Hotel Heritage

Hotels
7 (407 reviews)
Leopoldlaan 5 , De Haan , be
bart@kapelhoeve.be

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Newly renovated look
Cozy atmosphere
Cons:
Lack of cleanliness
Maintenance issues
Limited amenities

Categories

Cleanliness
5.5
Mixed reviews on cleanliness with some guests noticing lack of attention to detail.
Service
7
Generally positive service feedback with occasional complaints about cleanliness.
Location
7.5
Guests appreciated the hotel's proximity to key landmarks and public transport.
Room Quality
6.5
Rooms were praised for being spacious and comfortable, but some maintenance issues were reported.
Amenities
6
Mixed feedback on amenities, with some guests enjoying the gym and pool, while others missed spa services.
Value for Money
6
Opinions varied on pricing, with some guests feeling it was expensive relative to services provided.
Food and Beverage
6.5
Breakfast and restaurant services received positive feedback, though some guests desired more variety.
Overall Experience
7
Most guests enjoyed their overall experience and would recommend the hotel despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 17:28

Property Description

Comfortable Accommodation
Enjoy a relaxing stay in our spacious and cozy guest rooms designed for your comfort.

Convenient Location
Just a short walk to the North Sea beach and easy access to public transportation with a tram stop nearby.

Leisure Facilities
Indulge in a swim or sauna at our sister hotel, Kapelhoeve, offering a serene retreat just 3 km away.

Book your relaxing coastal getaway at Hotel Heritage today!

Important information:

Please inform the hotel of your mobile phone number and expected arrival time when booking.

This hotel does not accept American Express.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 407 reviews
Cleanliness: 5.5
Service: 7
Location: 7.5
Room Quality: 6.5
Amenities: 6
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 7
S
Stefan • couple • be
4
Pros:

Ligging, zwembad

Cons:

Hygiëne, ontbijt

2025-09-14 • via Nuitee
R
Roland • couple • de
8
Nettes Hotel in schöner Umgebung.
Pros:

Nettes Hotel in sehr schöner, gepflegter Umgebung im "Belle Epoque" Stil.
Ca. 450m zur Strandpromenade mit Bistros und Restaurants.
Es gibt eine Strassenbahn entlang der gesamten belgischen Küste.

Cons:

Ein Stuhl mehr zur Kleiderablage wäre gut.

2025-09-12 • via Nuitee
N
Nadine • couple • be
8
Was oké maar duur.
Pros:

Ontbijt was goed

Cons:

Geen Koffie toestel op de kamer.
Lakens waren gekreukt.

2025-09-11 • via Nuitee
M
Marlies • couple • nl
6
Cons:

Het was vrij gehorig. Lang lawaai ook buiten. We betaalden 300€ voor een nacht. We sliepen er onverwachts, er waren geen tandenborstels oid beschikbaar. Het ontbijt was redelijk, niet heel bijzonder. Voor dat geld verwacht ik er toch iets meer van.

2025-09-11 • via Nuitee
M
Marc • family_with_children • be
8
2025-09-11 • via Nuitee
J
Jonathan • couple • be
5
2025-09-08 • via Nuitee
K
Klaudia • couple • de
6
Aus dem Anwesen könnte man mehr machen.
Pros:

Zimmer mit Ausblick in der 3. Etage

Cons:

Gefährliche Treppe
Einfach gehaltenes Frühstück
Kaum Personal sichtbar

2025-09-08 • via Nuitee
B
BERNARD • couple • fr
9
2025-09-06 • via Nuitee
A
ALexandra • couple • de
7
Cons:

Das Bad wurde nie geputzt. Bei der Toilettenbenutzu g schaute man auf eine Klobürste mit Gebrauchsspuren. Das Zimmer dagegen war karg, aber ordentlich. Das Bett wurde täglich gemacht.

2025-08-28 • via Nuitee
J
Jan • couple • be
10
2025-08-28 • via Nuitee
N
Nicole • solo_traveller • nl
8
2025-08-24 • via Nuitee
N
Nadja • family_with_children • de
7
2025-08-24 • via Nuitee
• family_with_children • lu
10
Excellent.
Pros:

Petit déjeuner excellent.
Service parfait.

2025-08-21 • via Nuitee
D
Darras • couple • fr
10
Génial rien a dire
Pros:

Super sympathique, a refaire vraiment

2025-08-20 • via Nuitee
G
Geoffrey • couple • fr
6
Un peu déçu
Pros:

Belle établissement
Un membre du personnel sympathique

Cons:

Déjeuner peu varié, répétitif
Pas de possibilité de boire un verre ou prendre un repas en dehors du petit déjeuner

2025-08-19 • via Nuitee
K
Krist DECANNIERE • couple • be
7
drie sterren maar ook niet meer
Pros:

gratis parkeren in de wijk, prachtige ruime kamer, mooie ligging en dicht bij het strand

Cons:

lift die niet werkt, eerder duurdere kant (maar ja, verlengd weekend hé !), beperkte keuze ontbijt

2025-08-19 • via Nuitee
A
Annett • family_with_children • de
10
Ein Plätzchen für Erholung und Energie zu tanken
Pros:

Ein wunderschönes Hotel mit super Lage und das Frühstücksbuffet hat alles geboten was man braucht
Das Schwimmbad ist ein Highlight und alles ist mit einem traumhaften Landhaus Stil eingerichtet

2025-08-19 • via Nuitee
J
Jos • family_with_children • be
6
Mooi hotel en kamers maar niet proper
Pros:

Ontbijt simpel

Cons:

Kopkussen aan vervanging toe, lakens niet gestreken, wc bril niet proper

2025-08-18 • via Nuitee
H
hendrickx • couple • be
9
2025-08-18 • via Nuitee
D
De Loof • solo_traveller • be
8
2025-08-18 • via Nuitee