Comfort Suites Clarksville near Governors Square Mall

Hotels
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Comfort Suites
7.6 (712 reviews)
115 Fairbrook Place , Clarksville , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/front-desk staff
Clean rooms (reported by several guests)
Comfortable beds
Quiet, convenient location
Ample parking and lighting
Good value for money
Spacious rooms (some reports)
Helpful staff
Cons:
Inconsistent cleanliness (mold, bad odors, not cleaned properly)
Worn/old furniture and stained towels/pillows
Cold pool
Breakfast quality and limited choices
AC/room maintenance issues (AC barely worked, creaky tub/shower, slanted bed)
Occasional rude/discriminatory staff incidents
Housekeeping knocking/room-entry issues
Brushy area/nearby homeless encampment (per one report)

Categories

Cleanliness
6.2
Mixed signals: several guests praised clean rooms, but multiple reports of bad smells, mold on ceilings, stained/worn towels and pillows, rooms not properly cleaned and gnats at breakfast led to an overall below-average cleanliness score.
Service
8.6
Generally strong front-desk and counter staff noted as friendly and helpful; several guests explicitly praised staff hospitality. Offset by a few serious negative incidents (rude behavior, alleged discrimination, housekeeping knocking issues), but positive staff interactions were more frequently mentioned.
Location
9
Consistently praised: quiet location off the main strip, convenient to local businesses, good parking and lighting. Some noted a small cemetery nearby (not usually a deterrent).
Room Quality
6.6
Mixed room quality: many guests reported comfortable beds and spacious rooms, but there were multiple complaints about old/worn furniture, slanted beds, AC barely working, unpleasant odors and mold—resulting in a below-average room quality score.
Amenities
7.6
Amenities were adequate but inconsistent: the indoor pool was noted as cold by several guests and housekeeping/maintenance issues were reported; breakfast offerings varied (some positive, some lacking). Overall average for this tier.
Value for Money
8.6
Several guests explicitly called this an excellent value for money and highlighted reasonable pricing for what was offered, supporting a strong value rating despite other service/cleanliness concerns.
Food and Beverage
6.6
Breakfast received mixed-to-negative feedback: comments ranged from 'okay' with limited choices to 'nasty' and early removal of items; overall food & beverage sentiment is below average.
Overall Experience
7.6
Overall sentiment is mixed but leans slightly positive: many guests reported pleasant stays, friendly staff and quiet location, while a minority experienced significant issues (cleanliness, rude staff). The aggregated overall experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Convenient Location near Fort Campbell Kentucky

Local Attractions and Points of Interest
The Comfort Suites hotel is conveniently located near Fort Campbell Kentucky, with local attractions like Beachaven Vineyards and Winery, Austin Peay State University, and the Customs House Museum and Cultural Center just a stone's throw away.

Historic Collinsville Living History Museum
Explore the nearby Historic Collinsville living history museum, featuring restored log cabins, Pioneer-era buildings, wildlife center, Civil War reenactments, and more for a unique experience during your stay.

Modern Amenities and Features
Enjoy a comfortable stay with fully equipped kitchens, free continental breakfast, high-speed internet, exercise room, and more. The rooms are well-appointed with convenient amenities like sofa sleepers, flat-screen TVs, and fully equipped kitchens.

Book your stay at Comfort Suites for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 712 reviews
Cleanliness: 6.2
Service: 8.6
Location: 9
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 6.6
Overall Experience: 7.6
A
Allen • solo_traveller • us
8
2026-11-04 • via Nuitee
J
Jorita • family_with_children • us
8
2026-10-30 • via Nuitee
C
Cynthia • family_with_children • us
7
2026-10-30 • via Nuitee
M
Matthias • solo_traveller • de
8
Nice Hotel
Pros:

Very friendly staff, good and clean rooms, very comfortable beds in a relatively quiet location.
Excellent value for money.

2026-10-30 • via Nuitee
W
warren • family_with_children • us
7
Pros:

bed was comfortable

Cons:

facilities a bit worn out

2026-10-26 • via Nuitee
R
Randall • solo_traveller • us
9
Rooms were clean and comfortable staff was helpful
Pros:

Rooms were clean

2026-10-26 • via Nuitee
R
Richard • couple • us
8
2026-10-24 • via Nuitee
R
Ray • couple • us
10
2026-10-18 • via Nuitee
J
Julie • couple • us
9
Very pleased with our stay
Pros:

Convenient to local businesses.

Cons:

Indoor pool was cold

2026-10-14 • via Nuitee
M
Michele Grimmett • solo_traveller • us
10
Will always be our go to home away from home!
Pros:

The counter ladies were great. Always had a smile, spoke freely which made me feel more like.home then any inconvenience. The staff is great.

Cons:

The only thing that was a little irritating was the housekeeping staff knocking on the door and walking away before we could answer. They could have waited until we answered.

2026-10-12 • via Nuitee
P
Parlethia • couple • us
10
2026-10-12 • via Nuitee
A
Anthony • couple • us
8
2026-10-10 • via Nuitee
F
Figueroa • couple • us
10
Pros:

Good people

2026-10-08 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-09-15 • via Nuitee
B
Brianna • couple • us
8
2026-09-11 • via Nuitee
C
Candace • solo_traveller • us
1
My experience was horrible. I need half of my money back from the inconvenience I encounter.
Pros:

Nice area

Cons:

My room air conditioner barely worked. Alot of gnats was around the found for breakfast. My smelled bad. No iron in the room. My phone didnt worked. The room wasnt cleaned properly.

2026-09-07 • via Nuitee
K
Kimber • solo_traveller • us
8
2026-09-05 • via Nuitee
D
Dallas & Mark McDonald • solo_traveller • us
10
Great Hotel
Pros:

Cleanliness, very friendly.

Cons:

The pool was kinda cold. But the rest was great.

2026-09-04 • via Nuitee
A
Anna • family_with_children • us
3
Pros:

Convince

Cons:

The property smells bad, bathroom toilet didn’t work good, furniture very old and smelly, towels are worn out with stains, pillows need to be updated

2026-09-04 • via Nuitee
L
Luebke • solo_traveller • us
5
I wouldn’t stay here again
Pros:

Location

Cons:

It is not clean. The walls in the common area are very dirty. In my room, there was mold on the ceilings.

2026-08-30 • via Nuitee