Sonder Flatiron

Hotels
•
Sonder
7.4 (144 reviews)
9 West 26th Street , New York , us
+16173000956
reservations@sonder.com

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.61
Several complaints about dirty showers and unresponsive cleaning issues.
Service
8.08
Some issues, but overall staff was friendly and helpful.
Location
9.12
Multiple reviews emphasized the perfect location for sightseeing and access to subway.
Room Quality
7.07
General comfort mentioned but noise from outside and dated furniture noted.
Amenities
6.6
Missing some expected amenities such as a microwave.
Value for Money
7.06
Concerns about the noise level and quality of amenities affect perception.
Food and Beverage
7.61
Not specifically mentioned in reviews; standard for hotel tier.
Overall Experience
7.08
Good stay but issues with cleanliness and noise affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:50

Property Description

Prime Location in NoMad District
Located in the heart of NoMad, Sonder Flatiron offers easy access to iconic landmarks such as the Empire State Building, Madison Square Garden, and Penn Station, making it the perfect choice for travelers looking to explore the vibrant city of New York.

Modern Amenities for Comfort
Experience comfort and convenience in our air-conditioned rooms, each equipped with a private bathroom, free WiFi, and a coffee machine. Relax in style with our cozy bed linen and plush towels provided in every room for a truly rejuvenating stay.

Near Major Attractions and Transportation
With Macy's, Bryant Park, and Grand Central Station just a stone's throw away, Sonder Flatiron provides a central hub for both leisure and business travelers. Plus, easy access to LaGuardia Airport ensures a seamless travel experience for our guests.

Book your stay at Sonder Flatiron now for a memorable New York City getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder Flatiron in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note the layout, furniture, and decor of your space may vary from these photos. There is no cable, laundry, daily cleaning, or room service. We have provided a Roku for streaming. You may hear noise from construction and traffic. We have a partnership with Blink Fitness, just eight blocks away. Please show them your booking confirmation for complimentary gym access. This is a lively location. The rooftop bar is open from 6 pm to 4 am, and guests will experience some noise during those hours.

Sonder offers all guests the ability to book housekeeping services on demand for a nominal fee.This ensures you can enjoy an uninterrupted and environmentally sustainable stay.Housekeeping services must be scheduled via the Sonder app, 24 hours in advance.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 144 reviews
Cleanliness: 6.61
Service: 8.08
Location: 9.12
Room Quality: 7.07
Amenities: 6.6
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 7.08
C
Carla • couple • be
8
2025-10-31 • via Nuitee
B
Bahige • solo_traveller • gb
4
Great location but not yet up to standard for Mariott
Pros:

Great location

Comfortable room

Cons:

Dirty shower - there was hair from a prior guest when I joined

Unresponsive team- they sent the team to clean the room and still missed the spot

2025-10-30 • via Nuitee
R
Ryan • couple • gb
10
Highly recommend this hotel for couples wanting to see the sights. Perfect location, clean and polite helpful staff.
Pros:

The location was perfect. Close by a subway station which took us up and down town when needed to the likes of Brooklyn Bridge or up to Central Park. A 10-15 mins walk from a lot of landmarks like Times Square and Empire State Building etc.
Round the corner from 5th Avenue for shops and Broadway.

2025-10-29 • via Nuitee
A
Amparo • couple • gb
6
Pros:

La ubicación

Cons:

El servicio dejaba que desear y las habitaciones son muy ruidosas

2025-10-27 • via Nuitee
L
Leonardo • couple • ar
9
2025-10-20 • via Nuitee
J
juan cruz • solo_traveller • ar
5
Bien
Pros:

Ubicación

Cons:

Zona ruidosa. Durante la noche me despertaba por los ruidos. Los tapones para oídos que te dan de cortesía ya lo dicen todo. A pesar de eso el personal muy amable.

2025-10-19 • via Nuitee
A
allison • family_with_children • us
8
Clean, comfortable stay with good access to the subway.
Pros:

Place was fine. Typical small NY hotel. Location worked out well; close to multiple subway entrances.

Cons:

The only thing that would have been better was to have a microwave in the room.

