Citywalk Hotel

Hotels
6.5 (50 reviews)
53 Silliman Avenue , Dumaguete , ph

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty conditions
Old facilities
Poor amenities

Categories

Cleanliness
4.75
The reviews highlight a significant issue with cleanliness, noting filthy conditions and cockroaches.
Service
7.75
Staff were great and helpful, which suggests a decent level of service.
Location
8.75
The location is praised for being easily accessible and near key attractions.
Room Quality
5.75
Rooms described as old and not clean, indicating a need for improvement.
Amenities
5.75
Amenities were described as insufficient and in poor condition.
Value for Money
4.75
Many reviews suggest that the stay is not worth the price paid.
Food and Beverage
7.25
No specific information provided; assuming standard offerings.
Overall Experience
7.25
Mixed experiences reported; reflects the overall sentiments in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:48

Property Description

Citywalk Hotel - Your Oasis in Dumaguete

Convenient Location: Nestled just 1.1 km from Escano Beach, Citywalk Hotel is surrounded by Dumaguete's key attractions like Quezon Park and Rizal Boulevard.

Comfortable Accommodation: Enjoy air-conditioned rooms with private bathrooms, free WiFi, and attentive staff fluent in English and Filipino available 24/7 at the front desk.

Nearby Attractions: Explore the city effortlessly with Robinsons Place Dumaguete, Dumaguete Belfry, and Silliman University a stone's throw away.

Experience the best of Dumaguete at Citywalk Hotel - book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.5
Based on 50 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.75
Room Quality: 5.75
Amenities: 5.75
Value for Money: 4.75
Food and Beverage: 7.25
Overall Experience: 7.25
I
Ian John Carlo • solo_traveller • ph
5
2026-05-07 • via Nuitee
S
Sharlyn Joy • extended_group • no
3
It was a long night staying at this place
Pros:

Near the port and accessible with public transportation. Yet very disappointing.

Cons:

No proper house rules with the quiet time. No proper check-in & check-out routine. The room was like a student housing. Needs more cleaning up, new bed linens, the shower wasn’t working.

2026-05-04 • via Nuitee
C
Charlie James • couple • ph
10
Overall, it was still a nice and comfortable stay.
Pros:

Everything. The location, the value for money, the nearby resto’s and the room and the bed was really comfortable.

Cons:

There were some things that need fixing such as the CR door.

2026-05-02 • via Nuitee
M
MAY ANN • extended_group • ph
4
My payment doesnt compensate on the facility.
Pros:

The bed was ok. CR was ok.

Cons:

The entrance floor is not shiny. Since its a wood, they should apply floorwax same with the floor in my room. There are mosquitos and cockroach. Noise outside can be heard inside my room. The aircondition is not that cold on my first day which I was so uncomfotable and just slept 2 hours..

2026-04-18 • via Nuitee
R
Rizzie Mae • family_with_children • ph
8
2026-04-05 • via Nuitee
J
John • family_with_children • ph
9
2026-03-30 • via Nuitee
S
Steve • solo_traveller • ph
6
2026-03-25 • via Nuitee
E
Elmer • solo_traveller • ph
5
Expectations versus reality
Pros:

Nothing

Cons:

Room

2026-03-24 • via Nuitee
M
Moles Ondon • couple • ph
9
2026-03-21 • via Nuitee
P
Pier • family_with_children • nz
5
Cons:

Pool and staff

2026-03-19 • via Nuitee
R
Rodel • couple • ph
8
2026-03-07 • via Nuitee
M
Muhammad • couple • ae
8
2026-03-05 • via Nuitee
G
Geralden • family_with_children • ca
3
2026-02-22 • via Nuitee
R
Roger • solo_traveller • us
4
2026-01-28 • via Nuitee
J
Jeff • couple • us
2
There’s no reason to stay here
Pros:

I can’t imagine anything. I guess the bed was sleep.

Cons:

I’ve seen this before these hotels you know I guess they’re trying to put the best foot forward but the pictures basically are a little bit deceptive. The shower didn’t have hot water didn’t even work. This is. I think it’s the problem with this hotel platform is they should win a hotel gets ratings this slow they should just take them off the platform. It’s really not fair to the

2026-01-28 • via Nuitee
G
Gwen • solo_traveller • ph
3
2026-01-20 • via Nuitee
W
William Robert • couple • ph
4
Looks old, feels ancient. Decent to stay in if you want to be very close to a silliman
Pros:

Location

Cons:

How old and dusty it feels.

2026-01-20 • via Nuitee
C
Consuelo • extended_group • ph
5
Fair for the price.
Pros:

Not applicable for breakfast. Location is strategic and near important requirements.

Cons:

The shower curtain and bathroom curtains are dirty and stained and need to be replaced. The public CR/toilet near our room is so smelly, need to tell the staff to clean it regularly during our stay. There are big rats running the place.

2026-01-19 • via Nuitee
R
Ria • family_with_children • au
1
2025-11-26 • via Nuitee
C
Cerezo • couple • sg
3
I did not expect that the structure is old and the toilet is too bad..
Pros:

None

Cons:

The room is too old and not clean..

2025-11-23 • via Nuitee