Donadel Hometel

Hotels
8.3 (18 reviews)
Villa Ofelia subdivision Balantang , Iloilo City , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Ironing service
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Excellent location
Cons:
Unpleasant smell in the bathroom
Poor service during check-in

Categories

Cleanliness
6.63
Guest mentioned an unpleasant smell in the bathroom.
Service
7.6
Service experience was poor due to staff being unresponsive and unhelpful during check-in.
Location
9.64
Conveniently located near van terminal, citymall, and hospital.
Room Quality
8.59
Standard quality was implied but not explicitly mentioned.
Amenities
8.62
Amenities quality not mentioned, assumed standard for this hotel tier.
Value for Money
8.58
Overall value not directly mentioned, assumed reasonable for the location and quality.
Food and Beverage
8.63
Food and beverage quality not mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.1
Mixed experience with significant issues in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:08

Property Description

Luxurious Spa Bath and Free Amenities
Indulge in relaxation with a spa bath at Donadel Hometel. Enjoy the convenience of free private parking, WiFi, and room service during your stay.

Comfortable and Spacious Accommodation
Unwind in the air-conditioned homestay featuring 2 bedrooms, a modern bathroom with complimentary toiletries, and a cozy living room. Wake up to city views and enjoy the luxury of fresh towels and bed linen.

Scenic Picnic Area and Nearby Attractions
Take advantage of the picturesque picnic area for a leisurely day outdoors. Explore nearby landmarks such as Jaro Metropolitan Cathedral and Smallville Complex, with the Iloilo International Airport just a short drive away.

Book your stay at Donadel Hometel now for a perfect blend of comfort and convenience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.3
Based on 18 reviews
Cleanliness: 6.63
Service: 7.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.1
C
Ciaran solo_traveller gb
10
Jaro Iloilo
Pros:

We stayed here for one night as a stopover and the staff were very friendly and helpful. The accommodation was perfect. Everything was clean and very spacious with comfortable beds. There's also an open plan kitchen and kitchen area and Aircon.

Cons:

Nothing

2026-03-13 via Nuitee
G
Gary couple ca
9
Our stay in Iloilo was mad doubly satisfying because of the great service we received from Donadel.
Pros:

I like the general vibe of Donadel Hometel. We were greeted by the staff upon arrival with enthusiasm and made us feel they were happy to see us. The room was ready and immediately we were ushered to a homey ambiance. The helpfulness of the staff and unwavering good customer service is definitely unbeatable, one that is hard to find anywhere.

Cons:

This place exceeded all our expectations that we can’t think of anything we did not like.

2026-01-25 via Nuitee
S
stefan couple de
6
Ok for one night
Pros:

Near in centre from city

Cons:

Very noisy Aircon, the bathroom can't try, all-time is wet and moldy

2025-12-18 via Nuitee
M
Marites extended_group ph
8
2025-11-15 via Nuitee
B
Blaz couple si
10
Pros:

The staff is friendly and accommodating. It’s just a walking distance to van terminal going to Isla de Gigantes. Walking distance to citymall too for groceries. Walking distance to hospital also. Accessible to everything

Cons:

I just don’t like the smell in the bathroom the air conditioning was difficult to control.

2025-08-04 via Nuitee
A
Adi couple be
4
Cons:

Staff are lazy to entertain Nag booked ako, habang nasa manila International airport ako, dahil ang flight ko was delayed tinawagan ko yung babae mayroon na contact sakin update ko sa kanya na makaka checked in ako nag delayed , ang sagot nia hindi pa naman daw sila mag aacept kapag late chicked in, but explain ko sa knya sana maintindihan mo dahil ang flight ko was delayed, but the airlines delayed 3 times my flight so nag update ko sa knya.. sabi nia okay call lang daw ako kapag nasa hotel naku to chicked in, sad to say I arrived 3:40 am and call her, and she answer and told me she will call her collague to open the gate, after 5 minuted the boy was come out and open sa padlock of the gate, and never ask me to get inside first ang lakas nang ulan sahil bumabagyo kaya ang flight ko lagi delayed,
Im waiting morethan 20 minutes outside because the boy was go inside to get the key of my room and paper that i need so sign.. when The boy back to the get, he opened and never say nothing to me, and I ask him what floor? but she never anwer to me but Pinagpatoloy ko lang maglalakad hangang third floor, and I ask him what number of my room and tinuro nia sakin, the boy get inside with me, and he take the picture of my Id, and ask me to sign the paper, but the women keep asking if I am alone, and Sinabi ko sa kanya, sa manila palang ako alam muna ako lang mag isa dahil nagtawagan na tayo at nag uupdate ako sayo na lagi delayed flight ko,(typhoon) pero hindi xa tumigil.. sa pag tatanung, at tamad sila mag intertain sa tao nag booked sa kanila tulad ko na delayed ang flight,, hindi nila inisip ang conderation kung bakig ako na delayed, parang pakiramdam nila ako ay criminal dahil naka antay sa labas nang 20 minutes,, na ayaw nila papasukin ... take note this is my second time to check in . pero pakiramdam nila ay ako scammer at criminal ng pinag aantay sa labas..

