Outsite Chelsea - Work, Connect, Explore

Hotels
8.3 (97 reviews)
318 West 22nd Street , New York , US

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Laundry
Express check-in/check-out
Fax/photocopying
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location near metro and attractions
Comfortable beds and effective air conditioning
Attractive communal spaces (roof terrace, lounge, kitchen)
Well-equipped kitchen and good work/internet areas
Clean shared bathrooms and generally tidy property
Luggage storage available before check-in
Cons:
Perceived as overpriced for what is offered (shared bathrooms, sofa beds)
Remote-staffed service with delayed responses and occasional access/code issues
Some rooms are very small, lack TV and can be uncomfortable
Noise from other guests / halls can disturb light sleepers
Occasional cleanliness issues (shower drain not very clean)
Waiting for shared bathroom at peak times

Categories

Cleanliness
7.8
Generally clean property and shared bathrooms were praised, though a few guests noted issues (shower drain, room cleaning not excellent).
Service
7
Mixed service: staff work remotely and some guests reported delayed responses and a faulty door code, though check-in luggage storage was appreciated.
Location
9.6
Very strong location — repeatedly called excellent, close to metro and attractions, in a lovely neighbourhood with a desirable rooftop.
Room Quality
7.5
Rooms have comfortable beds and good air conditioning, but some rooms are small, include sofa beds, lack TVs, or have limited access to common areas.
Amenities
9.5
Excellent communal amenities noted (roof terrace, lounge, well-equipped kitchen, work areas and reliable internet); common spaces kept well.
Value for Money
6
Consistently mentioned as overpriced given shared bathrooms, small rooms and the sofa-bed setup — several guests called out poor price/value.
Food and Beverage
9.5
Limited direct mentions of F&B beyond praise for the communal kitchen ("cucina ottima") and useful amenities; treated as a strong point.
Overall Experience
9.5
Overall positive stay: excellent location, comfortable beds and attractive common areas, tempered by service hiccups and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Central Location in New York City
Located just steps away from Penn Station and Madison Square Garden, Outsite Chelsea offers a convenient stay in the heart of New York City. With Bryant Park and the Javits Convention Center within a short distance, exploring the city is a breeze.

Comfortable Accommodations
The air-conditioned rooms at Outsite Chelsea provide a cozy retreat after a day of sightseeing. Enjoy the convenience of a kettle in your room, ensuring a comfortable and relaxing stay.

Near Major Attractions
Immerse yourself in the vibrant city life with popular attractions like the Flatiron Building, The High Line, and Macy's just a stone's throw away. With LaGuardia Airport in close proximity, your travel convenience is guaranteed.

Book your stay at Outsite Chelsea for a memorable New York experience.

Important information:

After confirmation, Outsite will reach out through email with a secure link to download Outsite app and fill the check-in information. Local regulations require all the guests to provide a photo of their government-issued photo ID and a selfie. Guests will receive check-in details three days prior to arrival as long as they have downloaded Outsite App and completed the online check-in. For assistance, please contact our guest experience team. You can use the Special Requests box when booking. Please note, the layout, furniture, and decor of your space may vary from these photos.

No security deposit is required. Charges up to $250 may be applied to the credit card provided at check-in, even after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 97 reviews
Cleanliness: 7.8
Service: 7
Location: 9.6
Room Quality: 7.5
Amenities: 9.5
Value for Money: 6
Food and Beverage: 9.5
Overall Experience: 9.5
U
Uri • solo_traveller • il
8
2026-11-06 • via Nuitee
B
Braho • solo_traveller • al
10
2026-10-30 • via Nuitee
V
virginia • solo_traveller • uy
10
2026-10-20 • via Nuitee
L
Lara • extended_group • gb
8
Pros:

The property is lovely, the bed is comfortable even though it was a sofa bed and we had everything we needed. The shared bathroom was clean as was the rest of the property and there was a nice lounge and kitchen rooms although we didn't end up using them.

Cons:

I would say that it is overpriced considering the shared bathroom and the sofa bed, we did have to wait to use the bathroom multiple times which is as listed but overpriced although I expect this is due to the location as New York.

