Hotel Chuburna

Hotels
7.4 (121 reviews)
Calle 7 Y Calle 8 Hotel Chuburna , Chuburná , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Shallow end
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Cons:
Lack of air conditioning in rooms
Limited TV control

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel, but some mentioned areas that needed improvement.
Service
8.3
Service was generally efficient and friendly, with occasional complaints about specific wait times.
Location
8.1
The hotel's location near key attractions and public transport was a highlight for many guests.
Room Quality
7.8
Rooms were comfortable and spacious, though some guests noted issues like lack of air conditioning and TV volume control.
Amenities
7.2
Guests found the provided amenities satisfactory, but some wished for additional services like a spa.
Value for Money
6.9
Opinions on pricing were mixed, with some feeling the services justified the cost while others found it high.
Food and Beverage
7.3
The breakfast and dining options received positive feedback overall, although some guests desired more variety.
Overall Experience
8
Most guests had a positive experience at the hotel and would recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 04:28

Property Description

Outdoor Swimming Pool and Terrace
Hotel Chuburna offers a relaxing stay with its outdoor swimming pool and terrace, perfect for unwinding under the sun or enjoying a refreshing dip.

Comfortable Accommodations
Each room at Hotel Chuburna features a flat-screen TV and a private bathroom with a shower, ensuring a comfortable and convenient stay for all guests.

Convenient Location
Conveniently situated near popular attractions like Mundo Maya Museum and Yucatan International Convention Centre, Hotel Chuburna is the ideal choice for travelers seeking both leisure and business opportunities.

Experience the perfect blend of comfort and convenience at Hotel Chuburna. Book your stay now for a memorable experience.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 121 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
E
Eduardo • couple • mx
7
Pros:

Ubicación e instalaciones generales bien

Cons:

La habitación no tenía aire acondicionado y la televisión no tenía control para bajar el volumen

2025-07-14 • via Nuitee
A
Anonymous • young couple • mx
10
Exceptional
2025-06-30 • via Nuitee
A
April • young couple • gb
10
Peaceful, colourful and friendly vibes….a little paradise with a cool pier!
Pros:

Brilliant stay, e cell ent people there. Juan was very kind and attentive to our needs. Really colourful and happy feeling place…got a good vibe! Pool is wonderful and the space is really peaceful…just a minutes walk we from the beach and a lovely pier.

Cons:

Toilets a bit close to the wall, but it’s nothing too bad.

2024-02-02 • via Nuitee
S
Sasha • young couple • us
3
Bad
Pros:

Not much

Cons:

No toilet seat,no toilet paper, locked us in at night without telling us, staff yelled at us for taking tp from behind the desk when there wasnt any in our room. Staff turned up tv loud in lounge at night and laid in the hammock in public area. Cold prison cell like room. Place is not luxurious as described and too expensive!

2024-01-12 • via Nuitee
B
Becki • solo traveller • us
5
Passable
Pros:

They let me check on early although they were empty.

Cons:

Didn't like that I was locked in and couldn't get to my car I. The middle of the night. Bathroom so narrow I had to sit sideways on toliet.

2023-10-26 • via Nuitee
R
Rinalldo • group • mx
7
Good
2023-07-11 • via Nuitee
M
Marcial • solo traveller • us
8
Rosie was so helpful and nice !
Pros:

Very conveniently located.

Cons:

No A/C

2023-07-03 • via Nuitee
P
Panagiotis • young couple • gr
5
Passable
2023-04-19 • via Nuitee
J
Juan • review category business travellers • us
2
Very poor
Pros:

friendly staff

Cons:

extremely small tight bathroom and not really functional ☝🏼

2023-02-05 • via Nuitee
V
Verena • young couple • de
9
Superb
Pros:

We had a nice stay at hotel chuburna. Everything you need is close: beach, restaurant, bus stop

2023-01-27 • via Nuitee
J
Juan • group • us
5
Passable
2023-01-22 • via Nuitee
A
Anapaulaclaudio • young couple • br
2
Very poor
Cons:

No hot water on the shower, nobody at the reception, I had to ask for towels, toilet paper.
The hole city smells like sewer.

2023-01-02 • via Nuitee
H
Heike • solo traveller • de
9
Superb
Pros:

Very nice staff. There's even some entertainment like a billiards table, even though there's not quite enough space to play seriously, it's good for some fun. The pool was quite clean, even though the water was very cold. The rooms have air conditioning, which we didn't need, because the rooms are quite chilly. The bed was comfortable and very clean. Rest of the room was also clean and we got a small shampoo and soap.

Cons:

The rooms are very low, we kept hitting our heads when coming out of the bathroom. There's only cold water and barely enough space to sit on the toilet. There's no natural ventilation and the room got a bit damp so that the towel etc. wouldn't dry, but we got a fresh towel after asking. The first room we had was missing a curtain for the window facing the hall, but we instantly got a new room and they installed the curtain in the first room later. The TV signal wasn't good, we could as well not have had a TV set, and the power went out once during the day, which is not the hotel's fault. When there's people (kids) playing in the hall, it's very loud, even in the rooms. There was a lamp on all night right in front of our window and the curtains didn't really cancel it out.

2023-01-02 • via Nuitee
H
Heiko • young couple • de
8
Very good
2022-11-07 • via Nuitee
K
Katie • review category business travellers • us
1
Never stay here!!!!!
Pros:

I liked nothing!

Cons:

No WiFi, bar, restaurant, keys to room didn’t work. The area was horrible and broken down trashed.

2022-08-01 • via Nuitee
M
Martin • young couple • us
2
Very poor
2022-07-31 • via Nuitee