, the hotel received negative feedback on various aspects, leading to a disappointing experience for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 13:23

Property Description

Tranquil Garden Setting
Located in Kotagiri, just 31 km from Ooty Lake, Belair Resorts offers a peaceful retreat surrounded by lush greenery. Guests can unwind in the garden or enjoy a meal at the on-site restaurant after a day of exploring the nearby attractions.

Comfortable Accommodations with Scenic Views
The guest rooms at Belair Resorts are designed for comfort and relaxation, featuring a cozy seating area and a flat-screen TV. Some units offer stunning city views, providing a picturesque backdrop for your stay. The private bathrooms are stocked with complimentary toiletries for added convenience.

Convenient Amenities and Services
With free WiFi, room service, airport transfers, and a car rental service, Belair Resorts ensures a hassle-free stay for all guests. Bed linen and towels are provided in all rooms, promising a comfortable and enjoyable experience.

Ready to experience serenity amidst nature? Book your stay at Belair Resorts now!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.6
Based on 7 reviews
Cleanliness: 4
Service: 5.5
Location: 7.5
Room Quality: 3.5
Amenities: 2
Value for Money: 5.5
Food and Beverage: 2.5
Overall Experience: 3.5
K
Kirti • review category business travellers • in
1
Crooked hotel . Blackmailer
Pros:

The property owner called and said booking.com made a mistake there is no reservation. Then wanted me to come direct and pay them

Cons:

Very unethical behaviour . Why do u take such hotels on board

2025-05-05 • via Nuitee
S
Saurabh • family with young children • in
1
Need major upgrade, not fit for stay at all.
Pros:

Parking Space and courteous staff.

Cons:

Poor rooms, no amenities for a resort like property, Below average breakfast. No room intercom. Poor room service. Toiletries are missing, Towels are very old, poor access to rooms. Understaff property. Dirty all around the property.

2025-05-03 • via Nuitee
S
Sarat1529 • review category business travellers • in
10
Exceptional
2024-04-17 • via Nuitee
R
Roshy • young couple • in
8
Very good
2024-01-31 • via Nuitee
N
Naveen • review category business travellers • in
8
Very good
Pros:

Rooms look good

Cons:

Location is bit far from Ooty and Hot water not available all the time

2024-01-08 • via Nuitee
D
Deepak • young couple • in
1
Property manager denied checkin, my room was given to someone else.
Pros:

Property manager denied checkin, my room was given to someone else.

Cons:

Property manager denied checkin, my room was given to someone else.

2023-10-28 • via Nuitee
S
Senthilkumar • young couple • in
5
Passable
2023-04-24 • via Nuitee