Ndalem Mataram

Hotels
8.3 (427 reviews)
1 Jalan Mataram , Banyuwangi , id

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise disturbances
Cleanliness issues

Categories

Cleanliness
7.68
Customer noted issues with cleanliness in bathrooms and towels.
Service
8.65
Text mentions friendly and welcoming staff.
Location
9.19
Great location noted in multiple reviews.
Room Quality
8.14
Rooms are comfortable and well-sized, but some have heat issues.
Amenities
8.17
Amenities are decent; however, there are issues with the breakfast quality and WiFi.
Value for Money
8.43
Good value considering location and amenities.
Food and Beverage
7.68
Breakfast quality noted as not very generous.
Overall Experience
8.45
Despite some issues, the overall impression is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Luxurious Accommodation with Modern Amenities

Outdoor Swimming Pool and Scenic Garden
Experience relaxation at its finest with our outdoor swimming pool and lush garden, perfect for unwinding after a day of exploration in Banyuwangi.

Convenient Services and Facilities
Enjoy 24-hour front desk service, free WiFi, and complimentary private parking during your stay. Indulge in full-day security, room service, and a delicious continental or American breakfast to start your day right.

Exploration Made Easy
With access to a car rental service and packed lunches for your excursions, discovering the beauty of Banyuwangi has never been more convenient. Book your stay at Ndalem Mataram now for a memorable and stress-free experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 427 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.43
Food and Beverage: 7.68
Overall Experience: 8.45
I
Indah • family_with_children • de
9
Is good for the price
Pros:

Nice place and homiest place.

Cons:

Is about to loud when peoples close and open the door.

2026-08-28 • via Nuitee
P
Paolo • couple • it
8
Cons:

Mancano ripiani nel bagno

2026-08-18 • via Nuitee
J
Joachim • extended_group • de
10
Ein kleines Paradies
Pros:

Toller Pool in einem wunderschönen Garten. Sehr freundliches und hilfsbereites Personal.

2026-08-18 • via Nuitee
A
Alessandra • solo_traveller • it
8
Ottima soluzione per una notte
Pros:

Posizione al centro di Banyuwangi a 20 minuti in auto da Ketapang e un'ora di auto da Ijen. Struttura accogliente con tanto verde e divese zone relax. Stanza e patio spaziosi. Prezzo ottimale per servizio offerto. Supermercato proprio di fronte. Ampio parcheggio

Cons:

Stanza un pò buia. Pulizia non ottimale. Colazione scarna. Bagno piccolo e non ben mantenuto con ruggine sui sanitari e telefono doccia non posizionabile fisso sulla testa. Asciugamani limitati usurati e con odore poco gradevole

2026-08-16 • via Nuitee
M
Marc van den Berg • family_with_children • nl
8
2026-08-13 • via Nuitee
J
Jacquesson • solo_traveller • fr
10
Pros:

L'hôtel est très beau, calme.
Bon petit déjeuner.

2026-08-12 • via Nuitee
A
Annabel • couple • nl
7
2026-08-12 • via Nuitee
F
frederic • solo_traveller • fr
9
Pros:

Charme et authenticité. Personnel très sympathique.

2026-08-11 • via Nuitee
R
Riccardo • solo_traveller • it
10
Pros:

Piscina

2026-08-10 • via Nuitee
J
johannes • family_with_children • nl
8
2026-08-09 • via Nuitee
S
sarah • solo_traveller • it
9
Pros:

Staff disponibile

Cons:

Niente

2026-08-09 • via Nuitee
P
Pasquiou • solo_traveller • fr
8
2026-08-09 • via Nuitee
A
Asensio • solo_traveller • es
7
Pros:

Ubicación y organización de excursión al volcán Ijen

Cons:

Falta de mantenimiento y limpieza

2026-08-09 • via Nuitee
E
Eloise • solo_traveller • fr
9
Pros:

Emplacement pratique, joli salon dans un jardin bien entretenu

Cons:

Dommage que l'hôtel ne soit pas mieux entretenu (peintures, équipements..)car il a un très gros potentiel!

2026-08-08 • via Nuitee
I
ItalianFamily • solo_traveller • it
9
Pros:

Noi siamo stati solo una notte e siamo partiti molto presto la mattina dopo però alloggio che consigliamo vivamente.
Pulito, cordiali, disponibili.

2026-08-05 • via Nuitee
N
Nicolas • family_with_children • de
8
Pros:

Das Personal war sehr nett. Uns wurde sogar bei der Buchung der Fähre geholfen und hat die gesamte Abwicklung für uns übernommen. Die Kinder bekamen Fischfutter und durften die Fische füttern. Eine gute Restaurantempfehlung für den Abend hatte man ebenfalls direkt für uns parat. Wir waren leider nur für eine Zwischenübernachtung hier, aber sicherlich kann man hier auch sehr gut viel mehr Zeit verbringen.

2026-08-03 • via Nuitee
-
-E-:) • solo_traveller • nl
7
2026-08-03 • via Nuitee
R
Renzo • solo_traveller • nl
8
Pros:

Locatie en zeer behulpzame aardige mensen

Cons:

Kan iets schoner zijn

2026-08-02 • via Nuitee
康旻 • solo_traveller • cn
6
Pros:

环境不错，位置佳

Cons:

床单，枕巾有狐臭味道

2026-08-02 • via Nuitee
T
Theresa • couple • de
5
Außen hui, innen… naja.
Pros:

Die Außenanlagen waren toll und sehr gepflegt.

Cons:

Die Badezimmer sollten dringend erneuert werden. Bei uns hat der Wasserhahn extrem gewackelt, alles war angerostet. Die hohe Luftfeuchtigkeit tut ihr übriges und somit wird alles sehr keimig. Wir haben nach unserer Ankunft um eine erneute Reinigung des Bades inkl. auffüllen der Seife gebeten. Das Bad wurde gereinigt (was es nur wenig verbessert hat). Seife wurde nicht aufgefüllt. Auch die Bettwäsche war fleckig. Das Frühstück bestand aus 2 Toastscheiben, Ei, 5 Stücke Melone und Tee/kaffee. Das haben wir in anderen Unterkünften im vergleichbaren Preis-Segment anders erlebt.

2026-07-24 • via Nuitee