Poolside Villa

Hotels
8.2 (1269 reviews)
#18, St 21, Khan Chamka Morn, Tonle Bassac , Phnom Penh , KH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food and beverage options
Cons:
Noise issues
Smoking odor in rooms
Bar closing time

Categories

Cleanliness
7.56
Rooms smelled of cigarettes and there were noise issues, affecting cleanliness sentiment.
Service
8.73
Staff were described as friendly and helpful in multiple reviews.
Location
8.87
The hotel location was frequently mentioned as ideal and convenient.
Room Quality
7.72
Rooms varied in quality; some had issues with noise and darkness.
Amenities
8.05
Amenities like the pool and dining options were generally positively reviewed.
Value for Money
8.21
Good value noted consistently in the context of location and service.
Food and Beverage
8.36
Food quality was mentioned positively, though some bar timing was criticized.
Overall Experience
8.13
General sentiment indicates a very good experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:30

Property Description

Luxurious Poolside Villa in Phnom Penh

Outdoor Oasis: Dive into relaxation at the outdoor swimming pool surrounded by a lush garden.

Exquisite Dining & Leisure: Indulge in delectable meals at the on-site restaurant and unwind at the shared lounge and bar.

Explore & Unwind: Discover nearby attractions like Aeon Mall Phnom Penh and Chaktomouk Hall, then return to your comfortable room with city views.

Experience the perfect blend of leisure and convenience at Poolside Villa. Book now for an unforgettable stay!

Important information:

Bank will charge 3% extra fee if you pay with credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1269 reviews
Cleanliness: 7.56
Service: 8.73
Location: 8.87
Room Quality: 7.72
Amenities: 8.05
Value for Money: 8.21
Food and Beverage: 8.36
Overall Experience: 8.13
J
Julie Evelin • solo_traveller • no
6
2026-11-07 • via Nuitee
T
TAL • couple • il
8
Pros:

מיקום טוב על הרבה מסעדות וברים

Cons:

לא הסכימו להביא לנו עוד שמיכה וזה היה ממש מצער כי ישנו 2 חברים ורצינו לכל אחד שמיכה

2026-11-03 • via Nuitee
M
Meunier • couple • fr
10
2026-10-29 • via Nuitee
A
Abdi • couple • se
1
👎🏽
Pros:

👎🏽

Cons:

👎🏽

2026-10-25 • via Nuitee
N
Nadine • couple • gb
9
Easy stay in good location
Pros:

Big spacious room, lovely pool and bar area with a pool table. Close to restaurants and bar and then a grab or 25 minute walk to local attractions.

Cons:

Karaoke in the are went on until 6am which did wake us up. Great if that’s what you’re looking for but not quite what we were expecting…

2026-10-24 • via Nuitee
S
Sreynin • couple • au
10
Pros:

Cook tail

2026-10-21 • via Nuitee
A
Abdi • couple • se
1
No good 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Pros:

A Serious Complaint About Poolside Villa Hotel

I had a very frightening and unpleasant experience at Poolside Villa Hotel. I believe I was treated unfairly and possibly discriminated against because I am Somali.

I am a Somali person and a Swedish citizen. I had been staying in this country for three weeks and booked my accommodation through Booking.com. I wanted to extend my stay for another two weeks.

Unfortunately, I lost my mobile phone, which I had been using to communicate with others. I needed the phone to stay in contact with people until I returned to Sweden. I informed the hotel about my situation, but instead of treating me with understanding and respect, the staff treated me very badly.

At around 2:00 a.m., the hotel staff pressured me to pay money and told me that many people were coming. I felt threatened and was afraid that they might harm or even kill me. They also closed the door, which made me feel trapped and extremely unsafe. I genuinely feared for my life.

This was a deeply distressing experience, and I do not believe any guest should ever be treated this way. I felt intimidated, unsafe, and disrespected.

I am sharing my experience to warn other travellers and to ask Booking.com to take this complaint seriously. I request that the incident be investigated and that appropriate action be taken.

I strongly advise other travellers to exercise caution before booking Poolside Villa Hotel. Every guest deserves safety, dignity, and respectful treatment, regardless of their nationality or background.

Cons:

A Serious Complaint About Poolside Villa Hotel

I had a very frightening and unpleasant experience at Poolside Villa Hotel. I believe I was treated unfairly and possibly discriminated against because I am Somali.

I am a Somali person and a Swedish citizen. I had been staying in this country for three weeks and booked my accommodation through Booking.com. I wanted to extend my stay for another two weeks.

Unfortunately, I lost my mobile phone, which I had been using to communicate with others. I needed the phone to stay in contact with people until I returned to Sweden. I informed the hotel about my situation, but instead of treating me with understanding and respect, the staff treated me very badly.

At around 2:00 a.m., the hotel staff pressured me to pay money and told me that many people were coming. I felt threatened and was afraid that they might harm or even kill me. They also closed the door, which made me feel trapped and extremely unsafe. I genuinely feared for my life.

This was a deeply distressing experience, and I do not believe any guest should ever be treated this way. I felt intimidated, unsafe, and disrespected.

I am sharing my experience to warn other travellers and to ask Booking.com to take this complaint seriously. I request that the incident be investigated and that appropriate action be taken.

I strongly advise other travellers to exercise caution before booking Poolside Villa Hotel. Every guest deserves safety, dignity, and respectful treatment, regardless of their nationality or background.

2026-10-20 • via Nuitee
H
Hugo • solo_traveller • nl
8
Pros:

Quiet room, good bathroom, good location

Cons:

Small sided room but fine, bed is on the hardside which inwas fine with

2026-10-16 • via Nuitee
B
Bergin • solo_traveller • fr
8
Pros:

Un hôtel bien pour visiter Phnom Penh.

Cons:

Je suis resté 6 jours et mes poubelles n’ont jamais été vidé.

2026-10-15 • via Nuitee
T
TADAHISA • solo_traveller • kh
10
2026-10-13 • via Nuitee
J
JEAN CLAUDE • solo_traveller • fr
8
Pros:

Acceuil sympa ambiance conviviale lit confortable

Cons:

Ras

2026-10-07 • via Nuitee
C
Coral • solo_traveller • za
10
2026-09-15 • via Nuitee
C
Coral • solo_traveller • za
10
2026-09-15 • via Nuitee
Инна • solo_traveller • ru
10
2026-08-23 • via Nuitee
D
Danny JB • solo_traveller • gb
8
Pros:

The location is in a very active area but it's set back enough that you can still be in the mix but ok if you don't want to

Cons:

There can be a disconnected and detached vibe for Cambodia, but that's not always a bad thing.

2026-08-23 • via Nuitee
J
Jason • solo_traveller • kh
10
Excellent place to stay
Pros:

Best hostel I’ve stayed

Cons:

Nothing

2026-08-22 • via Nuitee
J
Jason • solo_traveller • kh
10
I’ve enjoyed this hostel
Pros:

Amazing place to stay

Cons:

Nothing

2026-08-22 • via Nuitee
O
Oana • solo_traveller • fr
9
Pros:

Très bon hôtel pour un séjour dans la capitale. Il est proche des lieux touristiques. Sa piscine n'est pas négligeable pour une pause fraîcheur !
Le personnel est très agréable

2026-08-19 • via Nuitee
L
Lawrence • solo_traveller • ca
9
Pros:

Always love it here...my home away from home..amazing staff!

2026-08-17 • via Nuitee
C
Chinglish • solo_traveller • pk
10
2026-08-14 • via Nuitee