2025-07-28 via Nuitee
A
Adi solo_traveller be
9
2025-07-06 via Nuitee
S
Shirley review category business travellers gb
10
Highly Recommended!!! Great to stay in either short or long stay.w
Pros:

The place itself which is very convenient near to the groceries , bus stations and other public transport utilities. Also there is a laundromat available which is very handy.
The accommodation is newly renovated and beds were comfortable, very clean and facilities are very good. The road are under construction but then again the place is not that far in the main road. Zyrel the manager and Jade the helper are very helpful and very welcoming. Always able to sort out things very efficiently. Will definitely coming back!

Cons:

Not didn’t like but probably there is a room for improvement as the windows are not double glazed nor soundproof so the barking of the dogs in the very early morning is quite noisy and interfere the sleeps.

2025-05-24 via Nuitee
E
Edna young couple ph
1
Ok but can improve
Pros:

It was not on the main but it is accessible via grab nevertheless.
The bed was comfy. The aircon was cool. The shower was hot. The place was clean, comfortable, and complete.

Cons:

Our flight was delayed so we arrived at the property pretty late at night already. The staff said he thought we weren’t coming anymore which meant that he knew about our booking. He took time letting us in anyway because he waited for a lady. It wasn’t ideal coz we were already tired and sleepy. What’s worse was that the lady took time explaining everything.
While we followed all the rules, it was an overkill especially that you can’t add rules on top of what’s advertised on bdc.
There was wifi but it was weird that the lady had to input the password instead of giving it to us. It was a bit of a hassle coz we just wanted to sleep and didnt have time to have her input on all our available devices.
The toilet holder was a bit low.
The guy was a bit withdrawn and the lady was bossy. They seemed not to care. They just want the rules followed.
Regardless, we’re not rating this low coz the place functioned as expected.

2025-01-02 via Nuitee
M
Ma.corazon family with young children ph
9
Safe, clean and comfortable to stay
Pros:

Clean and spacious

Cons:

Not cemented road heading to the property

2024-11-24 via Nuitee
A
Asprilla young couple ph
10
Exceptional
2024-07-22 via Nuitee
T
Thomas young couple de
8
A good place to stay
Pros:

This rating is for our first short term stay. The accommodation was very clean, well equipped and quiet. We even decided to stay long term for a better price.

Cons:

For short term nothing was bad., but........

It was an inaccurate description about the exact facilities and furnishing for the long term condos, because they are totally different. The only difference we were told is: There is no washing machine. But in fact it is only semi furnished, no kitchen only a sink, no bed clothes. If you walk in at night with only your suitcase you have a hard time. So you need to buy everything your own, even table and chairs and appliances if you want to live there, what we finally did!

2024-04-04 via Nuitee
L
Lagalagot family with young children ph
8
Very good
Pros:

The place was very nice for its price. The host is very accommodating and helpful. In overall i still give a 5 star rating.

Cons:

The toilet bowl and the cover which was not properly installed and the rough road which is not yet cemented.

2024-02-18 via Nuitee
M
Maan young couple ph
9
Value for money
Pros:

Cute and cozy room complete with ref microwave and water kettle. Sealed room thus soundproof caviat is their wifi cannot be accessed. They even bought a new pocketwifi for us to use but to no avail. Surprisingly my globe and smart were both working.

Cons:

No TV channel

2024-01-28 via Nuitee
C
Cortez young couple ph
10
Exceptional
Pros:

The attendants are really warm and accommodating. The place is just conducive if you want an area with less noise. Plus point is the laundry shop just within the hometel. The location is just near a terminal, so it's accessible to public transportation.

2023-12-02 via Nuitee
D
De solo traveller ph
10
Exceptional
2023-10-30 via Nuitee
M
Mary young couple ph
9
Superb
Pros:

I like the surrounding, it's very peaceful and also the room they have the complete package.

Cons:

None.

2023-09-23 via Nuitee
R
Reychelle young couple ae
9
Prabably need the key for bedroom, as we are not aware not to. Lock so closed it also.,
Pros:

The Hometel is very clean and very acccomodating the Staff esp. Miss Claribel, we are so grateful of her service and even the assistance of our requieat and needs.

2023-07-01 via Nuitee