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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Tour desk
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Adult only
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Public Bath
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience bright traditional décor in each room at Tzampoc Resort, complete with stunning lake views and cozy amenities like cable TV and a private fireplace in select rooms.
Relaxation and Recreation
Indulge in the outdoor pool, hydro-massage hot tub, and firewood sauna. Enjoy a variety of activities such as lake tours, hiking, kayaking, and more, ensuring a memorable stay for all guests.
Convenience and Hospitality
Start your day with a complimentary breakfast and take advantage of free Wi-Fi and parking. With the option for a private chef and nearby dining options, your culinary desires are well catered for at Tzampoc Resort.
Book now for an unforgettable stay at Tzampoc Resort, where luxury meets tranquility in Santa Catarina Palopó.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Pictures are exactly what you will see in person. Staff was excellent, specially Christian. The resort books activities for you if you arrived without a plan with transportation that will pick you up and drop you off right at the resort with reasonable prices too.
There is no AC due to the semi cool climate the resort is in. If they expect you to open up windows to let air in they should provide windows with mosquito screen to prevent the dozens of mosquitos right outside your room from coming in or at least provide a net for your bed. A lot of insects, a lot of spiders in the room. The restroom window is positioned in a way the room above can see you naked from their balcony. The drive way off the main road to enter their resort is too steep and narrow, highly recommend calling them if you are an untrained driver in this terrain to bring the car up. Engine can easily stall on the way up.
La ubicación es excelente para amanecer frente al lago
La subida es empinada, pero no imposible😅
Espectacular. Ideal para nuestra instancia recomendado
Best room ever
Location and view is amazing. Unfortunately we didn’t get the sunset but got nice clear mornings.
Breakfast was nice.
The nearby town is really peaceful compared to others on the lake.
Shower was amazing.
Need to place some umbrellas near the pool sunbeds so that there is some shade.
We ate in the restaurant 2 x nights. The food on night 1 was great. On night 2 there was a different chef and the food wasn’t as good.
The breakfast was excellent and such a beautiful place to sit and eat, looking at the amazing view.
The pool was beautiful and really the only issue with the hotel is the VERY steep road up. It is the steepest road I have ever seen and our van got stuck halfway. Contact the hotel to meet you at the bottom to pick you and your luggage up unless your driver has been there before. The hotel really has the transport up dialed in. It is definitely worth it when you get to the top!
Breakfast was amazing the views were stunning and the staff was amazing. It is also a quiet & relaxing stay.
Rooms are a little outdated but that wasn’t an issue for us.
Great views and clean. Staff was great. Food was excellent
No AC or fan to cool the room at night. You could open the window but we feared mosquitos or animals coming in. No iron to iron the clothes. Everything else was great
The staff made our stay perfect
Great views and great service
Heel leuk resort. Fantastisch uitzicht vanuit de kamers op het meer. Fijn zwembad en erg aardig personeel.
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The property is amazing had a great view of the lake and volcanoes and room was very comfortable and the staff were all very nice and great that they have restaurant on site and the food there was very tasty
Everything was awesome the only thing would be when going to the property there are hills but it’s expected though but with rain that can be slippery but everything about the space was amazing
Excelente
Acceso al lugar un poco complejo y no tener una cafetera en la habitación
La vue, la chambre, la piscine, la gentillesse du personnel
Un peu à l’écart, éloigner plus difficile d’accès, une bonne montée à pied !
The location couldn't be better, the view is astonishing. Lake Atitlan is the most beautiful Lake in the world. The staff is great and helpful. the dinner restaurant was great.
Overpriced, you really just pay for the view, which is worth it. The facilities are clean, but would need a total renovation, it's getting old and for this price! no towel hangers at all in the bathroom (why is that always a problem in Latin America?), the bathroom had a bad sewer smell coming up the toilet the whole night. It was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all doors are very loose within the look, so they made loud sounds because of the wind throwing them into the frame every 10 seconds. very bad building quality. i'm a builder and all these fixes are easy fixes which doesn't cost a ton of money and would improve the hotel quality by miles.
the breakfast is ok, but the only option is Guatemalan style, which is ok but not every morning. needs more international options. the owners are Italian and you can not even get a espresso for breakfast, that's a big no no (you only understand if you're European)
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