Hotel Scappata

Hotels
8.5 (169 reviews)
C.19 entre calle 70 y 72 , Progreso , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beachfront location
Attentive service
Good food quality
Cons:
Small room size
Cleanliness issues in bathrooms
High food prices

Categories

Cleanliness
7.39
Mention of poor cleanliness due to concerns with bathroom ventilation and mold.
Service
9.36
Overall good feedback about attentive service, though some instances of being too intrusive.
Location
9.4
Repeatedly praised for its excellent beachfront location.
Room Quality
7.85
Rooms mentioned as stylish but small, with concerns over furniture and bathroom design.
Amenities
8.88
Amenities are well-received with a good beach club and pool.
Value for Money
7.34
Food pricing was noted as quite pricey and certain amenities deemed lacking.
Food and Beverage
8.39
Food quality is high but some items were marked as overpriced and cocktails unsatisfactory.
Overall Experience
9.36
Generally a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 12:09

Property Description

Outdoor Swimming Pool and Terrace

Hotel Scappata offers a relaxing outdoor swimming pool and a charming terrace for guests to unwind and enjoy the sunny weather of Progreso.

Dining Experience

Guests can indulge in delicious meals at the hotel's restaurant or sip on refreshing drinks at the bar, providing a delightful dining experience during their stay.

Comfortable Rooms with Ocean Views

The air-conditioned rooms at Hotel Scappata are equipped with modern amenities including free WiFi, flat-screen TVs, and free toiletries. Some rooms even feature balconies with stunning sea views, ensuring a comfortable and memorable stay.

Experience the beauty of Progreso at Hotel Scappata. Book now for an unforgettable stay!

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 169 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 9.36
L
Lotte • family_with_children • nl
5
Zeer slechte prijs-kwaliteitverhouding geen aanrader
Pros:

Het ligt aan de boulevard en het hotel is stijlvol ingericht

Cons:

Prijs kwaliteit verhouding is totaal zoek. Voor de helft van het bedrag komt het misschien in de richting. De kamer en de bedden waren erg klein, de badkamer nog kleiner, het zwembad was meer een dompelbadje erg klein. Geen ontbijt inbegrepen en dat allemaal voor een fors bedrag. Wij zouden dit hotel niet aanraden

2026-05-09 • via Nuitee
J
Jose Gerardo • solo_traveller • cr
10
2026-05-06 • via Nuitee
C
Carolina • extended_group • mx
9
Muy buena estancia con amigas
Pros:

Las instalaciones, conveniencia del restaurante, el desayuno lo máximo es a la carta muy completo y rico. las camas muy cómodas, lugar para estar en la playa muy fácil acceso ,

Cons:

la vista al mar del piso 1 no se ve tanto pero bueno esta de buen tamaño . el sofá cama que tiene la suite estaba muy duro no es tanto para dormir .

2026-05-04 • via Nuitee
J
Julien • solo_traveller • fr
9
2026-05-01 • via Nuitee
S
Sandra • solo_traveller • mx
10
2026-04-29 • via Nuitee
T
Tony • family_with_children • mx
3
Café Capuchino
Pros:

Pues la ubicación bien.
El desayuno estuvo bien salvo por un inconveniente.

Cons:

El agua estaba con demasiado cloro, al bañarse en ocasiones no se podía respirar, ardían los ojos con tanto cloro.
Hubo un incidente en el cobro de un café capuchino, en el desayuno el mesero omitió cobrar este consumo, luego me estuvieron contactando para que efectuara el pago, les mencioné que en la cena cubriría este consumo así como el de 2 bebidas que consumimos en el área de la alberca, así lo hice, en la cena pagué la cena así como estos pendientes.
Al efectuar el check out volvieron a cobrarme el café capuchino, les mencioné que ya lo había pagado en una cena en el restaurante, una persona fue a checar el pago, pero no podía comprobarlo, nos preguntó el nombre del mesero que nos atendió, pues lógicamente no supimos. En fin se perdió bastante tiempo con este problema, al final les pedí me cobraran los 60 pesos de capuchino para poder retirarme y no perder el vuelo. Me lo cobraron nuevamente y pude salir.
Fue algo muy desagradable.

2026-04-28 • via Nuitee
Y
Yurinsky • solo_traveller • mx
10
Pros:

La vista sin duda!

Cons:

Que no tuviera facilidades para los de la 3ra edad

2026-04-23 • via Nuitee
J
JOSE AUGUSTO • couple • us
8
Very good
Pros:

The location

Cons:

Some issues with steps in the way to the pool area, the people can fall down because they’re difficult to identify

2026-04-19 • via Nuitee
P
Paloma • extended_group • mx
9
Pros:

Muy bello

Cons:

Estaba cerrado club de playa

2026-04-14 • via Nuitee
D
Dianne • extended_group • us
10
2026-04-13 • via Nuitee
• family_with_children • mx
10
2026-04-13 • via Nuitee
F
FRANCISCO • couple • mx
1
DECEPCIONANTE
Cons:

El desayuno frio, no hay elevador y me toco en un tercer piso, el A/A no era de la capacidad del tamaño de la habitacion.

2026-03-30 • via Nuitee
M
Manuela • couple • ch
8
Schönes Strandhotel
Pros:

Sehr netter Empfang an der Rezeption
Saubere und schöne Zimmer

Cons:

Sehr ringhörig (vor allem von aussen)
Sehr lange Wartezeiten beim Frühstücken (wir mussten über eine Stunde auf Pancakes warten)

2026-03-27 • via Nuitee
L
Luz • couple • us
3
The room is ok but quite old. The staff and n the restaurant are very slow and can’t get anything right
Pros:

The location

Cons:

Mostly everything else

2026-03-25 • via Nuitee
L
Luis • couple • mx
10
2026-03-24 • via Nuitee
Z
ZeKrazyGerman • couple • de
9
A wonderful experience
Pros:

My husband and I enjoyed our stay very much. The staff was very friendly and accommodating, the location ideal, the room was spacious, and the bed super comfy. The restaurant had delicious food and we received a discount for being a guest at the hotel. We also took advantage of the beach loungers with drink and food service. All in all a wonderful experience.
We would definitely stay there again.

Cons:

Can't think of anything.

2026-03-24 • via Nuitee
J
Jesus • extended_group • us
10
2026-03-21 • via Nuitee
K
Kennedy • solo_traveller • es
9
Quite location, peaceful hotel
Pros:

Peaceful room, with a nice view. The room was large, decorated nicely and comfortable.

Cons:

The very large step up to the bathroom. The way the safe worked, the door to the room unfinished with gaps, having keys instead of plastic cards.

2026-03-19 • via Nuitee
C
Cristina • couple • mx
10
Pros:

La ubicación, instalaciones, decoración!

Cons:

Falta de atención en área de alberca y club de playa, no hay meseros al pendiente, aunque el hotel ofrece el servicio, frente a la playa nunca se acercó nadie a ofrecer servicio, en alberca si nos abordaron una primera vez y de ahi ya tardo mas de 1 hr en regresar el chico

2026-03-15 • via Nuitee
M
Michael • couple • ca
10
Best hotel on the strip considering the view, comfortable rooms, great food and all the amazing friendly staff.
Pros:

Amazing view from our balcony in the 2nd storey, relaxing atmosphere at the pool side, great food and selection in the restaurant, 10 out of 10 for our main server Eduardo. Everybody spoke enough English to get by.

Cons:

Many stairs to reach the 2nd storey. Probably not as comfortable for people with walking issues. Definitely worth it for the amazing view! Higher cost but worth it!

2026-03-13 • via Nuitee