Hostelito Hotel

Hotels
8 (88 reviews)
10a. Av. Norte No.42 entre Av. Juarez y Calle 2 Norte , Cozumel , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Tour desk
Concierge service
Infinity pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good amenities
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
6.46
Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and unmaintained areas.
Service
8.93
Overall friendly and helpful staff reported positively across several reviews.
Location
8.97
Centrally located with high ratings for accessibility and convenience.
Room Quality
7.92
Rooms varied in quality; some were clean and spacious, while others had issues.
Amenities
7.95
Positive remarks about the rooftop pool and shared spaces, but cleanliness issues noted.
Value for Money
7.91
Good price-quality balance mentioned in reviews.
Food and Beverage
7.96
No specific sentiments provided about food and beverage, assumed standard.
Overall Experience
7.93
General satisfaction noted, though with reservations about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Indoor and Outdoor Pools: Dive into relaxation with our indoor and year-round outdoor pools.
Dining Options: Enjoy delicious meals at our on-site restaurant.
Convenient Amenities: Stay comfortable with air-conditioned rooms, free WiFi, and kitchen facilities in selected rooms.

Book your stay at Hostelito Hotel today for a memorable experience in Cozumel!

Important information:

A deposit via PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 150 per day.

Location

Guest Reviews

8
Based on 88 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
L
LORENA couple es
3
Habitación sucia y semi en ruina
Pros:

La ubicación lo único bueno del hotel. Personal amable

Cons:

Las instalaciones están pésimas. La habitación tenía suciedad… de no haberla limpiado bien en mucho tiempo. Humedades en la pared y techo, azulejos caídos, sábanas sucias… pedimos cambio de habitación, y nos la cambiaron a partir del primer día. Quería estar un poco más limpio pero.. no repetiría en la vida. Mejor pagar 10/15 euros más por noche y estar en buenas condiciones

2026-03-07 via Nuitee
J
Juliana family_with_children br
8
Pros:

Próximo do ferry, bem localizado, duas cozinhas, área de lazer muito agradável

Cons:

Reservamos 3 quartos e um deles não tinha ventilação, também não há lugar para estender roupas, por ser local de praia deveria ter varal

2026-03-06 via Nuitee
G
Goretty family_with_children mx
8
2026-03-04 via Nuitee
T
Tom couple gb
10
Brilliant stay with great staff
Pros:

The perfect stay. Cheap, clean, brilliant staff

2026-02-27 via Nuitee
R
Resendi family_with_children mx
9
Pros:

Si

Cons:

Todo bien

2026-02-25 via Nuitee
I
Itzel family_with_children mx
8
Pros:

La ubicación es buena, a las instalaciones no les dan mucho mantenimiento pero tiene cocina compartida

2026-02-24 via Nuitee
S
sophie family_with_children fr
6
Pros:

L'emplacement et la literie

Cons:

Les sanitaires, salle d'eau avec WC dans une pièce qui aurait besoin de travaux de rénovation
Pas d'eau chaude
Lavabo dans la chambre

2026-02-22 via Nuitee
A
Ana family_with_children ar
7
Pros:

La ubicación y la atención de la recepción es muy buena, La pileta de adentro muy linda y limpia. Para estar pocos días y usarla para dormir y bañarse esta buen.

Cons:

La limpieza casi no existe en la cocina de la habitación, , había mucho olor a cloaca. La habitación casi no tenía para apoyar y la separación por un biombo costaba moverla. La pileta de la terraza estaba muy oscura la de adentro muy limpia..

2026-01-28 via Nuitee
I
ido family_with_children il
4
Pros:

location. comunal areas

Cons:

mold. smell from standing water near shower.

2026-01-27 via Nuitee
H
Heidrun family_with_children de
9
Pros:

Das Hostel ist cool aufgebaut und hat sogar zwei kleine Pools. Das Zimmer war zwar nicht besonders hübsch aber geräumig und mit dem Notwendigen ausgestattete.Die Lage ist top, sehr zentral und nah beim Fähranleger. Insgesamt ein gutes Preis-Leistungs-Verhältnis.

Cons:

Der gemeinschaftliche Küchenbereich wirkte eher schmuddelig.

2026-01-27 via Nuitee
G
Grace couple us
2
The grossest place I’ve stayed this year! Needs to be cleaned
Pros:

If you want to be in the thick of it, then this is a good location. It’s very close to the ferry terminal and the square.

Cons:

The good reviews of this hostel must be fake. This is the dirtiest accommodation I’ve stayed in. I’ve been traveling around the world for six months and I have never been to another place where there was such complete disregard for care of the communal spaces. The kitchens are disgusting. One refrigerator was broken and full of rotten food. Every surface was dirty and greasy. There was 1 coffee cup, the dishes are all melted and scratched. A guest was smoking in the communal area & put his butts out on the floor & left them there along with all the ash. There are security cameras but no one from the staff said anything about the smoking so either they don’t care or the cameras aren’t working. It’s a shame because at some point this was probably a nice place but there is zero upkeep now. Our room was down steps that had a stench outside the door that required us to hold our breath when we arrived or left. The floor in our room had been cleaned but not around the edges, the uncleaned area was grimy. Only book this place if you’re ok with this level of filth.

2026-01-26 via Nuitee
L
Linn extended_group se
7
2026-01-17 via Nuitee
M
María del Pilar Marina family_with_children mx
10
REGRESARE
Pros:

Lo acogedor y super céntrico,

Cons:

El Wifi, nos teníamos que salir de la habitación para utilizarlo, me fato una pequeña TV en la habitación, jajaja

2026-01-15 via Nuitee
J
Jose solo_traveller es
6
2026-01-15 via Nuitee
F
Fabian Castillo family_with_children mx
7
2026-01-11 via Nuitee
E
Esperanza family_with_children es
10
Pros:

Ubicación, espacios comunes

Cons:

Nada

2026-01-10 via Nuitee
A
Aurora couple it
9
Pros:

Ostello molto carino, noi avevamo una stanza privata molto accogliente e grande

2026-01-06 via Nuitee
E
Elsa Guadalupe family_with_children mx
8
En desacuerdo con la limpieza y el orden de huéspedes corriendo por los pasillos muy noche
Pros:

La cercanía al centro

Cons:

El piso del baño muy sucio y no hay quien ponga un orden con los huéspedes en los pasillos

2026-01-06 via Nuitee
E
Elisa couple mx
10
2026-01-05 via Nuitee
L
Lorena family_with_children mx
10
2026-01-04 via Nuitee