Skye Hotel & Residences

Hotels
Independent
7 (373 reviews)
Toronto, Ontario, M9V3Y6 , Toronto , CA

Facilities

Meeting rooms
Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Concierge service
Elevator
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Brand new property
Good check-in experience
Cons:
Limited parking
Expensive breakfast
No spa services
Unclean rooms
Rude staff
Noise disturbances

Categories

Cleanliness
4.3
Mixed reviews on cleanliness, with some guests reporting cleanliness issues including stains, cockroaches, and dirt.
Service
6.6
Service quality varied, with mentions of rude staff, slow service, and unhelpful cleaners, but some guests found the front desk staff friendly.
Location
6.9
Mixed feedback on location, with some highlighting the proximity to key areas while others mentioned noise and safety concerns.
Room Quality
5
Room quality received mixed feedback, with guests reporting issues like broken windows, noise disturbances, and unclean rooms.
Amenities
5.7
Limited comments on amenities, with some mentioning unfinished or lacking facilities.
Value for Money
4.3
Several guests felt the hotel did not offer value for money due to various issues mentioned in reviews.
Food and Beverage
6.1
Positive comments on the staff and check-in process, but cleanliness issues and noise disturbances affected the overall experience.
Overall Experience
5.6
Overall experience was below average due to cleanliness, service, and room quality issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 06:50

Property Description

Amenities
Enjoy complimentary wireless internet access and concierge services. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.

Meeting Rooms
Host your events in one of the 2 meeting rooms available at the hotel.

Guestrooms
Relax in one of the 146 individually furnished guestrooms with fully equipped kitchens. Enjoy your Tempur-Pedic bed with down comforters and premium bedding.

Take in the views from the garden, make yourself at home, and experience true comfort at Skye Residences!

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 373 reviews
Cleanliness: 4.3
Service: 6.6
Location: 6.9
Room Quality: 5
Amenities: 5.7
Value for Money: 4.3
Food and Beverage: 6.1
Overall Experience: 5.6
H
heidi
10
Pros:

Home away from home

2025-08-31 via Nuitee
A
Anfal family
8
Pros:

Nice affordable hotel we rented a room for 5! It fit us comfortably and the room had a full kitchen, dining table and washer and dryer which was convenient!

2025-08-31 via Nuitee
A
Angela partner
4
Pros:

The hotel room was well kept. But, because it’s also a residential property. My boyfriend and I spotted three cockroaches in the room near the doorway. Won’t ever stay there again.

2025-08-31 via Nuitee
E
Erica
8
Pros:

With the kitchenette, it would be nice if there were available dishes and untensils in the room, a toaster would also be great! The phone in our room didn't work, but that was a very minor issue. Staff was friendly, and the price was right!

2025-08-30 via Nuitee
D
Dilovan family
6
Pros:

This Building is in excellent condition , it has so much potential ,just need a better management ,and more cleaning ..

2025-08-30 via Nuitee
N
Nathan family
4
Pros:

Room wasn't clean, bed sheets, pillows, etc.
New & modern hotel is a perk, however feels incomplete...

2025-08-29 via Nuitee
J
Jessica partner
4
Pros:

Breakfast was disgusting, a brown paper bag.

2025-08-29 via Nuitee
B
Beulah
10
Pros:

Stay one night as it was in walking distance from hospital. Lots of dining around . Executive rooms well designed only lacking cutlery and dishes for lengthy stays .

2025-08-28 via Nuitee
S
Ségolène Jessica family
2
Pros:

The room was dirty from the first day, full of cockroaches that we reported and nothing was done until our departure ; and it's been 10 days since I still haven't received my security deposit. I called them to be told that they hadn't released my money. Bad service

2025-08-28 via Nuitee
S
shaniqua
10
Pros:

its ight

2025-08-28 via Nuitee
J
Javid
6
Pros:

It was clean

2025-08-28 via Nuitee
S
Solomon family
4
Pros:

The property was nice and quiet. But the one room we stayed in smelled like something was rotting and staff couldnt do anything about the problem.

2025-08-28 via Nuitee
M
Morris
2
Pros:

The front stall was very rude and the place was really noisy kindly avoid if you love your money

2025-08-28 via Nuitee
R
RAQUEL
10
Pros:

Near restaurants

2025-08-28 via Nuitee
D
Denise family
2
Pros:

We booked this place because it had a kitchen and laundry facilities in the suite, it had no dishes, cookware or utensils, nothing was to be found, not even a fork. Why would we bring our own dishes and cookware to a hotel? They supply a new dishwasher but I don’t think it ever gets used if they don’t supply dishes or any kind of soap in the kitchen or cleaning cloths or dishcloths. When we asked front desk for dishes they said they don’t have any what if they could find some they would bring them without even knowing my room number, so they had no intention ever. The staff were not overly friendly and the rooms weren’t cleaned regularly. It was painstaking to get clean towels. The suite was worn out and unclean, the windows hadn’t been cleaned in a while and the couch was filthy. The gym was located in a dark storage basement with stored furniture and was ill equipped. I would not stay here again and I would never recommend it.

2025-08-28 via Nuitee
L
lilmonkee
10
Pros:

Nice clean rooms

2025-08-28 via Nuitee
B
Bruce family
2
Pros:

Didn’t get towels. Bugs on bed. Smelled egg. The bed was not cleaned. Areas not cleaned and sanitized. Requested for a room change and there was no from desk staff to assist until 12 PM. Had to sleep in the dirty room and the bug bit us.

2025-08-28 via Nuitee
C
Collins family
10
Pros:

Lovely place. The place is affordable but book via Expedia.

2025-08-27 via Nuitee
M
Mohamed Ansar
10
Pros:

Value for money

2025-08-27 via Nuitee
A
Ally friends
2
Pros:

There was poop on my sheets and they did nothing they had all day from 9am to 7pm when i got back to fix the issue and no one even went in to change the sheets. Then when I received new ones those ones were stained as well.

2025-08-27 via Nuitee