Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Comfortable amenities
Cons:
Some service delays
Inconsistent room comfort
Dining issues

Categories

Cleanliness
8.79
There were mentions of issues like a defective showerhead, which affected the overall perception.
Service
9.76
Staff was generally described as friendly and helpful, especially specifics about Salem and Salim's hospitality.
Location
10
The reviews consistently highlighted the ideal location of the hotel facing the dunes.
Room Quality
8.8
Mixed sentiments on room comfort with reports of hard pillows and a bad mattress.
Amenities
9.25
Positive comments on the pool, though some issues with WiFi were noted.
Value for Money
9.28
Some pricing discrepancies were mentioned, but the activities were generally appreciated.
Food and Beverage
8.74
While breakfast was good, there were complaints regarding dinner and service during meals.
Overall Experience
9.79
Despite some setbacks, many guests felt warmly about their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:55

Property Description

Luxurious Accommodation

SANDSTAR PALACE offers a luxurious stay in Merzouga with a garden, terrace, and a restaurant and bar on-site. The selected rooms come with a kitchen equipped with modern amenities like a fridge and a microwave, ensuring a comfortable and convenient stay for guests.

Multilingual Support

The hotel boasts a multilingual staff fluent in Arabic, English, Spanish, and French, available at the reception to assist guests in planning their stay. This personalized service adds a welcoming touch and ensures effective communication for a seamless experience.

Convenient Amenities

Guests can enjoy complimentary WiFi and private parking during their stay at SANDSTAR PALACE, providing convenience and connectivity. The hotel's thoughtful amenities cater to the needs of every guest, enhancing the overall experience.

Book your stay at SANDSTAR PALACE for a luxurious and convenient experience in Merzouga.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 62 reviews
Cleanliness: 8.79
Service: 9.76
Location: 10
Room Quality: 8.8
Amenities: 9.25
Value for Money: 9.28
Food and Beverage: 8.74
Overall Experience: 9.79
S
Sisilia • family_with_children • nl
9
2026-07-22 • via Nuitee
G
giovanna • family_with_children • it
10
2026-07-22 • via Nuitee
S
sami • solo_traveller • es
10
Pros:

El sitio ,la piscina el personal atento en todo momento un paraiso en el desierto son unos chicos y un equipo increíble lo he pasado con mi familia llevando niños increíble y volvere a repetir las dunas desde el hotel TODO agradezco a todo el equipo la hospitalidad merecen propinas todos los dias muchas gracias

Cons:

Nada

2026-07-21 • via Nuitee
B
Belçim • couple • tr
10
Pros:

Bugüne kadar kaldığım manzarası en güzel yerlerden biriydi. Çalışanlar da çok kibardı. Odamız da temiz ve çok büyüktü. Bir daha gidebilmeyi isterim

2026-07-21 • via Nuitee
B
Benicio • solo_traveller • li
9
2026-07-10 • via Nuitee
J
Jeanne • couple • fr
9
Je recommande !
Pros:

L’emplacement était super, repas très bon, nous avons pu profiter de la piscine. Personnel très sympa

2026-07-05 • via Nuitee
Полина • family_with_children • ru
10
Отель с бассейном в пустыне. Кормят хорошо, можно купаться в бассейне. Можно прогуляться в пустыню на верблюдах, можно и
2026-06-25 • via Nuitee
B
belen • solo_traveller • es
10
Mejor imposible
Pros:

No creo que exista en Erg Chebbi una piscina con mejores vistas y fresquita en pleno verano del desierto 😄.
A un paso de las dunas.
Todo el personal nos trató de maravilla y nos hizo sentir como en casa.
La cena, abundante y a muy buen precio; salimos más que satisfechos.
El desayuno también estuvo genial, perfecto para empezar el día con energía.

2026-06-23 • via Nuitee
G
Gilbert • solo_traveller • fr
8
2026-06-21 • via Nuitee
J
James • solo_traveller • fr
10
2026-06-18 • via Nuitee
O
Onofrei • solo_traveller • ma
10
Pros:

Hassan. best host. Thank you so much!

Cons:

nothing. everything was good.

2026-06-17 • via Nuitee
G
Gulnara • family_with_children • nl
10
Pros:

Comfortable hotel next to the sand dunes with the amazing view from terrace. We really enjoyed our stay there. It was very quite and cozy. Food was tasty and the staff was very helpful! We ordered the 4D tour and the camel ride. We were also able to join the evening Berber music show in the nearby hotel camp. It was a great weekend!

2026-06-16 • via Nuitee
M
mathilde • couple • fr
10
Fantastique.
Pros:

L’emplacement en face des dunes est vraiment magique ! À 20 minutes en voiture de merzouga. Le personnel est adorable et très arrangeant.

Cons:

Riennn tout est parfait.

2026-06-15 • via Nuitee
P
Pedro • couple • pt
9
Uma boa experiência para visitar merzouga
Pros:

Alojamento estava limpo e o quarto era muito bom. Gostei da piscina com vista para a duna

Cons:

Nada a apontar de negativo

2026-06-12 • via Nuitee
O
oscar • solo_traveller • es
10
Pros:

El Hotel una pasada, la decoración, las comidas muy buenas todas, la ubicación perfecta, su piscina y sus vistas a las dunas. Brutal.

Cons:

Que no tenían cerveza😂😂

2026-06-11 • via Nuitee
M
Miguel • family_with_children • pt
10
Pros:

Tudo, desde a paisagem para as dunas, refeicões (jantar e pequeno almoço), quarto grande e com uma cama king size, ideal 0ara descansar, e dosfuncionários, super prestaveis connosco e com o nosso bebe de um ano, fizeram os possiveis para nos sentirmos em casa. Voltaremos aqui na nossa proxima viagem ao Sahara concerteza!
Tem tambem um acampamento que tivemos pena de nao conseguir ir dançar e ouvir as suas musicas tipicas

2026-04-16 • via Nuitee
D
david • solo_traveller • es
7
Paraíso en el desierto
Pros:

La ubicación, las dunas están enfrente del hotel. El personal muy atento, nos invitaron a la hoguera del campamento de noche y se esforzaron de que todos disfrutáramos y nos hicieron fotos con nuestros propios móviles. El trato fue excepcional.

Cons:

La cena, aunque es algo muy personal. De todas formas la cantidad de comida que sacan es gigante y están atentos a todos.

2026-04-10 • via Nuitee
E
Esti • family_with_children • es
9
2026-04-08 • via Nuitee
T
Tavares • family_with_children • pt
8
Pros:

simpatia do rececionista e localização muito boa

2026-04-06 • via Nuitee
R
Rafał • family_with_children • pl
9
2026-04-05 • via Nuitee