Wyndham Merida

Hotels
•
Wyndham Hotels & Resorts
7.9 (113 reviews)
Avenida Colon. Colonia Garcia Gineres , Mérida , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.61
Several reviews mention issues with cleanliness and maintenance.
Service
9.08
Staff mentioned as very friendly and helpful by multiple reviews.
Location
9.12
Consistently praised for its excellent location.
Room Quality
7.07
Rooms were generally comfortable but some reports of noise and outdated facilities.
Amenities
7.6
Amenities received a mix of praise and concerns about maintenance.
Value for Money
8.06
Good value mentioned, but some complaints about conditions impacting this.
Food and Beverage
7.61
Breakfast and restaurant services had mixed reviews.
Overall Experience
8.08
Overall good experience despite highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:31

Property Description

Luxurious Amenities

At Wyndham Merida, indulge in the outdoor swimming pool, fitness centre, and free Wi-Fi. The air-conditioned rooms boast modern decor, flat-screen TVs, and private balconies.

Culinary Delights

Savor local and international cuisine at La Casona Colon restaurant or unwind with a drink at La Raspa bar. Room service is available for a cozy night in.

Convenient Location

Located next to Las Americas Park and close to Merida's main attractions, including the Cathedral and Paseo Montejo Promenade, Wyndham Merida offers the perfect blend of relaxation and exploration.

Book your stay at Wyndham Merida now and experience luxury and convenience in the heart of Merida!

Important information:

Please note that all nonrefundable reservations cannot be canceled or changed.

Rooms with pool view are subject to availability when booking the Superior King Room.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 113 reviews
Cleanliness: 6.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
V
Valdez • extended_group • mx
9
2026-02-11 • via Nuitee
R
Ruben • family_with_children • mx
8
Buena Opción, pero puede mejorar
Pros:

la ubicación, el servicio del personal

Cons:

les falta mas mantenimiento a las instalaciones

2026-01-31 • via Nuitee
J
Jorge • family_with_children • mx
8
Pros:

La tranquilidad

Cons:

La alberca pequeña y con poca disponibilidad

2026-01-31 • via Nuitee
S
Silvia • solo_traveller • mx
9
2026-01-29 • via Nuitee
S
Silvia • family_with_children • mx
9
Pros:

las camas, la ducha

Cons:

la piscina no se sabe si esta limpia o sucia y la temperatura no logre saber si era ambiente o con calefacción

2026-01-29 • via Nuitee
S
Silvia • family_with_children • mx
9
Muy bien
Pros:

el desayuno muy bueno , las camas confortables silencioso, y el.personal amable

Cons:

Que la habitación olía a humedad

2026-01-27 • via Nuitee
A
Adelina • family_with_children • br
8
Pros:

Acolhimento dos funcionários. Ar condicionado.

Cons:

O hotel precisa investir em reformas e atualizações.

2026-01-25 • via Nuitee
H
HERNANDEZ • family_with_children • mx
9
2026-01-25 • via Nuitee
S
Shaun • couple • us
8
An overall positive experience with some caveats …
Pros:

Overall this was a pleasant experience. The “front desk” staff was outstanding and the location is good. The housekeeping staff was top notch. Our room was perfect every time we returned.

Cons:

I wish the room had a refrigerator. It’s tough to not have any way to cool food or drinks. The balcony we had was very small - no room to sit down, and barely enough to stand.

2026-01-24 • via Nuitee
S
Sergio • family_with_children • us
6
Pros:

Clean and nice

Cons:

Breakfast !!so poor!!

2026-01-24 • via Nuitee
S
Silvia • couple • ch
1
Old building Poor maintenance Poor cleaning Rooms dirty with bedsheets re utilized (hairs on the pillows etc ) Very l
Pros:

Nothing

Cons:

Old building
Poor maintenance
Poor cleaning
Rooms dirty with bedsheets re utilized (hairs on the pillows etc )
Very loud next to construction area

2026-01-19 • via Nuitee
R
Reinaldo • solo_traveller • mx
10
2026-01-19 • via Nuitee
A
Annie delia • couple • mx
10
Excelente por el hotel
Pros:

Me gusto la piscina, me gusto el restaurante, me parece muy tranquilo el espacio. la verdad que nos parecio super bueno el lugar y regresaremos

Cons:

Hubo una chica del personal que tenia un poco la expresión como de fastidio y era muy seca al atender, pero tampoco fue grosera

2026-01-19 • via Nuitee
S
Silvia Elena • couple • mx
7
Pros:

Está bonito y bien ubicado

Cons:

El servicio del restaurante es muy lento y en general la atención es muy lenta

2026-01-19 • via Nuitee
O
Ortega • extended_group • us
2
Neither the staff nor the services met my expectations.
Pros:

The location was close to paseo Montejo.

Cons:

When we first checked in, the staff checking us in didn’t even look up to greet us and just mumbled, “okay”. The second day, we had no water and when we got back to the hotel that night, the water coming out of the shower was brown. The third day, the restaurant service was terrible and took forever to serve us. We also went into their Starbucks and waited more than 10 minutes for someone to even come into the shop and take our order. The room in general did not feel clean, they did not sweep our rooms or clean the bathroom very well. The sheets and pillow covers felt and smelt humid and musty. Overall, the stay was terrible and for the price, I would not recommend it.

2026-01-19 • via Nuitee
M
martinez • family_with_children • mx
9
Pros:

La infraestructura es muy bonita.. la iluminación cálida.. las camas super cómodas

Cons:

Me.hubiera gustado que tuviera frigobar

2026-01-08 • via Nuitee
J
Juan Carlos • family_with_children • mx
10
Pros:

La ubicación y la atención del personal

Cons:

Que olía un poco a humedad pero creo es normal en una ciudad en medio de la selva.

2026-01-05 • via Nuitee
R
Rud • solo_traveller • us
8
Ottimo rapporto qualità prezzo
Pros:

Il concierge molto simpatica e utile

Cons:

La struttura est un po umida

2026-01-03 • via Nuitee
F
Fabiana • family_with_children • hk
4
Cons:

The breakfast was not good. Besides there was a construction going and very early in the morning there was a lot of banging noice just outside the room.

2026-01-01 • via Nuitee
G
Gabriel Eduardo • family_with_children • mx
10
Amena y reconfortante
Pros:

Habitaciones limpias y amplias

2025-12-30 • via Nuitee