Otis Apartment

Hotels
100 Phố Yên Hoa , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
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Review Highlights

Pros:
Great place to stay
Away from the busy old quarter
Friendly staff
Comfortable beds
Cons:
Bathroom faucet was leaking
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 00:24

Property Description

City Views and Terraces
Enjoy stunning city views and relax on the terrace at Otis Apartment, just 800 meters from West Lake.

Modern Amenities
Experience a comfortable stay with air conditioning, flat-screen TVs, kitchens, and safety deposit boxes in every unit.

Delicious Breakfast Options
Start your day with a buffet or à la carte breakfast at the on-site coffee shop, offering fresh pastries, fruits, and cheese.

Book now to experience the beauty and convenience of Otis Apartment in Hanoi.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location