Clarion Pointe Spring - Houston North

Hotels
8.2 (204 reviews)
21835 North Fwy , Spring , US

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Children allowed

Facilities

Non-smoking rooms

Review Highlights

Pros:
Clean, updated rooms and comfortable beds (many mentions)
Convenient/good location
Quiet stays reported by multiple guests
Decent breakfast available (though inconsistent)
Workout/fitness area available
Helpful reception staff noted in some reviews
Cons:
Safety concerns and loitering in parking lot
Service issues: rude/unavailable staff, strict payment policies, refund problems
Housekeeping problems in some cases (dirty room, condoms found, ants, short-staffed)
Noisy other guests during the night
Inconsistent breakfast quality
Billing issues: double charges, required deposits
Lack of pool and poor signage/driveway visibility

Categories

Cleanliness
8.9
Mostly reported as clean and newly renovated in many reviews (clean rooms, soft beds); however there are notable isolated issues (ants in the bathroom, a room found with condoms, inconsistent housekeeping).
Service
6.5
Several complaints about staff availability and attitude (front desk unattended, unhelpful or rude staff, refusal of refunds, strict payment enforcement); a few mentions of a good receptionist.
Location
9.2
Frequently praised as a convenient/great location; a few operational concerns (poor drive-in signage, visibility from frontage road) and safety concerns from loitering in the parking area.
Room Quality
8.6
Rooms often described as nice with clean beds and new furnishings, but some guests reported problems (bright exterior lights affecting sleep, blinds/air-unit issues, ants, isolated unsanitary rooms).
Amenities
8.7
Basic amenities present (workout area, breakfast) and rooms appear updated; guests noted absence of a pool and occasional short-staffing affecting housekeeping/breakfast service.
Value for Money
6.8
Multiple complaints about deposits, being charged twice, perceived overpricing, and refund/payment handling—several guests felt the stay was not worth the cost.
Food and Beverage
7.9
Breakfast quality is inconsistent across reviews (some call it perfect, others describe it as very poor); available but variable in quality and presentation.
Overall Experience
9
Many guests report clean, quiet, and satisfactory stays with convenient location; however, recurring service, billing, and occasional safety/cleanliness incidents temper some experiences—overall trend leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Convenient Location
Modern Amenities
Close to Major Attractions

Experience comfort and convenience at Clarion Pointe. Located just a short distance from popular attractions like Cynthia Woods Mitchell Pavilion and Minute Maid Park, our hotel is the perfect choice for travelers looking to explore Spring. Unwind in our modern rooms equipped with a fridge, ensuring a pleasant stay. With easy access to Houston Arboretum and Nature Center, as well as George Bush Intercontinental Airport, your stay with us will be both enjoyable and stress-free. Book your stay now at Clarion Pointe for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 204 reviews
Cleanliness: 8.9
Service: 6.5
Location: 9.2
Room Quality: 8.6
Amenities: 8.7
Value for Money: 6.8
Food and Beverage: 7.9
Overall Experience: 9
C
Christine • solo_traveller • us
10
2026-11-07 • via Nuitee
L
Langston • extended_group • us
2
IT WAS TERRIBLE
Pros:

nothing

Cons:

I had to leave due to how uncomfortable the bed was and I requested a refund as we had only been there for 4 hours. they would not give me a refund and the front desk was rude about the comfortability of the bed and how bad the room smelled. I do not recommend this location.

2026-11-06 • via Nuitee
C
CV2797 • couple • us
4
Filthy floors, foul-smelling bedding, and an uncomfortable atmosphere.
Pros:

Check-in was straightforward, and the woman at reception was pleasant, although not particularly welcoming. At first glance, the room appeared clean and presentable, and the bathroom itself was reasonably clean. Unfortunately, those initial positives didn't hold up once we spent some time in the room.

Cons:

We felt uncomfortable from the moment we arrived, with people congregating and smoking marijuana around the parking lot. The room was extremely humid, the bedding smelled strongly of body sweat, and there were long hairs scattered across the floor. The floors were so filthy that my socks turned BLACK, and I had to throw them away! We wore shoes throughout our stay because the flooring was disgusting. The shower drain was clogged, leaving us standing in dirty water, and people talking loudly outside kept disturbing us, including at 9 a.m. when three men woke us up directly outside our window. Between the poor cleanliness, noise, and unsettling atmosphere, we were relieved to leave.

2026-11-02 • via Nuitee
A
Adrianna • couple • us
8
2026-10-24 • via Nuitee
R
Robin • solo_traveller • us
1
Cons:

Upon arriving at hotel, there were many people loitering in the parking lot. I did not feel safe even getting out of my car. The hotel rooms open to the outside and I had serious concerns about the people in the parking lot. I could see into the front lobby without getting out of my car and could tell that no one was at the front desk. Since it was about 10:30PM and I did not feel safe getting out of my car, I left the property and book another hotel. Unacceptable!

2026-10-24 • via Nuitee
E
Elsholkami • solo_traveller • ca
8
2026-10-20 • via Nuitee
J
Jonathan • couple • us
1
Will not stay there again.
Pros:

It was clean

Cons:

Sketchy with sketchy people just hanging around. Did not feel safe.

2026-10-18 • via Nuitee
I
Isabella • extended_group • us
1
It sucked
Pros:

Nothing

Cons:

Everything

2026-10-18 • via Nuitee
D
Dimitrius • couple • us
1
Not worth the money,
Pros:

Room was nice, bed was clean

Cons:

Other guests were very loud, all throughout the night, until 4 in the morning. Staff did not care, only said "oh we talked to them they will be leaving tomorrow." There were also ants in the shower/bathroom. Breakfast was very poor quality.

2026-10-11 • via Nuitee
R
Ricardo • couple • us
7
2026-10-10 • via Nuitee
M
Martha • couple • us
10
2026-09-19 • via Nuitee
E
Ezernack • couple • us
5
Overall, it was nice!
Pros:

It was clean and smelled nice, bed were soft!

Cons:

At night time it was like day time in the room because of the lights outside and I didn’t like how the blinds was flying open because of the air unit. Made me kind of nervous because people walking by can see in

2026-09-07 • via Nuitee
B
Brown • couple • us
2
Poorly managed
Pros:

They moved us to a different room

Cons:

They put us in a dirty room with condoms everywhere. It was really late and we’ve been drive all day with our toddler we get unpacked to realize we have been put in an unsanitary room and then we had to load everything up and go to a different room. Once we got into the new room a worker just walked in using a key without knocking or anything. I asked for a discount or some kind of refund and they refused.

2026-09-04 • via Nuitee
J
jahkeim • couple • us
8
2026-08-27 • via Nuitee
S
Sheretta • solo_traveller • us
4
Good for last minute
Pros:

It was decent

Cons:

Very short staff

2026-08-26 • via Nuitee
D
Desmond • couple • us
8
2026-08-24 • via Nuitee
T
Timothy • solo_traveller • us
1
Pros:

Location

Cons:

They're short handed on house keepers my room wasn't clean

2026-08-24 • via Nuitee
A
Adrian • couple • us
10
2026-08-24 • via Nuitee
A
Adrian • solo_traveller • us
10
Terrific
Pros:

Convenient, clean, nice, wonderful!

Cons:

Nothing

2026-08-23 • via Nuitee
Z
Zhane • couple • us
4
Stayed for work. Got kicked out while at work because wasn’t there to make payment.
Pros:

Location
And workout area

Cons:

Staff not friendly. No matter how long you stayed with them the kick you out if payment 5 mins late. Overpriced for minimum amenities

2026-08-22 • via Nuitee