CONGRESS Hotel

Hotels
8.2 (143 reviews)
12 Gülarə Qədirbəyova küçəsi , Baku , az

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Variety of food
Cons:
Noise issues
Room maintenance problems
Breakfast improvement needed

Categories

Cleanliness
7.66
Several comments indicate issues with room quality and cleanliness.
Service
9.13
Many positive mentions of helpful and friendly staff.
Location
8.67
Positive remarks about the hotel's convenient location.
Room Quality
7.12
Negative comments regarding room maintenance and noise.
Amenities
8.15
Adequate amenities mentioned, but room conditions affected perception.
Value for Money
8.61
Good value for the services offered as per multiple reviews.
Food and Beverage
8.16
While there are some concerns about breakfast options, most find the food satisfactory.
Overall Experience
8.13
Overall a satisfactory experience with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 01:29

Property Description

Luxurious Accommodation
Indulge in comfortable rooms with modern amenities including flat-screen TVs and free WiFi.

Convenient Location
Located near Heydar Aliyev Cultural Center and just a short drive away from Baku Railway Station and Freedom Square.

Delicious Dining Options
Enjoy a variety of breakfast options at our buffet, continental, or vegetarian breakfast spread.

Book your stay at CONGRESS Hotel for a memorable experience in Baku today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 143 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.13
T
Tom couple nl
5
Never go there again, tv did not work.
Pros:

Location okee, breakfast normal

Cons:

We have two times payed the room en never get money back

2025-12-27 via Nuitee
A
Alla couple ru
10
Pros:

Все замечательно!!)))👍

Cons:

Кофе, и даже капучино за оплату был не очень…!😴

2025-12-26 via Nuitee
A
Alla solo_traveller ru
10
Pros:

Всё прошло замечательно!)))👍

2025-12-25 via Nuitee
M
madanayake family_with_children lk
10
Pros:

Very good hotel with clean and comfortable rooms. The bathroom was clean and well maintained. Food was tasty with different varieties; we stayed for 7 days and enjoyed the meals every day. Reception staff were friendly and helpful, and they even provided a late check-out. Highly recommended.

2025-12-23 via Nuitee
S
Shareef family_with_children ae
8
2025-12-23 via Nuitee
M
Maria extended_group ru
3
шумные номера, никакого спокойствия
Pros:

локация

Cons:

номера очень убитые, туалет маленький. кровать с подушками не удобные. очень все слышно, стоят обычные дешевые межкомнатных двери и все происходит за пределами номера вам будет слышно. так же слышно все машины, уснуть просто нереально. лучше выбирайте другой отель!

2025-12-23 via Nuitee
C
Congress.Hotel.Baku. solo_traveller az
10
Ребята на Ресепшен , Завтрак - Это было прекрасно !
Pros:

Хороший , вкусный , большой выбор завтрака , прекрасный вид из окон удобное расположение .

2025-12-23 via Nuitee
C
Cherief couple dz
9
Everything is wonderful, thank you
Pros:

A beautiful and well-organized hotel. The breakfast was varied. The staff were wonderful; there was a kind-hearted man at reception named Amen with a lovely smile. Thank you for the warm

2025-12-22 via Nuitee
S
Sadath family_with_children tz
8
Pros:

Location

Cons:

Low frequency on change of bed sheets

2025-12-21 via Nuitee
ŞAHİN solo_traveller tr
10
Fiyatına göre üst düzey hizmet veren bir otel.
Pros:

İlk girişte samimi ve güler yüzlü bir karşılama yapıldı. Çalışanların hepsi Türkçe konuşuyor, zaten hepimiz Türküz fakat kelime farklılıkları sorun oluşturmuyor çalışanlar her konuda yardımcı oluyorlar. Konum olarak harika, zaten her yere giderken taksi kullandık. Otelin konumunda taksi bulması da çok kolay ve trafik az. Tam bir fiyat performans oteli. Kahvaltısı güzel, odaların dizaynı ve temizliği harika. Tüm çalışanlara çok teşekkür ediyoruz. Biz bebeğimizle konakladık bebek olduğu için de resepsiyondaki arkadaşlar devamlı bir ihtiyacımız olup olmadığını sordular, ilgi alaka mükemmeldi.

Cons:

Beğenmediğim hiç bir konu yok. Otel sahibinden en alt çalışana kadar herkese teşekkürler.

2025-12-21 via Nuitee
N
Nedim solo_traveller tr
5
2025-12-21 via Nuitee
I
Ibrahim family_with_children ae
8
Good value for money and helpful staff
Pros:

The staff was very friendly and helpful the pick up and drop off from airport was easy and the location

Cons:

The electricity plugs most of them not working properly and the breakfast has limited options but it was tasty

2025-12-20 via Nuitee
E
Emil solo_traveller ge
8
Pros:

The staff at the hotel were very helpful and friendly.

2025-12-19 via Nuitee
Айнур couple kz
7
2025-12-17 via Nuitee
M
Metin couple tr
10
Bakü’ye tekrar geldiğimde tekrar konaklayacağım.
Pros:

Resepsiyon görevlileri Türkçe biliyor, güler yüzlü ve her konuda yardımcı oluyorlar.

2025-12-15 via Nuitee
A
Anton family_with_children sk
2
Cons:

They didn’t provide a baby grip which was booked and confirmed by the hotel

2025-12-15 via Nuitee
P
Peter couple nl
8
Prima hotel, aanbevelenswaardig
Pros:

Op loopafstand van de belangrijkste punten waar we wilden zijn, uitgebreid ontbijt en zorgzame en behulpzame staf

Cons:

Er was geen kluisje op de kamer

2025-12-15 via Nuitee
N
Nayeem family_with_children ae
8
Good stay with family !!
Pros:

It was good stay..staff are very friendly & helpful
Thanks to Mr Amin..

Cons:

Breakfast can improve

2025-12-14 via Nuitee
P
Petra family_with_children nl
8
2025-12-14 via Nuitee
B
Burak3444 family_with_children tr
10
2025-12-14 via Nuitee