Citywalk Hotel

Hotels
6.5 (48 reviews)
53 Silliman Avenue , Dumaguete , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty conditions
Old facilities
Poor amenities

Categories

Cleanliness
4.75
The reviews highlight a significant issue with cleanliness, noting filthy conditions and cockroaches.
Service
7.75
Staff were great and helpful, which suggests a decent level of service.
Location
8.75
The location is praised for being easily accessible and near key attractions.
Room Quality
5.75
Rooms described as old and not clean, indicating a need for improvement.
Amenities
5.75
Amenities were described as insufficient and in poor condition.
Value for Money
4.75
Many reviews suggest that the stay is not worth the price paid.
Food and Beverage
7.25
No specific information provided; assuming standard offerings.
Overall Experience
7.25
Mixed experiences reported; reflects the overall sentiments in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:48

Property Description

Citywalk Hotel - Your Oasis in Dumaguete

Convenient Location: Nestled just 1.1 km from Escano Beach, Citywalk Hotel is surrounded by Dumaguete's key attractions like Quezon Park and Rizal Boulevard.

Comfortable Accommodation: Enjoy air-conditioned rooms with private bathrooms, free WiFi, and attentive staff fluent in English and Filipino available 24/7 at the front desk.

Nearby Attractions: Explore the city effortlessly with Robinsons Place Dumaguete, Dumaguete Belfry, and Silliman University a stone's throw away.

Experience the best of Dumaguete at Citywalk Hotel - book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.5
Based on 48 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.75
Room Quality: 5.75
Amenities: 5.75
Value for Money: 4.75
Food and Beverage: 7.25
Overall Experience: 7.25
R
Roger solo_traveller us
4
2026-01-28 via Nuitee
J
Jeff couple us
2
There’s no reason to stay here
Pros:

I can’t imagine anything. I guess the bed was sleep.

Cons:

I’ve seen this before these hotels you know I guess they’re trying to put the best foot forward but the pictures basically are a little bit deceptive. The shower didn’t have hot water didn’t even work. This is. I think it’s the problem with this hotel platform is they should win a hotel gets ratings this slow they should just take them off the platform. It’s really not fair to the

2026-01-28 via Nuitee
W
William Robert couple ph
4
Looks old, feels ancient. Decent to stay in if you want to be very close to a silliman
Pros:

Location

Cons:

How old and dusty it feels.

2026-01-20 via Nuitee
G
Gwen solo_traveller ph
3
2026-01-20 via Nuitee
C
Consuelo extended_group ph
5
Fair for the price.
Pros:

Not applicable for breakfast. Location is strategic and near important requirements.

Cons:

The shower curtain and bathroom curtains are dirty and stained and need to be replaced. The public CR/toilet near our room is so smelly, need to tell the staff to clean it regularly during our stay. There are big rats running the place.

2026-01-19 via Nuitee
R
Ria family_with_children au
1
2025-11-26 via Nuitee
C
Cerezo couple sg
3
I did not expect that the structure is old and the toilet is too bad..
Pros:

None

Cons:

The room is too old and not clean..

2025-11-23 via Nuitee
A
Ahlene couple ph
2
Pros:

May lababo po next po sa bed huhu

Cons:

Lababo view sa kama

2025-11-21 via Nuitee
M
Mark Stephen couple ph
2
Ratatouille
Pros:

The location is really good. Easily accessible and near the port if you plan to go to Siquijor. Also near the boulevard if you want to walk around.

Cons:

The place isn't worth its price. The room was 'rustic', which is a nice way of saying it's really old. Amenities are terrible. I know it's budget lodging. But honestly they could do better. I've stayed in much cheaper places that had better standards. The blanket was almost as thin as paper, the water heater didn't work, and oh a gigantic rat said "Hi" to us twice. If this was less than 1k pesos, it would be okay. But for around 1300? Definitely not worth it. There are tons of options on the island, might as well look elsewhere.

2025-11-17 via Nuitee
J
Jose solo_traveller ph
9
2025-11-12 via Nuitee
I
Iritz couple ph
10
2025-10-18 via Nuitee
G
Garcia couple sa
4
2025-09-20 via Nuitee
I
Ian John extended_group th
7
2025-09-17 via Nuitee
M
Marian solo_traveller ro
1
Disgusting
Pros:

Only the location, walking distance to sea port

Cons:

Do yourself a favor and dont book it. Filty,disgusting, cockroaches, low waterpressure, not clean, bad smell...

2025-08-16 via Nuitee
A
Andrew solo_traveller ph
7
Pros:

Large spacious room and bed, It was clean albeit a bit dated. The location is right in town and the staff were great. They had a car park for me

2025-07-04 via Nuitee
G
Grimmer young couple au
10
Exceptional
Pros:

This hotel has the most amazing staff, you can't go wrong! The rooms are spacious, clean and the room service is excellent. You'll be in good hands the moment you enter, for a very competitive price.

2025-04-11 via Nuitee
N
Nabi review category business travellers de
6
Pleasant
2025-03-13 via Nuitee
C
Charles solo traveller ca
8
Very good
Pros:

Excellent location. Large room. Comfortable bed.

2025-02-04 via Nuitee
K
Keith solo traveller ph
1
I checked out on Sunday ,there’s brown out so no power I had to ask staff for their phone torch to s
Pros:

Location
Location

Cons:

I did not expect a delux room to be interior room with no exterior window and daylight ,no tv ,the staff were ok it’s just bad attitude by lazy owners who just do not care about guests

2025-01-26 via Nuitee
B
Brian family with young children es
9
Superb
2025-01-22 via Nuitee