Lofts encantus

Hotels
8.4 (156 reviews)
Rua Trinta e Dois, 38 , Itatiaia , br

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Atenciosos funcionários
Boa localização
Cons:
Problemas de limpeza
Baratas no banheiro

Categories

Cleanliness
6.68
Issues with cleanliness were noted, such as a bathroom with a bad odor and baratas in the bathroom.
Service
9.65
Service was generally praised, with many reviews highlighting attention and kindness from staff.
Location
9.19
The location was positively mentioned, described as convenient and good for access.
Room Quality
7.64
While rooms were spacious, issues like air conditioning failure and inadequate privacy were highlighted.
Amenities
8.17
Amenities received mixed feedback, with some positive mentions of breakfast but issues with WiFi and other facilities.
Value for Money
8.63
Considered good value, especially with breakfast included, though some felt it could be improved.
Food and Beverage
8.18
Food quality had mixed reviews, with good breakfast mentions but concerns over freshness of items.
Overall Experience
9.05
Overall, guests expressed a good experience despite some issues, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:20

Property Description

Outdoor Swimming Pool and Pool View
Luxurious Accommodation with Fully Equipped Kitchen
Buffet Breakfast with Local Specialties

For a relaxing getaway with stunning pool views and luxurious accommodations featuring fully equipped kitchens, look no further than Lofts encantus. Enjoy a delicious buffet breakfast with a selection of warm dishes and local specialties. Explore nearby attractions like Pedra Selada Mountain and Cachoeira de Deus, then unwind in the garden or take a refreshing dip in the outdoor swimming pool. Book your stay now and experience the ultimate blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 156 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.05
R
Rosangela extended_group br
8
Vale somente se for para pernoitar
Pros:

Funcionários muito solicitos

Cons:

Quarto velho, com algumas tralhas, cheirando mofo e roupas de cama com cheiro de que ja tinham sido usadas

2026-03-22 via Nuitee
J
John solo_traveller gb
8
Good location for the lower park
Pros:

The room was very spacious and quiet, the pool was refreshing after a long day's walking. It is a short taxi ride to the lower park. There are a couple of restaurants very nearby.

Cons:

The bed linen didn't fit the bed properly so it kept bunching up beneath me and on top. The pillows were very flat and could do with being renewed.

2026-03-19 via Nuitee
V
Vanessa couple br
9
Pros:

O café da manhã estava ótimo. O local é agradável, seguro, limpo e aconchegante.

2026-03-16 via Nuitee
M
Marcelo solo_traveller br
10
Excelente!!
Pros:

Tudo

2026-03-09 via Nuitee
I
IVANDRA extended_group br
8
Estadia deliciosa!!
Pros:

Café da manhã gostoso, piscina limpa, funcionários simpáticos. Voltaremos mais vezes!!

Localização maravilhosa, próxima a supermercados, farmácias e no caminho do Parque do Itatiaia

Cons:

Estacionamento pequeno para a quantidade de quartos, porém a rua é tranquila e com vagas para estacionar na área externa a pousada.

2026-03-08 via Nuitee
C
celia extended_group br
10
2026-01-25 via Nuitee
L
Lairdo Cordeiro da Silva couple br
1
O responsável pela pousada confirmou a mudança da data e quando cheguei não permitiu há hospedagem pois reservou o quart
2026-01-23 via Nuitee
C
Cristiane Francisca extended_group br
10
2026-01-21 via Nuitee
M
MARCIO extended_group br
10
2026-01-20 via Nuitee
F
Felisbino da couple br
9
Ótimo
Pros:

Muito bom. Pessoas super prestativa. Café da manhã bom. Adorei e com certeza. Voltarei mas vezes...

Cons:

Só não gostei pq foi pouco dia e nem aproveitei a piscina. Mas em breve vou retornar.

2026-01-19 via Nuitee
A
Aline Maira extended_group br
9
Encantada com Encantus
Pros:

Hospitalidade maravilhosa, pessoas gentis e educadas

Cons:

Embora minha estadia tenha sido bem breve, seria legal as houvesse mais utensílios de cozinha nos quartos

2026-01-19 via Nuitee
R
Rennan family_with_children br
10
2026-01-13 via Nuitee
V
VITOR HUGO couple br
9
2026-01-12 via Nuitee
A
Alexandre couple br
9
Pros:

Localização e simpatia dos funcionários

Cons:

Parede do quarto suja e baratas no banheiro

2026-01-04 via Nuitee
F
Fuentes extended_group uy
9
2026-01-03 via Nuitee
M
Maria José couple br
9
Uma ótima experiência com a família.
Pros:

Café da manhã, maravilhoso, a piscina muito boa tb, proximidade de pontos turísticos.

Cons:

o controle do ar condicionado estava ruim.

2026-01-03 via Nuitee
R
Rodrigues extended_group br
4
2026-01-02 via Nuitee
S
Sara Regina da couple br
9
2025-12-28 via Nuitee
A
Avelino Antonio extended_group br
8
Pros:

Amabilidad

Cons:

Limpieza

2025-12-25 via Nuitee
R
Rafael family_with_children br
1
Ruim.
Pros:

Localização.

Cons:

Banheiros sujos. Paredes mofadas e descascadas. Fezes de gatos espalhadas pelo quintal.

2025-12-25 via Nuitee