2026-10-09 • via Nuitee
F
Francesca • solo_traveller • pl
10
CUDOWNY, wybrałabym ten nocleg po raz drugi
Pros:

Świetna lokalizacja, bliskość do metra i wielu atrakcji, dobrze wyposażone i utrzymywane w czystości części wspólne, bardzo wygodny materac w pokoju!!

Cons:

ręczniki dla gości mogłyby być większe, słychać innych lokatorów więc jeśli ktoś ma lekki sen może być to minusem, ja używam na co dzień zatyczek do uszu więc nie było to dla mnie problemem

2026-09-17 • via Nuitee
H
Hervé • solo_traveller • fr
8
Un bon hostel extrêmement bien placé mais cher
Pros:

L'emplacement, le bâtiment, le toit terrasse

Cons:

Rapport qualité prix

2026-09-14 • via Nuitee
D
Daniele • solo_traveller • it
9
Bellissima e comoda soluzione
Pros:

Ottima posizione in un quartiere bellissimo. Comode stanze con aria condizionata e spazi in comune perfetti! Cucina ottima e bagni ok!

Cons:

Pulizia della stanza di buon livello ma non eccellente

2026-08-20 • via Nuitee
C
Chloe • couple • ca
7
Pros:

The location is great. The bed and DAIKIN air conditioner were really comfortable. Open area is pretty. But, the room we got was in 4th floor so the open area is not really accessible for me.

Cons:

I contacted the registration as guided to get early access to open area to leave the luggage. However, the code did not work at one of the doors. I stuck at the front door for minutes. The team only work remotely and has delayed response.
The shower drain stuck in normal use and was not very clean.

2026-08-18 • via Nuitee
W
Wendy • couple • be
8
2026-08-11 • via Nuitee
R
RFVega • couple • us
9
Amenities were great. I appreciated that I could stash my bags before check in.
Cons:

I could hear neighbors and talking in the halls.

2026-08-09 • via Nuitee
S
SOFIA • couple • ar
10
Pros:

La ubicación un 10. La habitación súper limpia y con todo lo necesario para una estadía cómoda de viaje. Super cómodo todo 🫶🏽

2026-08-08 • via Nuitee
J
James • solo_traveller • gb
8
Pros:

High quality toilet roll

2026-08-02 • via Nuitee
A
Alexander • couple • no
8
2026-07-24 • via Nuitee
E
Elkin • couple • co
7
👍🏻
Pros:

Las zonas de trabajo e internet son comodas

Cons:

La habitación demasiado pequeña e incomoda
Sin televisor
Y muy costosa teniendo en cuenta el costo por noche y lo que ofrecieron

2026-07-21 • via Nuitee
E
Ekaterina • couple • ru
10
2026-07-10 • via Nuitee
O
Oscar • solo_traveller • au
10
2026-07-09 • via Nuitee
J
juan ignacio • couple • ar
10
2026-06-10 • via Nuitee
M
Martina • solo_traveller • us
10
2026-06-05 • via Nuitee
E
Elena Adriana • solo_traveller • pe
10
2026-05-14 • via Nuitee
T
torkout • solo_traveller • ma
10
BEST EXPERIENCE BDAY GIRL <3 THAT NEW YORKER LIFESTYLE
Pros:

i had an amazing stay in Chelsea for three days honestly, I loved everything about this place!

The room was super clean and very comfortable. I especially loved the view from my room, it made the whole experience even more special. The rooftop and the kitchen were also great such a nice bonus! The bathrooms were always clean every time I came back, which I really appreciated.

What I loved the most is the vibe of the place it truly has that authentic American/New York style. If you really want to live the full New York experience, staying in Chelsea is definitely the best choice. It’s such a beautiful neighborhood.

The communication was also perfect. The hosts were always available and very responsive, whether on Booking or WhatsApp. They were kind, helpful, and very well organized. I also appreciated that I could leave my luggage and go out before my departure that was super convenient.
Honestly, I enjoyed this stay even more than my time in Times Square. I’m extremely happy and satisfied.
Highly recommended <3 I will definitely come back!

Thank you so much OUTSITE CHELSEA You made my Dream True !

Cons:

Nothing !

2026-05-02 • via Nuitee