Driftwood Rooms

We got scammed here for the first time ever after using booking.com service. The was no hotel at the address. No one was answering there phones. We got told it has happened to a few people now and we checked the reviews and seen the bad ones saying they have been scammed. I had my partner and kids with me at the time and had to book another hotel down the road in an emergency. Worst experience ever. I've even had no luck in contacting booking.com so I have had to report the fraud through my bank. This hotel needs taking down off booking.com

Was filthy, dirty sanitary towels in bathroom, bedsheets were dirty and had marks on, room smelt disgusting, nothing like the photos at all and was virtually impossible to contact anyone regarding issues and check ins

Dirty food in bedding staff no help

Punch holes in wall, no staff, no messages about how to check in. Large party group of 18 year olds allowed to stay last min after they started Kicking door down. Headboard hanging off. Mould all around shower. Really dirty and tired hotel.

Cleanliness of the bedding, cups and room were poor. There were no hosts on site, there was at least 2 weeks post behind the front door on entry which tells me owners/cleaners had not been for a while. There was no milk for a drink, inside the kettle was dirty. The information received prior to gain entry with use of key pad codes was clear. However, the room was not clean, drink cups were dirty, shower was dirty, broken and rough floor tile and broken window sill. The most important thing, the dark coloured bed sheets were certainly not clean and clearly hadn't been changed. They certainly did not smell or look clean. There was even a bug crawling on the sheets.
The pictures on the booking.com site were definitely not the same as what we found.

The worst part of Blackpool, when we got into the building and finally into our room well… you can tell by the pictures how disgusting this room was, there was even BLOOD on the bathroom floor please everyone avoid and hopefully booking.com will take them of their website still waiting for a refund

Everything. Closed down! Manager whatsapped after a few hours to say sorry...

The bedding was not clean and the smell from the bathroom was truly disgusting. I was not expecting much as I appreciate that the price was very low for a family of 4, but I do expect clean bedding. It was clear that it hadn't been changed since the previous guests and this was on all of the beds. There were hairs and stains on both pillows and sheets.

I have never written a negative review before, as I am quite easy going and would normally turn a blind eye to things. But I felt really uncomfortable sleeping in a bed that wasn't clean and having my children in these beds too.

The smell from the bathroom was also horrendous and you could smell it from the bedroom, even when the bathroom door was closed. My children have never complained about anywhere we have ever stayed before, but both of them cried about both the smell and the beds.

Porte d'entrée avec digit code déjà ouverte et non fonctionnelle les photos embellissement l'endroit qui est un peu vieillissant.

The smell,the area, the building,the room.
Walked through the two front doors and a sewage smell hit us. Went into our room,the waste bin was full with someone's takeaway rubbish. The bed sheets had not been changed. The toilet had not been cleaned so someone else's feaces was still in the toilet and splash marks on the seat. The sink had something in it,dont know what it was. Didn't look else where ,we left and got a premiere inn. The area was less than desirable, felt unsafe,nowhere to park. The photos listed for the rooms do not represent what we went to(nothing like the photographs). As we arrived two lots of guests (two chaps and a ladie with kids) were walking out and not staying.

Disgusting, we walked into the premises couldn’t find the room, unable to contact anyone, we then found the room to discover it was dirty stains in the bed and hair, hadn’t been cleaned shower and floors were dirty bathroom ceiling hanging off and radiator stuck on full in a tiny room with a tiny window

No heating, no WiFi, no tv. Pictures of the room compared to what they are is a total difference, my children sobbed all night they was that cold. Parties all through out the property and cannot get in touch with them at any point. No reception like it states there is and nobody answers the emergency calls, NEVER AGAIN.

The place wasn't even open. I wasn't the only person who had booked and was left without a room. Took ages for someone to answer the phone who theb said it had been taken over by someone else. Luckily I had more money to book another room elsewhere or we'd of had to go back home! Someone did contact me like 2hrs later but that was no good! It was freezing outside!

No contact from property when called them and queried room as emails were all wrong and spent ages checking key safe boxes. A noisy group of woman and children were creating noise till early hours with complaints of bed bugs and some lads were unable to access the property. No written information in rooms of who or what to do for tv or WiFi and had a little girl so wasn’t quite the relaxing break needed.