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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Tour desk
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Adult only
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Public Bath
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience bright traditional décor in each room at Tzampoc Resort, complete with stunning lake views and cozy amenities like cable TV and a private fireplace in select rooms.
Relaxation and Recreation
Indulge in the outdoor pool, hydro-massage hot tub, and firewood sauna. Enjoy a variety of activities such as lake tours, hiking, kayaking, and more, ensuring a memorable stay for all guests.
Convenience and Hospitality
Start your day with a complimentary breakfast and take advantage of free Wi-Fi and parking. With the option for a private chef and nearby dining options, your culinary desires are well catered for at Tzampoc Resort.
Book now for an unforgettable stay at Tzampoc Resort, where luxury meets tranquility in Santa Catarina Palopó.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
The staff made our stay perfect
Great views and great service
Heel leuk resort. Fantastisch uitzicht vanuit de kamers op het meer. Fijn zwembad en erg aardig personeel.
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Excelente
Acceso al lugar un poco complejo y no tener una cafetera en la habitación
The property is amazing had a great view of the lake and volcanoes and room was very comfortable and the staff were all very nice and great that they have restaurant on site and the food there was very tasty
Everything was awesome the only thing would be when going to the property there are hills but it’s expected though but with rain that can be slippery but everything about the space was amazing
La vue, la chambre, la piscine, la gentillesse du personnel
Un peu à l’écart, éloigner plus difficile d’accès, une bonne montée à pied !
The location couldn't be better, the view is astonishing. Lake Atitlan is the most beautiful Lake in the world. The staff is great and helpful. the dinner restaurant was great.
Overpriced, you really just pay for the view, which is worth it. The facilities are clean, but would need a total renovation, it's getting old and for this price! no towel hangers at all in the bathroom (why is that always a problem in Latin America?), the bathroom had a bad sewer smell coming up the toilet the whole night. It was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all doors are very loose within the look, so they made loud sounds because of the wind throwing them into the frame every 10 seconds. very bad building quality. i'm a builder and all these fixes are easy fixes which doesn't cost a ton of money and would improve the hotel quality by miles.
the breakfast is ok, but the only option is Guatemalan style, which is ok but not every morning. needs more international options. the owners are Italian and you can not even get a espresso for breakfast, that's a big no no (you only understand if you're European)
Underbar personal med en servicemind utöver det vanliga. Fick en känsla av att de uppriktigt försäkte göra vår vistelse till något utöver det vanliga! Fantastiskt läge och mycket god mat!! Juniorsviten hade en fantastisk utsikt och layout
Mycket god mat i den lilla restaurangen!!
Solo la vista de la pisina
Trato del personal agitación pésima are da bar mal
La vue incroyable une terrasse privée et une mention spéciale pour la qualité de service du personnel du bar et du restaurant, des drinks excellents et une carte de restaurant incroyable et super bon.piscine et jacuzzi très sympa avec une vue sur les 3 volcans
Difficulté d accès lors de la montée vers l hôtel
De luxe en het personeel is zo mega aardig en beleefd
The view was incredible.
Overall the property was amazing but it could use some refreshing/updating. Our unit also had dozens of drain flies.
La subida en la entrada del hotel, muy fuerte no vi ninguna advertencia pero creo que se debería mencionar.
La amabilidad del personal.
El ingreso un poco inclinado.
The view is wonderful
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