Queenwood Hotel

Hotels
6.9 (118 reviews)
No 77, Street 136, Sangkat Phsar Kandal I , Phnom Penh , kh

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
4.56
Negative feedback regarding dirtiness and poor maintenance.
Service
8.53
Very friendly and helpful staff was mentioned positively.
Location
9.57
Top location in the city center, close to attractions.
Room Quality
5.52
General sentiment suggests adequate but needs improvements.
Amenities
5.55
Pool was reportedly closed, which disappointed some guests.
Value for Money
6.51
Mixed feelings due to amenities not meeting expectations.
Food and Beverage
7.56
Standard quality for this hotel tier.
Overall Experience
7.43
Average experience impacted by cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:31

Property Description

Luxurious Accommodation
Queenwood Hotel, located in Phnom Penh, offers a luxurious stay with air-conditioned rooms, flat-screen TVs, and en suite bathrooms. Enjoy city views and complimentary WiFi throughout the property.

Convenient Location
With Kandal Market and Wat Ounloum just a short walk away, Queenwood Hotel provides easy access to popular attractions. Airport transfers can be arranged for a hassle-free arrival and departure.

Dining and Leisure
Indulge in Cambodian and Western cuisine at the in-house restaurant, and unwind at the rooftop pool bar with a variety of cocktails and drinks. The outdoor pool and business centre add to the leisure and convenience of your stay.

Book your stay at Queenwood Hotel for a memorable experience in Phnom Penh.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 118 reviews
Cleanliness: 4.56
Service: 8.53
Location: 9.57
Room Quality: 5.52
Amenities: 5.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 7.43
J
Joris • family_with_children • be
8
2026-03-11 • via Nuitee
P
Paul David Connolly • family_with_children • gb
2
Pros:

This in Cambodia was the worst hotel I stayed at for 7 days in that time they cleaned my room 2 times I made a complaint to the reception . But I found out from the cleaner she was doing 28 room unfair to her
The staff were so bad no costumer service

Cons:

Dislike everything about this hotel
Too close a night club really noisy

2026-03-10 • via Nuitee
R
Ryan Dean • couple • us
3
A great learning experience. Probably not going to do it again.
Pros:

Close to Riverside, great location. Staff was always helpful. Good refrigerator and daily amenities, such as water, coffee, just ask.

Cons:

Old property in desperate need of updating. No pool, no gym, no restaurant although the hallways and corridors reeked of burned food. Half the room have no window, (good for some, bad for others), the other half had a widow looking into construction peril. Housekeeping was irregularly dependable. Small television. Odd showers.

2026-03-01 • via Nuitee
M
MUHAMMAD AMIR ZAFRI BIN • extended_group • my
5
Pros:

Great location

Cons:

Uncomfortable bed, also not that big for two people, elevator was broken many times, airconditioning not cool enough, fridge is not working

2026-02-12 • via Nuitee
A
André • couple • de
6
Pros:

- Sehr nettes Personal und gute Lage

Cons:

- das Badezimmer war in einem nicht so guten Zustand

2026-01-29 • via Nuitee
C
christiane • couple • de
9
Gern im Queenwood Hotel
Pros:

Die Unterkunft hat einen sehr günstigen Standort. Alle Märkte kann man zu Fuß erreichen. Es sind viele Restaurants im unmittelbaren Umfeld und der Tonle Sap ist ganz nah und fließt dort in den Mekong.
Sehr freundliches Personal. Wir würden aufgrund der günstigen Lage, auch zu den Sehenswürdigkeiten immer wieder das Queenwood Hotel wählen.

2026-01-24 • via Nuitee
A
Attila • solo_traveller • hu
7
2026-01-19 • via Nuitee
G
Gerald • solo_traveller • ie
4
2026-01-18 • via Nuitee
C
christiane • couple • de
7
Pros:

Das Hotel hat eine sehr gute Lage. Alle Märkte sind in der Nähe. Der Mekong ist nicht weit und lädt zu einer kleinen Bootstour ein. Das Hotel ist von vielen Restaurants umgeben. Das Personal des Hotels war sehr nett und freundlich.

Cons:

Das Hotel ist recht hellhörig. Nachts ankommende Reisegruppen sind sehr laut.

2026-01-16 • via Nuitee
D
Dara • solo_traveller • us
4
2026-01-14 • via Nuitee
K
Koch • couple • de
8
Top Lage mitten in Phnom. Penh
Pros:

Schönes Zimmer, Pool in der 8. Etage. Top Lage. Kurze Wege zu vielen Sehenswürdigkeiten.

Cons:

Kein Grund zur Beschwerde

2026-01-03 • via Nuitee
Z
Zoe • solo_traveller • ch
8
Schöner Start um Phnom Penh und Kambodscha kennen zu lernen
Pros:

Lage ist toll, direkt im Zentrum.
Sehr freundliches und hilfsbereites Personal.

Cons:

Leider war der Pool geschlossen, einer der Gründe wieso ich das Hotel ausgewählt hatte. Sehr ringhörig.

2025-12-29 • via Nuitee
L
Laurent • extended_group • fr
9
Professionnel
Pros:

Attentionné professionnel, je recommande

Cons:

Le personnel emplacement

2025-12-06 • via Nuitee
F
Frédéric • extended_group • vn
8
2025-11-24 • via Nuitee
A
Andrew • extended_group • th
6
2025-11-06 • via Nuitee
L
laird&lady Graham • solo_traveller • au
8
2025-09-19 • via Nuitee
L
laird&lady Graham • solo_traveller • au
8
2025-08-26 • via Nuitee
P
Patrick • extended_group • kh
8
2025-08-04 • via Nuitee
B
Bernd • extended_group • th
1
Terrible
Cons:

What a hotel!!! We were there because a friend knew it from before. It was one of the worst hotels I have ever stayed in. At night it was so loud that no sleep was possible until 3am and then the noise and doors banging starting early in the morning. Most probably because rooms had multiple occupants. It was dirty, no decent light, no fridge, no safe. You can do a lot better in Phom Pheng

2025-07-23 • via Nuitee
C
Charles • solo traveller • th
8
Good as usual
2025-05-03 • via Nuitee