2025-10-19 • via Nuitee
P
Patrice Gaborit • couple • fr
8
Pros:

Hôtel bien situé

Cons:

Il faut laisser couler l'eau ouverte à fond pendant 5/6 minutes pour avoir de l'eau chaude,

2025-10-17 • via Nuitee
L
Linda • couple • us
10
Pros:

The location of the hotel was amazing for what we had planned. The hotel itself was amazing. The self check in and check out service is very streamlined. Everything was so clean. Definitely recommend!

2025-10-13 • via Nuitee
R
Reka • couple • de
8
2025-10-05 • via Nuitee
M
Myroulla • couple • cy
7
2025-09-14 • via Nuitee
J
Jasmine • couple • nz
8
Such an amazing location for first time visit in NYC.
Pros:

The location was great and lovely friendly staff. Great bars and cafes either side.

Cons:

The property was quite noisy however they are aware of this and provide earplugs.

2025-09-04 • via Nuitee
R
Rayco • couple • nl
8
2025-09-03 • via Nuitee
C
Candy • family_with_children • de
8
Super Standort.
Pros:

Lage ist super.
Ausstattung sehr modern, aber alt abgewohnt
Streaming TV
Typisch NY Style

Cons:

Sehr laut aufgrund Ladezone am Hotel.
Abgewohnte Möbel.
Sehr kleines Bad
Unsichere Tür
Kein Safe

2025-08-28 • via Nuitee
V
Veronica • couple • it
6
Cons:

L'addebito della camera a febbraio e non in Agosto. Sto aspettando ancora vostra risposta per un addebito extra di 200€

2025-08-24 • via Nuitee
이화영 • couple • kr
5
Pros:

체크인 시간보다 일찍 도착했는데 바로 체크인 도와주시고 친절하게 맞이해주셨어요 !! 뷰도 너무 좋았고 위치도 좋았습니다 !! 다음 뉴욕여행때도 다시 방문 의사 100% 입니다 ~

2025-08-24 • via Nuitee
T
Tariq • solo_traveller • sa
10
Pros:

قريب من الاماكن الحيويه ولكن التايم سكوير بعيد قليلا

Cons:

كل شي جميل

2025-08-22 • via Nuitee
V
Victor • couple • fr
7
Parfait pour 3 nuits en transit
Pros:

Proximité de tout, emplacement idéal et plutôt calme.

Cons:

Un peu d’équipement commun apporterait un peu de chaleur!

2025-08-18 • via Nuitee
I
Inge • couple • de
9
Tolle Tage in einer sehr interessanten Stadt, definitiv eine Reise wert!
Pros:

Lage top, direkt am Broadway. Fussläufig sind viele interessante Orte erreichbar. Madison Square Park fünf Minuten entfernt, mit schönem Biergarten. Leckere Eisdiele nebenan. Viele Geschäfte, Cafés, Restaurants. Bequemes Bett. Nichts für Lärmempfindliche: Einfachverglasung (Original?), Subway rauscht die ganze Nacht. Mit Ohrstöpseln aber kein Problem. Klimaanlage funktioniert gut, regelbar.

Cons:

Beleuchtung/Anbringung der Lichtschalter: nicht neben der Eingangstür sondern an der wand schräg gegenüber. Keine Lichtquelle am Waschbecken, stattdessen in der Dusche und vor der Toilette. Kein Zimmersafe.

2025-08-15 • via Nuitee
A
Alberto • couple • es
7
El hotel está bien y excelentemente comunicado. Es una pena que las ventanas no tengan el aislamiento acústico apropiado
Pros:

La situación excelente.
La cama muy grande y muy cómoda

Cons:

El ruido general exterior es elevadísimo, tuve que utilizar tapones para poder dormir y estábamos en la planta 10. Una pareja de amigos que estaban en la planta 4 también tuvieron que usar tapones para poder dormir.
De hecho, en las habitaciones dejan tapones para los oídos.
El principal problema es que las ventanas son antiguas y no tienen el aislamiento apropiado.
No tiene servicio de recepción 24h, por lo tanto si tienes un problema no puedes recurrir a recepción.

2025-08-15 • via Nuitee