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Facilities
Property facilities
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Non-smoking rooms
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Family rooms
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Non-smoking throughout
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Allergy-free room
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key card access
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Free wired internet
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Internet access
Review Highlights
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Property Description
Central Location
Located in the heart of Heidelberg, Palmbräu Altstadt Appartments is just steps away from major attractions such as Castle Heidelberg and Theatre Heidelberg. With Heidelberg University and the city centre within close proximity, our hotel is the perfect choice for exploring the vibrant city.
Comfortable Accommodation
Each room at Palmbräu Altstadt Appartments is thoughtfully equipped with a flat-screen TV, a kitchenette, and a private bathroom, ensuring a comfortable stay for our guests. The cozy ambiance and modern amenities provide a relaxing retreat after a day of sightseeing.
Convenient Amenities
Guests can enjoy the convenience of free WiFi throughout the property, allowing them to stay connected during their stay. Whether you're visiting for business or leisure, our hotel offers everything you need for a memorable experience in Heidelberg.
Experience the best of Heidelberg at Palmbräu Altstadt Appartments. Book your stay now for an unforgettable trip!
License number: ZE-2023-33-WZ-117APlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Sehr sauber, sehr zentral
Die Fenster sind etwas veraltet, weshalb es kalt wurde, aber auch zu viel Lärmbelästigung
The apartment was spacious and even though the kitchen was small it had everything we needed.
It was quite noisy at night - it would be good if the windows were double glazed to help with the noise.
Alles, sehr zentral, sehr schön…
Der Lärm in der Nacht. Für gute Schläfer kein Problem, sonst gute Oropax zwingend.
Clean, spacious and secure.
The noise from the surrounding bars.
Hat meine Erwartungen getroffen, liegt echt schön mitten in der Altstadt. Kann ich für die Stadt- Erkundung und Umgebung echt empfehlen. Kaffee war da. Ein echt schöner Service :)
Parken ist natürlich nicht einfach, Innenstadt und Weihnachtsmarkt.
Nachts kann es laut sein, somit mit geschlossenen Fenstern schlafen.
+ die Lage war perfekt
+ die Ausstattung (Küche, Bad)
+ Ausreichend Handtücher
+ gemütliches kleines Apartment
- extrem laut auch nachts ( teilweise kein schlaf möglich)
- Herd und Mikrowelle funktionieren nur bei laufendem Abzug der sehr laut ist
- kein gescheiter Tisch/Stühle um zu essen
- preis auch trotz guter Lage nicht gerechtfertigt
Great central location
Everything was good
Die zentrale Lage ist unschlagbar. Das Schlüsselsystem klappt prima, die Wohnung war sehr sauber. Gehörschutz liegt bereit, doch es war trotz Weihnachtsmarkt recht ruhig in unserem Apartment.
The apt was small but perfectly fitted out. Every detail had been thought of and done in a nice way.
Great location and the building itself was quiet.
The building is located backing onto a busy noisy street. Ear plugs provided and noise is tolerable with the window closed.
No elevator - lots of stairs to carry your bag up.
Lovely big and well appointed apartment in a great location in the old town.
The check in/out app is a disaster, just doesn't work. Some noise from the streets. No lift.
Tolle Lage!
Das Einchecken über die App hat nicht funktioniert. Die Mirarbeiterin am Telefon hat die Gegebenheiten vor Ort falsch beschrieben. Die 3 Lampen im Bereich des Schlüsselsafes waren alle defekt!
Sehr schönes, gemütliches Apartment direkt in der Altstadt. Sauber war es ebenfalls!
Die Grösse des Zimmers war an der unteren Limite. Etwas mehr Platz hätte uns glücklicher gemacht. Zudem der Nachtlärm! Hätten wirs früher gewusst, dass man mit geschlossenem Fenster schlafen muss, hätten wir nicht gebucht. 2 Pers. Auf kleinem Raum ohne Frischluft? 😩
The apartment is very centrally located and through a beautiful courtyard.
How to navigate up to the room could have been explained a little better but its a small thing.
Great location, beautifully decorated, clean and had everything we needed.
Only thing was the toilet but pretty normal for an old building, the space was a bit cramped.
The propoerty is perfectly situated in the hard of the Old Town but still is within walking distance from the city center. There's a lot of restaurants, bars and shops all around. The apartment itself was comfortable, had all the necessary facilities, some basic cooking ingedients and coffee/tea.
Given how popular Heidelberg is among tourists, this accomodation offers an adequate price/quality ratio.
There's no admin at the hotel but guests are given a phone number of the partner hotel: the staff answering our call was perfectly friendly and helpful, informing us we could store our suitcases in the nearby hotel Ritter after our check-out.
Upon our arrival, the hotel sent us extensive instructions informing us we have to download an additional app to check in and get a QR-code instead of a key. In the end the property didn't seem to have the scanners/readers for the said QR and there was a regular card key alternative, so all the app-related correspondence and instructions only seemed confusing and unnecessary.
This all appears to be done in quest to cut costs of administration: there is nobody at the property (we didn't encounter any problems, but if urgent assistance was needed, it's unclear if anyone would be able to help).
What also came as a grave concern is that the cleaning staff we saw when checking out seemed underaged - again, there was nobody from the hotel to clarify on the situation.
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