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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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BBQ facilities
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Solarium
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Karaoke
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Shared kitchen
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Kids' outdoor play equipment
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Lockers
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Evening entertainment
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Open-air bath
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Airport shuttle (free)
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Outdoor furniture
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Badminton equipment
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Yoga classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Pub crawls
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Happy hour
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Cooking class
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Movie nights
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Aerobics
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Bingo
Review Highlights
Categories
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Property Description
Luxurious Amenities:
Experience ultimate relaxation with our infinity pool, open-air bath, and stunning mountain views.
Exquisite Dining Options:
Indulge in delicious À la carte and American breakfast choices at our traditional restaurant, offering warm dishes, local specialties, and fresh pastries.
Exciting Activities:
Enjoy yoga classes, outdoor play equipment for children, and adventurous excursions like fishing, hiking, and walking tours arranged by our attentive staff.
To book your serene stay amid breathtaking landscapes at Celestial Vally, reserve your room now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
A deposit may be required at the property.
Location
Guest Reviews
The view and facilities were amazing. The staff went out of their way to help with transport and requests. The restaurant required a short golf cart ride down the hill but very much worth it as the food was good.
Location was beautiful, the staff was so nice and so friendly and all the pets around the house made the whole experience so lovely
The views from the resort ar amazing. Fantastic views of the mountains and countryside, and the ground of the resort are like a zen garden. They are well maintained with lots of flowers, traditional structures, stone paths, and scenic viewing spots. The room was clean and modern while still maintaining a "country Inn" type of feel.
The food prepared for lunch/dinner by Raymond, the head chef, was excellent and offered a wide variety. The breakfast was more basic but also quite good. I want to give a shout out to Raymond, who not only prepared some great meals but also helped us out answering a lot of our questions about the hotel, the excursions we were taking, the area of ZJJ as a whole, etc. He spoke English very well (the only member of the staff who could do so), so it was really helpful to be able to go to him with questions.
While the location is beautiful, it is quite isolated. Once you arrive at the resort, there are no other places to go within walking distance, and even driving to places would take 20-30 min, so be prepared for that if you arrive back at the hotel early in the afternoon. The restaurant has limited hours, so if you want to go for a snack or a happy hour drink, you need to send a WeChat to the staff to arrange it.
The system for ordering food is generally to send a message via WeChat. You are sent a menu on the first day of your stay and you order from that. This system has some holes in it and I would say it isn't super reliable. A couple of our messages weren't read so we had to go down to the front desk when we received no response. You also use this system to arrange transportation for excursions and rides to town. The resort has several drivers but rides aren't always available. You will have to rely on Didi to some degree and it might be a bit tricky to get them to take you all the way to the resort. It seems as though they will only take to within about half a kilometer from the resort.
Rooms are not cleaned and made up every day, at least ours wasn't, which was a bit of a surprise given the relatively high room rate charged. Also, there isn't really a 24-hour front desk in operation. It seemed to me that at least half the time there was no one there. This is definitely the weak spot in their operation i.e. customer service after you arrive.
Best view, very beautiful location, close zu east gate and perfect service. The team helped out with everything. Would always go there again, best place to have calm and relaxing moments after spending your day in the national park.
Everything. location, environment, especially the people. I was treated like family. They were super friendly.
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Местоположение и персонал выше похвал !!
Было холодно ! Не продумано отопление !!
The view from the room was absolutely stunning. Combine that with a beautiful decor and an incredibly helpful manager made for a great stay.
I loved the location of Celestial Valley having an amazing view on the avatar mountains, isolated from the business of Wulingyuan. The hosts are extremely professional even if they don't speak English and try to do everything so that your stay is amazing. Had very filling breakfasts allowing us to hike for the whole day without needing additional food.
They have really cute cats and dogs.
Our cabin was really amazing I would say hooks are missing in the bathroom to hang the towels. There was no way to dry the towels. The place is very close to Wulingyuan but it is not in the city center so you have to always take a taxi or ask the host to drive you to the city or pick you up.
Wifi was not working for us
Hospitality at its best! They are welling to do whatever makes you happy and comfortable
They helped with a plan to visit the city, 3 days plan including transportation made the trip much easier specially when chinese people dont speak English in scenic areas!
I found bugs in the cabin, they helped me with bug spray and it really worked!
Location was nice
Construction work was happening all over the site. Impossible to relax in room so we had to change hotel straight away
- Просторный номер с большой кроватью, отличным кондиционером, большим проектором и панорамными окнами.
- Очень понравится администратор (хостес) отеля. Он свободно говорит на английском и рад помочь по любым вопросам очень оперативно и быстро.
- Удобно, что вас бесплатно ( в пределах разумного расстояния) могут отвести и забрать из отеля в интересующую вас точку.
- Дизайнерская, красивая инстрагамная территория. Хоть и небольшая, но очень приятная глазу и уютная.
- Понравилась домашняя атмосфера в отеле, когда нет критичных правил и ты можешь чувствовать себя как дома.
- Шикарный вид из номеров, не обман, действительно из каждого номера очень красивые прямые виды на горы.
- Отель небольшой и в нем немного номеров, поэтому не будет много народу, а атмосфера более уединенная.
- Отелю нужно предупреждать, что на территории есть животные, в том числе собаки. Некоторые люди категорически не могут отдохнуть рядом с собаками.
- Еда покажется скудной, но в целом нормальная. Английский завтрак нам не понравился, это вообще не то, лучше брать китайский.(он вкуснее)
Прекрасное Местоположение, администратор Джон хорошо говорит по-английски, всегда на связи информировал нас о готовности еды и организовывал трансферы.
Всего пара блюд для вегетарианцев, ели цветную капусту с рисом три дня.. никто кроме администратора не понимает по-английски. Даже объяснив в первый день, что мы вегетарианцы,надо было на следующий день той же девушке объяснять все заново.
Расположение , чистота , уют , вежливый персонал
Я бы добавила в туалете гигиенический душ .
Прекрасное место, самый лучший отель за время нашего путешествия по Китаю.
Понравилось все: завораживающие пейзажи, очень чистые , аутентичные и уютные деревянные домики с видом на горы, ухоженная территория с рисовыми террасами, великолепный ужин, гостеприимные , милейшие сотрудники.
Нас встретили 2 прекрасных юноши, как самых желанных гостей, донесли чемоданы до домика, предложили выбрать по меню ужин, составили план посещения достопримечательностей и дали машину с водителем. Приятным бонусом была встреча в аэропорту.
У нас в домике был чай Мэй Ча из дикорастущих трав региона Чжанцзяцзе, он как-будто покрыт инеем, обязательно нужно попробовать.
Понравилось абсолютно всё
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