Auberge Ostapé

Hotels
9.3 (42 reviews)
Domaine Chahatoa , Bidarray , fr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great food
Cons:
Inconsistent service
Issues with room amenities

Categories

Cleanliness
8.59
General sentiment indicates room issues, specifically with cleanliness aspects being below expectations.
Service
9.56
Most reviews highlight the friendliness of the staff, although some mention it could be improved.
Location
10
Repeatedly praised for stunning location and beautiful surroundings.
Room Quality
8.6
Some guests felt rooms were not up to standard for the price paid, with limited character.
Amenities
9.55
Amenities like the pool and restaurant were well-received, though there were hints about specific issues.
Value for Money
8.58
The pricing seems high relative to the experience given some disappointing aspects.
Food and Beverage
9.54
Food quality received positive remarks, especially during meals.
Overall Experience
9.99
Overall enjoyment was high, with many aspects appreciated despite some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:00

Property Description

Luxurious Accommodation
Ostapé, a 5-star hotel nestled in the picturesque village of Bidarray, offers a blend of historic charm and modern elegance. Stay in beautifully decorated guest rooms in a 17th-century manor house or traditional Basque-style villas, each with stunning mountain views from a private balcony or terrace.

Gourmet Dining Experience
Indulge in the gastronomic delights of the region at Hotel Ostapé's restaurant, where fresh, local ingredients are transformed into culinary masterpieces. Immerse yourself in the flavors of Basque cuisine while enjoying the serene ambiance of the dining area.

Relaxation and Wellness
Unwind and rejuvenate with a range of wellness facilities including a heated pool, sauna, fitness center, and massage rooms offering various treatments. Whether you opt for a full-body massage or a quick neck massage, the dedicated staff ensures a tranquil experience.

Experience the epitome of luxury and comfort at Ostapé - book your stay now for an unforgettable getaway.

Important information:

Our "Lore Ttipia" restaurant welcomes you for dinner from 7.15pm to 9.30pm, and for lunch from 12.15pm to 1.30pm.
Our closing days are subject to change, so please ask at reception.
Please note that we offer a bistronomic menu for dinners from Monday to Wednesday and a gastronomic menu from Thursday to Sunday, for lunch and dinner.
Please note that you must reserve your table in advance. We will not be able to welcome you without a reservation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 42 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.99
A
Adela • couple • es
8
2026-03-31 • via Nuitee
E
Edward • couple • us
5
2026-03-30 • via Nuitee
E
Eric • couple • ma
5
Les prestations sont en dessous d’un
Pros:

Très bon petit déjeuner
Chambre très confortable et très agréable

Cons:

Service pas à la hauteur d’un 5 étoiles
Le personnel est très aimable et poli mais n’est pas au service de ses clients.
Personne n’est à la piscine, impossible de commander à boire ou des snacks, l’eau citronnée en libre service était épuisée et personne pour en remettre
Voiturette électrique disfonctionnant sans support
Le plus décevant a été le restaurant bistronomique d’une qualité très moyenne !!

2026-01-19 • via Nuitee
S
SANTELLI • family_with_children • fr
9
A refaire absolument
Pros:

L'emplacement au milieu des collines, le calme grace aux golfettes, le cri des chouettes la nuit, la gentillesse du personnel, la qualité de l'hébergement.

Cons:

Avoir trop chaud en rzison d'un dereglement du chauffage au sol et devoir dormir fenetre ouverte ...

2025-12-30 • via Nuitee
M
Marta • couple • es
8
Relax y recomendable
Pros:

La ubicación y entorno

Cons:

La decoración de las habitaciones se podría mejorar

2025-12-04 • via Nuitee
F
Fabrice • couple • fr
8
2025-11-27 • via Nuitee
M
Marina • couple • fr
10
2025-11-16 • via Nuitee
J
Jérôme • couple • fr
8
Une parenthèse enchantée.
Pros:

L’emplacement, le décor, la vue, le personnel adorable, le confort .

Cons:

Dommage que le hammam n’ait pas été fonctionnel, je m’attendais à une autre vue et chambre, par rapport à mon choix.

2025-11-15 • via Nuitee
P
Pascal • couple • fr
9
2025-11-01 • via Nuitee
M
Mert • couple • tr
10
Olaganustu
Pros:

Muhteşem bir otel ve restoran deneyimi.

Müthiş bir huzur ve sessizlik.

Otopark’a otomobilinizi bıraktıktan sonra size bir buggy veriyorlar ve tesis içinde buggy ile dolaşıyorsunuz. Doğanın içerisinde enfes bir ortam yaratılmış.

Özellikle güzel bir havada restoranda tüm gün oturabilirsiniz, öyle bir manzarası var.

Restoran olarak sürekli farklı şeflerin olduğu akşamlar oluyor. Menü çok kısıtlı ancak olan her şey çok lezzetli. Hayatımda yediğim en lezzetli deniz tarağını yedim.

Kahvaltı da her şey lezzetli ve güzel bir menüsü vardı.

Açık ama ısıtılan bir havuzu var. Gelirken mayo getirmeyi unutmayın :).

2025-10-29 • via Nuitee
M
myriam • solo_traveller • fr
10
Un moment dors du temps
Pros:

L’accueil , l’originalité, l’emplacement

2025-10-16 • via Nuitee
A
Arnaud • couple • fr
8
Une belle déconnexion
Pros:

Le cadre général, l’emplacement, la vue depuis la piscine et le restaurant. Belle qualité d’accueil et de service. Le menu découverte du restaurant gastronomique, qualité des produits et attention du personnel. Petit déjeuner très bien. Bravo !

Cons:

Un peu déçus par la suite que nous avions réservée compte tenu du prix. De l’espace certes, mais un manque de caractère et d’attention dans la décoration, laquelle manque de partis pris et de chaleur alors que tout est là pour en faire un lieu singulier. Literie assez moyenne.

2025-10-13 • via Nuitee
D
Donatienne • family_with_children • fr
10
2025-10-12 • via Nuitee
J
Jeremy • couple • gb
9
Peaceful, beautiful and very comfortable.
Pros:

Superb breakfast
Quality food

Cons:

Pillows! Hard and small

2025-09-18 • via Nuitee
A
Anne • family_with_children • fr
10
Pros:

Le panarama exceptionnel, l'accueil du personnel

Cons:

Pb de wifi, ecran télévision très peti

2025-09-12 • via Nuitee
P
PINTO • couple • fr
10
2025-09-02 • via Nuitee
A
AUDREY • couple • fr
10
2025-08-29 • via Nuitee
M
Myriam • couple • fr
8
Pros:

Une bulle temporelle ! Un endroit slow life exceptionnel.

Cons:

La climatisation très bruyante dans la chambre. Pour un hotel de ce standing, c'est dommage.

2025-08-21 • via Nuitee
D
Dominique Michel • couple • fr
10
Une parenthèse de rêve
Pros:

Parfait .très varié. Produits locaux et fait maison cadre idylique

2025-08-11 • via Nuitee
B
Bas • couple • nl
8
2025-07-23 • via Nuitee