Imperial Palace Bukhara

Hotels
8.9 (71 reviews)
X. Qozi Kalon, 48 , Bukhara , uz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness inconsistencies
Pricing issues

Categories

Cleanliness
8.24
Mixed reviews about room cleanliness; some mentioned high standards while others cited issues.
Service
9.71
Staff were friendly, accommodating, and went above and beyond during the stay.
Location
9.25
Location is described as excellent, close to historical areas.
Room Quality
8.7
Rooms were reported as clean, cozy, and matching the online photos.
Amenities
8.73
Provided standard amenities including toiletries and comfortable bedding.
Value for Money
8.19
Concerns about pricing discrepancies; initial offers not matching final costs.
Food and Beverage
9.24
Breakfast highly praised for quality and service.
Overall Experience
9.11
Overall positive experiences with minor issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:35

Property Description

Luxurious Accommodation with Exceptional Amenities

Imperial Palace in Bukhara offers a delightful stay with a garden, shared lounge, terrace, and restaurant. The 24-hour front desk, airport transfers, and free WiFi ensure a seamless experience for guests.

Elegant Rooms with Modern Comforts

Each room at Imperial Palace is equipped with a wardrobe, flat-screen TV, air conditioning, and a desk. The private bathroom features a shower, free toiletries, and a hairdryer, catering to all your needs.

Delectable Dining and Convenient Location

Start your day with a continental or halal breakfast at the on-site restaurant. Situated just 7 km from Bukhara International Airport, Imperial Palace offers both comfort and accessibility for travelers.

Book your stay at Imperial Palace now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 71 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 9.11
D
Dildara couple uz
8
Pros:

Расположение и чистота. Фото комнаты соответствуют по букингу. Всё есть одноразовые тапочки, зубная щётка, паста и т.д. Постельное белье, полотенца всё чистое и глажено.

Cons:

Было холодно в комнате, кондиционер вовсе не согревал , после обратились к рецепшн. Ребята быстро поменяли комнату там кондиционер вроде работал.
Не было горячей воды не знаю почему

2025-11-06 via Nuitee
S
Sonja Sibila extended_group si
10
Odlično.
Pros:

Lokacija fenomenalna, čisto blizu zgodovinskega dela mesta, tja smo šli vsak dan peš.
Zajtrk je bil izjemen, s sveže pripravljenim pecivom, gospa v strežbi pa izjemno prijazna in ustrežljiva.
Prosili smo, ali se lahko vselimo v sobe že zjutraj ob 9h, ko prispemo z letališča in so nam to omogočili. Hvala!

Cons:

Neprijetno sem se počutila, ko so me prosili, naj rečem, da sploh nismo bili v nastanitvi - pri Bookingu zbiram točke za Genius status, zato sem bila v precepu, kako reagirati: po eni strani so nam omogočili predčasno prijavo, kar je bilo izjemno prijazno, po drugi bi izgubila nagradne točke ... Smo se dogovorili, da najamemo namesto treh le dve sobi in tako rešimo zagato.

2025-11-06 via Nuitee
K
Kantha couple th
10
Pom.
Pros:

Good location and near tourist attraction place.

Cons:

Just staff liar about this place need to pay by cash only! Before already wrote to place about this question and they gave answer that they accept credit card!
Finally when checked in they not accepted card!
Which is not good . That what I don't like and not fair!

2025-10-23 via Nuitee
D
Darkhan couple kz
2
Cons:

В отеле не жили, так как увеличили стоимость проживания в 5 раз от заявленной

2025-10-07 via Nuitee
O
Oksana couple de
10
Pros:

This hotel was the perfect choice for our getaway. The atmosphere is cozy and quiet, the room was spotless, and the staff went above and beyond to make our stay special. We will definitely come back again.

2025-09-30 via Nuitee
O
Oksana couple de
10
2025-09-30 via Nuitee
O
Oksana family_with_children de
10
Pros:

Отель превзошёл все ожидания! Чисто, уютно, персонал очень отзывчивый. Обязательно вернусь снова.

2025-09-30 via Nuitee
R
Raman couple ai
10
Pros:

Мы остались очень довольны! Отличное расположение, всё рядом и удобно. Номер чистый, уютный и полностью соответствует фотографиям. Постельное бельё свежее, уборка на высоком уровне.

Отдельная благодарность хозяевам/персоналу – очень приветливые и отзывчивые, всегда готовы помочь и подсказать. Заселение прошло быстро и без проблем.

Здесь есть всё необходимое для комфортного отдыха. Атмосфера очень приятная, чувствуешь себя как дома.

2025-09-28 via Nuitee
Ксения couple uz
10
2025-08-20 via Nuitee
L
leonora extended_group uz
8
Pros:

Хорошая локация, можно поработать немного с чистотой в ресепшен, в целом все ок

2025-08-20 via Nuitee
E
Emma solo_traveller id
1
Pros:

The room was clean but had lots of bugs and no hot water. The breakfast was not a buffet, just a table with food. Eggs and ham were offered the first day, but not the next day because there was no one in the restaurant.

Cons:

Regarding payment, the Booking page says that cards are accepted, but I was told to pay in cash.
I told them I only had large bills in USD and they said they would prepare change so I should pay the next day. However, they still had no change on the next day.
Even when I checked out, he said he would get the change from then on. The staff tried to charge me 60$ even though the fixed price was 50$.
Later the owner who went to make change came back with no dollar and asked me if I want to pay with cash or card. Why did they lie that cards are unacceptable?
When I tried to pay by card, he charged me 56$. I asked what the extra charge was. He ignored me and just told me to give him my card.
When I asked for an explanation and did not give him my card, he became angry and yelled at me and tried to leave the building.
The staff told me it was 50$ if I pay with cash. The fact that the staff said 50$ instead of 60$ in front of the owner suggests that he intended to steal 10$ if I paid 60$. I ended up going to the money exchange and paid them by breaking up my 100$ bill. They had no intention to prepare dollar cash from the beginning, they were going to exchange my 100$ instead. I don't understand why they kept lying to me that they would be ready tomorrow.

2025-08-19 via Nuitee
A
Alexandra Natalia couple ro
10
Pros:

The location is excellent. Close to everything you want to see in Bukhara, but in a quiet area.
Spacious rooms, clean, comfortable. Good breakfast.

2025-08-17 via Nuitee
A
Aasiya solo_traveller gb
10
2025-08-17 via Nuitee
C
Corinna couple de
10
Beautiful hotel in the old town
Pros:

Very nice hotel inside the old town. They have a beautiful court yard and you can reach all major sites within a couple of minutes. Also staff was very friendly and accommodating. I can definitely recommend Imperial Palace.

2025-08-14 via Nuitee
S
Sebastiano solo_traveller it
8
Pros:

A due passi dal centro storico di Bukhara. Stanza spaziosa e letto comodo, ampia corte interna. colazione con prodotti locali assortita. Staff cordialissimo.

Cons:

Reception ed ingresso chiuso intorno alle 23, almeno nel breve periodo fuori stagione di mia permanenza,

2025-08-12 via Nuitee
V
Volker solo_traveller de
9
2025-08-12 via Nuitee
S
Saka solo_traveller ai
10
Pros:

Очень большой отель
Хороший расположение
Завтрак вкусно

2025-08-06 via Nuitee
S
Saka couple ai
10
2025-08-04 via Nuitee
S
Saka solo_traveller ai
10
2025-08-04 via Nuitee
S
Saka couple ai
10
2025-08-04 via Nuitee